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Outbound Manager Jobs in Tennessee (NOW HIRING)

We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center ... The Pest Management Industry is growing - and is a recession-resistant line of business. Consider ...

We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center ... The Pest Management Industry is growing - and is a recession-resistant line of business. Consider ...

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Outbound Manager information

See Tennessee salary details

$18.2K

$67.8K

$125.3K

How much do outbound manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for outbound manager in Tennessee is $67,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $81,700.00 per year, depending on experience, location, and employer.

What does an outbound manager do?

An outbound manager oversees the planning and execution of outbound logistics, including shipping, transportation, and delivery operations. They coordinate with carriers, monitor shipment schedules, optimize routes, and ensure timely delivery while managing costs and compliance with regulations.

What is the difference between Outbound Manager vs Outbound Supervisor?

AspectOutbound ManagerOutbound Supervisor
ResponsibilitiesOversees entire outbound operations, manages teams, develops strategies, and ensures targets are met.Supervises daily outbound activities, monitors team performance, and ensures operational efficiency.
Required CredentialsExperience in logistics or supply chain, leadership skills, often a bachelor's degree.Experience in warehouse or logistics, supervisory skills, sometimes certifications in logistics.
Work EnvironmentOffice-based with coordination across multiple teams and departments.Warehouse or distribution center, direct oversight of staff and operations.
Industry UsageCommonly used in logistics, supply chain, and distribution companies.Used in similar industries, often as a step below the manager role.

The Outbound Manager focuses on strategic oversight and leadership of outbound operations, while the Outbound Supervisor handles daily supervision and team management. Both roles require logistics knowledge, but the manager position involves broader planning and decision-making responsibilities.

What are the biggest challenges an outbound manager faces when coordinating with other departments?

One of the main challenges for an Outbound Manager is ensuring seamless communication and collaboration between the warehouse, sales, and logistics teams. Coordinating shipping schedules, managing last-minute order changes, and aligning inventory levels with demand often require quick problem-solving and effective teamwork. Outbound Managers must be proactive in addressing bottlenecks and discrepancies to maintain on-time deliveries and customer satisfaction. Building strong relationships and fostering open communication channels across departments is crucial for success in this role.

What are the key skills and qualifications needed to thrive as an outbound manager?

To thrive as an Outbound Manager, you need strong organizational skills, experience in logistics or supply chain management, and a relevant bachelor's degree. Familiarity with warehouse management systems (WMS), inventory tracking software, and shipping platforms is typically required. Leadership, problem-solving, and effective communication are standout soft skills for coordinating teams and managing high-volume operations. These skills ensure efficient outbound processes, minimize errors, and support timely fulfillment of customer orders.
What are the most commonly searched types of Outbound jobs in Tennessee? The most popular types of Outbound jobs in Tennessee are:
What cities in Tennessee are hiring for Outbound Manager jobs? Cities in Tennessee with the most Outbound Manager job openings:
Infographic showing various Outbound Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $67,815 per year, or $32.6 per hour.

Outbound Manager - Night Shift

Clark Associates

Lebanon, TN • On-site

Full-time

Re-posted 17 days ago


Clark Associates rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

114th of 412 rated retail wholesalers


Job description

Job Summary
The Outbound Manager oversees the shipping department of the facility within their respective shift - including picking, packing and indirect positions - focusing on quality, accuracy and providing excellent customer experience. Reporting directly to the Outbound Operations Manager, the Outbound Manager is tasked with collaborating with Outbound managers on other shifts to ensure compliance with all protocol and SOP's, as well as the leadership team in Inbound and Inventory Control, to problem solve and meet operational directives.
Job Location
1225 Richard Petty Way, Lebanon, TN 37090
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational
  • Manage the day-to-day operations within the Outbound department, including Picking, Consolidation, Packing, QA, and other indirect roles. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base.
  • Train, coach, develop, and hold accountable up to 100 employees to achieve operational metrics and satisfy the needs of the distribution center.
  • Monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
  • Provide clear and frequent communication to all teams regarding company policies and procedures.
  • Lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects.

People
  • Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.
  • Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed.
  • Promptly complete all admin duties relating to employee management to the expected standard.

Leadership
  • Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.
  • Create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders.
  • Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees.
  • Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations.
Work Hours
3rd Shift: Sunday 7:30pm - 7:00am; Monday-Tuesday 6:00pm - 6:30am
Physical Requirements
  • Work is performed while standing and/or walking, up to and including 12 hours/day.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires regular bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Qualifications
Experience
  • Minimum of 2 years of relevant experience in operations management; 2-3 years' experience with outbound operations management preferred.
  • Experience working in a distribution environment preferred.

Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
  • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint).
  • Strong analytical and problem-solving skills required.
  • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
  • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
  • Customer service-oriented attitude with a demonstrated desire to exceed expectations.
  • Ability to work off-shift as required to respond to urgent needs.
  • Demonstrated ability to coach, develop, and hold managers accountable for results.

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