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Osm Jobs (NOW HIRING)

Exyte GmbH

The OSM/MEP Manager - Process must be ready to take on unique challenges daily, with the responsibility of keeping a project on schedule and on budget. Acts as the Company's representative when ...

Exyte GmbH

The OSM/MEP Manager - CUP must be ready to take on unique challenges daily, with the responsibility of keeping a project on schedule and on budget. Acts as the Company's representative when dealing ...

Exyte GmbH

The OSM/MEP Manager - QC/W must be ready to take on unique challenges daily, with the responsibility of keeping a project on schedule and on budget. Acts as the Company's representative when dealing ...

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How much do osm jobs pay per year?

As of Aug 13, 2026, the average yearly pay for osm in the United States is $48,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an OSM and how can they be addressed?

OSMs often navigate challenges such as coordinating activities across multiple departments, managing sudden changes in operational demands, and maintaining high levels of service quality under tight deadlines. Addressing these challenges requires strong organizational skills, the ability to adapt quickly, and effective communication to ensure alignment among team members and stakeholders. Proactively implementing process improvements and fostering a culture of collaboration can help smooth workflows and anticipate potential bottlenecks. Successfully handling these common issues not only supports daily operations but also positions an OSM for further career advancement within the organization.

What are the key skills and qualifications needed to thrive as an OSM, and why are they important?

To thrive as an OSM (Operations Service Manager), you need strong operational management skills, a background in business administration or logistics, and relevant industry experience. Familiarity with enterprise resource planning (ERP) systems, workflow automation tools, and project management software is often required, with certifications like PMP or Six Sigma considered a plus. Excellent leadership, communication, and problem-solving abilities help professionals effectively lead teams and drive process improvements. These skills enable OSMs to oversee operations, resolve challenges quickly, and ensure organizational efficiency.

What is an OSM?

An OSM (Operations Support Manager) job typically involves overseeing and optimizing business operations to ensure efficiency and effectiveness. Responsibilities may include process improvement, workflow management, resource allocation, and ensuring compliance with company policies. OSMs often work closely with multiple departments to enhance productivity and resolve operational challenges. Strong analytical, problem-solving, and communication skills are essential for success in this role.

More about Osm jobs
What cities are hiring for Osm jobs? Cities with the most Osm job openings:
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Osm jobs near you
Infographic showing various Osm job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 34% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,640 per year, or $23.4 per hour.

Operations Manager | 3rd Shift

OSM Worldwide

Austell, GA • On-site

Full-time

Posted 16 days ago

Job description

OSM Worldwide is a fast-growing leader in B2C eCommerce small parcel mail sortation. We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at our fully automated, state-of-the-art sorting center in Austell, Georgia.
This leadership role oversees all 3rd shift operations, including approximately 35 team members, and is responsible for ensuring safe, efficient, and timely processing of customer parcels. Reporting directly to the General Manager, the Operations Manager plays a critical role in driving operational excellence, employee engagement, productivity, and customer satisfaction.
About the Job
The Operations Manager is responsible for leading and coordinating all aspects of overnight sorting center operations. This position provides leadership to supervisors and associates while ensuring operational goals related to safety, quality, productivity, and service are consistently achieved.
The successful candidate will utilize strong leadership, problem-solving, and decision-making skills to optimize operational performance, develop employees, improve processes, and support the continued growth of the organization.
What You'll Do

  • Lead and manage all 3rd shift sorting center operations.
  • Ensure customer parcels are processed accurately and depart the facility on schedule.
  • Drive performance related to productivity, quality, safety, and service metrics.
  • Coach, develop, and mentor supervisors and associates to maximize team performance.
  • Plan, assign, and oversee daily work activities to ensure efficient use of labor and resources.
  • Identify operational challenges and implement process improvements to increase efficiency and reduce costs.
  • Foster a culture of safety, accountability, teamwork, and continuous improvement.
  • Investigate and resolve operational issues, employee concerns, and customer service challenges.
  • Collaborate with cross-functional teams to support business objectives and customer expectations.
  • Ensure compliance with company policies, procedures, and applicable regulations.

The Skills You Need

  • High school diploma or GED required; Associate's or Bachelor's degree in Business, Operations Management, Supply Chain, Logistics, or a related field preferred.
  • Minimum of 4 years of leadership experience in a distribution center, warehouse, manufacturing, transportation, logistics, or parcel sortation environment.
  • Demonstrated experience leading and developing teams of hourly/non-exempt employees in a fast-paced operation.
  • Proven ability to manage productivity, quality, safety, attendance, and service-level metrics.

Why Join OSM?

  • Growing organization with advancement opportunities
  • Modern, highly automated facility
  • Collaborative leadership team
  • Opportunity to make a significant impact on operational performance
  • Competitive compensation and benefits package

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