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Disney Guest Relations Jobs (NOW HIRING)

Omni Hotels

Overnight Front Desk Agent

Los Angeles, CA

$15.25 - $19.50/hr

The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous ... Previous guest relations training is preferred. Omni Hotels & Resorts is an equal opportunity/AA ...

SP Plus Corporation

Luggage Supervisor

Seattle, WA · On-site

$26/hr

Handle employee and guest problems in an efficient and effective manner * Client Relations - Effectively communicate with Disney and project a positive image in responding to inquiries from our ...

SP Plus Corporation

Luggage Supervisor

Seattle, WA · On-site

$26/hr

Handle employee and guest problems in an efficient and effective manner * Client Relations - Effectively communicate with Disney and project a positive image in responding to inquiries from our ...

Sp Plus

Luggage Supervisor

Seatac, WA · On-site

$26 - $27/hr

Handle employee and guest problems in an efficient and effective manner * Client Relations - Effectively communicate with Disney and project a positive image in responding to inquiries from our ...

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Disney Guest Relations information

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How much do disney guest relations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for disney guest relations in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $8.89 and $23.32 per hour, depending on experience, location, and employer.

What is the 3 2 1 rule Disney?

The 3-2-1 rule at Disney refers to a safety guideline for guests and staff, emphasizing maintaining a distance of three feet from others, limiting groups to two households, and minimizing contact to one person at a time to promote health and safety. For Disney Guest Relations roles, understanding and communicating safety protocols like this is important to assist guests effectively.

What are the key skills and qualifications needed to thrive in the Disney Guest Relations position, and why are they important?

To succeed in Disney Guest Relations, you need strong customer service skills, a high school diploma or equivalent, and deep knowledge of park policies and offerings. Familiarity with reservation systems, ticketing platforms, and guest feedback tools (such as Salesforce or proprietary Disney systems) is often necessary. Exceptional communication, problem-solving skills, and a calm, friendly demeanor help you resolve guest concerns and create magical experiences. These abilities are vital for ensuring guest satisfaction and maintaining Disney’s renowned standard of hospitality.

What is the lowest paying job at Disney?

At Disney, entry-level roles such as part-time Guest Relations Cast Members typically have the lowest pay rates. These positions often start at minimum wage and may vary depending on location and experience, with some roles paying around the minimum hourly rate required by law.

What are some common daily responsibilities for Disney Guest Relations Cast Members?

Disney Guest Relations Cast Members assist guests with personalized service, such as handling complex ticketing issues, providing information about park attractions, and resolving concerns or complaints with empathy and efficiency. They regularly coordinate with other departments, like Attractions, Security, or Hospitality, to ensure smooth and seamless guest experiences. A typical day may include helping guests with special needs, facilitating VIP tours, processing lost and found claims, or managing guest recovery situations. This role is fast-paced and highly interactive, offering the opportunity to build problem-solving and communication skills while making a meaningful impact on guest visits.

How much do guest relations get paid at Disney?

Guest Relations cast members at Disney typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. The role often involves customer service skills and may include benefits such as park access and flexible scheduling.

What do guest relations do at Disney?

Disney Guest Relations staff assist guests by providing information, resolving concerns, and ensuring a positive experience throughout the park. They handle guest inquiries, manage complaints, and often use communication skills and knowledge of park services to support visitors effectively.

What is a Disney Guest Relations job?

A Disney Guest Relations job involves assisting guests with park information, resolving concerns, providing VIP experiences, and ensuring excellent customer service. Team members help with ticketing issues, accessibility services, and general guest inquiries. They play a key role in creating a magical experience by offering expert knowledge and personalized assistance.

What cities are hiring for Disney Guest Relations jobs? Cities with the most Disney Guest Relations job openings:
What are the most commonly searched types of Disney Guest Relations jobs? The most popular types of Disney Guest Relations jobs are:
What states have the most Disney Guest Relations jobs? States with the most job openings for Disney Guest Relations jobs include:
What job categories do people searching Disney Guest Relations jobs look for? The top searched job categories for Disney Guest Relations jobs are:
Disney Guest Relations jobs near you
Infographic showing various Disney Guest Relations job openings in the United States as of June 2026, with employment types broken down into 3% Full Time, and 97% Part Time. Highlights an 100% Physical job distribution, with an average salary of $36,857 per year, or $17.7 per hour.
Guest Service Ambassador - Encore/ Spectrum Resort

Guest Service Ambassador - Encore/ Spectrum Resort

NDM Hospitality

Kissimmee, FL

$12.25 - $15.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.

Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, and much more!

Encore Resort at Reunion is the first of its kind in curated resort residences. A private resort community near Disney in Orlando, Encore elevates the vacation rental experience by bridging the gap between hotel and peer-to-peer lodging.

Job summary: The Front Desk Agent is involved in all aspects of day-to-day operations of Luxury Residential Resorts, LLC home rental inventory. This includes but is not limited supporting the new home rent ready process, maintenance, housekeeping, security, landscaping, IT, etc. for all rental homes. The Guest Services Ambassador will also oversee all guest relations, Assist with guest check in/out procedures (Complete a thorough GSA Pre-Arrival Inspection Detailed Checklist), guest requests and overall guest coordination. Administration of utilities setup for new rental homes. Guest reservation coordination with community gate house and resort club front desk.

Duties:

  • Check in/out and reservation technologies
  • Multi task and effectively manage your time effectively form relationships with homeowners to fully encompass their needs, concerns, questions, etc. regarding the LRR rental program
  • Have a friendly demeanor to encounter guests staying within an LRR managed home and guide them through a personalized tour of their home, assisting in any and all questions they might have regarding their stay
  • Must do Housekeeping/Maintenance Quality Control and or Inspections of homes.
  • Complete a Thorough Inspection checklist for each Pre-arrival.

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
  • Excellent customer service skills in person and via the phone is required
  • Must have guest experience in residential, vacation rental properties
  • Proficient in Microsoft Excel, Outlook and other computer related skills related to job tasks

Physical requirements:

  • Flexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+
  • Ability to stand and work outdoors in both the heat and cold is required
  • Must be able to lift to 100lbs
  • Ability to walk long distance is required

Great Perks and Benefits - Work with a "Win from within company"


NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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