Customer Service Representative - Order Management & Customer Support Position Type: 1 year ... Previous knowledge of the Sales-to-Cash (STC) and Requisition-to-Pay (RTP) processes is preferred.
Customer Service Representative - Order Management & Customer Support Position Type: 1 year ... Previous knowledge of the Sales-to-Cash (STC) and Requisition-to-Pay (RTP) processes is preferred.
Epic Patient Experience Analyst
Wilmington, DE · Hybrid
$85K - $137K/yr
Generous paid time off with annual roll-over and opportunities to cash out. * 12-week paid parental ... The primary function of the Patient Experience Analyst is to support the design, build ...
New
Epic Patient Experience Analyst
Wilmington, DE · Hybrid
$85K - $137K/yr
Generous paid time off with annual roll-over and opportunities to cash out. * 12-week paid parental ... The primary function of the Patient Experience Analyst is to support the design, build ...
New
Order Entry Representative
New Castle, DE · On-site
$22 - $23/hr
Strong order entry and order processing skills with proven accuracy and attention to detail. * Proficiency with Microsoft Office, including Microsoft Excel, for managing and analyzing order-related ...
Order Entry Representative
New Castle, DE · On-site
$22 - $23/hr
Strong order entry and order processing skills with proven accuracy and attention to detail. * Proficiency with Microsoft Office, including Microsoft Excel, for managing and analyzing order-related ...
Order Entry Representative
New Castle, DE · On-site
$22 - $23/hr
Strong order entry and order processing skills with proven accuracy and attention to detail. * Proficiency with Microsoft Office, including Microsoft Excel, for managing and analyzing order-related ...
Order Entry Representative
New Castle, DE · On-site
$22 - $23/hr
Strong order entry and order processing skills with proven accuracy and attention to detail. * Proficiency with Microsoft Office, including Microsoft Excel, for managing and analyzing order-related ...
Business Analyst
Dover, DE · On-site
The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization.
Business Analyst
Dover, DE · On-site
The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization.
Customer Service Representative - Order Management & Customer Support Position Type: 1 year ... Previous knowledge of the Sales-to-Cash (STC) and Requisition-to-Pay (RTP) processes is preferred.
Customer Service Representative - Order Management & Customer Support Position Type: 1 year ... Previous knowledge of the Sales-to-Cash (STC) and Requisition-to-Pay (RTP) processes is preferred.
$11.50 - $15/hr
... to cash operations policies Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service Preps store for opening Closes store (restocks ...
$11.50 - $15/hr
... to cash operations policies Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service Preps store for opening Closes store (restocks ...
Loan Associate Analyst
New Castle, DE · On-site
$61K - $86K/yr
Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down ... Developed communication and diplomacy skills are required in order to exchange potentially complex ...
Loan Associate Analyst
New Castle, DE · On-site
$61K - $86K/yr
Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down ... Developed communication and diplomacy skills are required in order to exchange potentially complex ...
... support teams in order to provide impactful reporting, planning and insightful analyses ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
... support teams in order to provide impactful reporting, planning and insightful analyses ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
... support teams in order to provide impactful reporting, planning and insightful analyses ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
... support teams in order to provide impactful reporting, planning and insightful analyses ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Mobilize change wherever possible in order to simplify processes and enhance controls. Required ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Mobilize change wherever possible in order to simplify processes and enhance controls. Required ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Mobilize change wherever possible in order to simplify processes and enhance controls. Required ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Mobilize change wherever possible in order to simplify processes and enhance controls. Required ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
... support teams in order to provide impactful reporting, planning and insightful analyses ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
... support teams in order to provide impactful reporting, planning and insightful analyses ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Mobilize change wherever possible in order to simplify processes and enhance controls. Required ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Mobilize change wherever possible in order to simplify processes and enhance controls. Required ... of cash and/or forfeitable equity, awarded in recognition of individual achievements and ...
Cash Office Clerk
$15 - $19.50/hr
... to the main office. 3) Check and order change for the change fund. 4) Prepare all bank deposits and ... analytical and math skills for conducting accurate audits.
Cash Office Clerk
$15 - $19.50/hr
... to the main office. 3) Check and order change for the change fund. 4) Prepare all bank deposits and ... analytical and math skills for conducting accurate audits.
Bartender
Newark, DE · On-site
... orders, processes cash and credit card transactions • Mixes and serves both alcoholic and non-alcoholic beverages • May include providing servers drinks from the service well • Adheres to all ...
Bartender
Newark, DE · On-site
... orders, processes cash and credit card transactions • Mixes and serves both alcoholic and non-alcoholic beverages • May include providing servers drinks from the service well • Adheres to all ...
Bartender
Newark, DE · On-site
... orders, processes cash and credit card transactions ? Mixes and serves both alcoholic and non-alcoholic beverages ? May include providing servers drinks from the service well ? Adheres to all ...
Bartender
Newark, DE · On-site
... orders, processes cash and credit card transactions ? Mixes and serves both alcoholic and non-alcoholic beverages ? May include providing servers drinks from the service well ? Adheres to all ...
... orders, processes cash and credit card transactions • Mixes and serves both alcoholic and non-alcoholic beverages • May include providing servers drinks from the service well • Adheres to all ...
... orders, processes cash and credit card transactions • Mixes and serves both alcoholic and non-alcoholic beverages • May include providing servers drinks from the service well • Adheres to all ...
Bartender
Newark, DE · On-site
... takes orders, processes cash and credit card transactions Mixes and serves both alcoholic and non-alcoholic beverages May include providing servers drinks from the service well Adheres to all ...
Bartender
Newark, DE · On-site
... takes orders, processes cash and credit card transactions Mixes and serves both alcoholic and non-alcoholic beverages May include providing servers drinks from the service well Adheres to all ...
Legal Analyst I
$48K - $79K/yr
The Legal Analyst must be able to evaluate information and risk in real time to service both ... order to retain their authorization to work in the United States. Salary Range: $48,416.00 - $79 ...
Legal Analyst I
$48K - $79K/yr
The Legal Analyst must be able to evaluate information and risk in real time to service both ... order to retain their authorization to work in the United States. Salary Range: $48,416.00 - $79 ...
Order To Cash Analyst information
See Delaware salary details
$17.80 - $19.97
6% of jobs
$19.97 - $22.13
11% of jobs
$22.83 is the 25th percentile. Wages below this are outliers.
$22.13 - $24.30
25% of jobs
The median wage is $25.31 / hr.
$24.30 - $26.47
17% of jobs
$26.47 - $28.63
8% of jobs
$28.63 - $30.80
6% of jobs
$32.15 is the 75th percentile. Wages above this are outliers.
$30.80 - $32.96
2% of jobs
$32.96 - $35.13
6% of jobs
$35.13 - $37.29
7% of jobs
$37.29 - $39.46
4% of jobs
$39.46 - $41.62
6% of jobs
$17
$28
$41
How much do order to cash analyst jobs pay per hour?
What is the role of an Order To Cash analyst?
What are some typical challenges faced by an order to cash analyst, and how can I prepare to address them?
What is the difference between Order To Cash Analyst vs Accounts Receivable Specialist?
| Aspect | Order To Cash Analyst | Accounts Receivable Specialist |
|---|---|---|
| Primary Focus | End-to-end order processing, invoicing, collections | Managing customer accounts, collections, and overdue payments |
| Required Skills | ERP systems, billing, credit management | Accounts management, payment processing, reconciliation |
| Work Environment | Finance, sales, and customer service teams | Finance and accounting departments |
| Common Certifications | None specific, ERP knowledge preferred | CPA or accounting certifications optional |
While both roles involve financial processes related to customer payments, the Order To Cash Analyst oversees the entire order-to-invoice cycle, ensuring smooth processing from order receipt to cash collection. The Accounts Receivable Specialist primarily focuses on managing customer accounts and overdue payments. Both roles require strong communication and financial skills, but the Order To Cash Analyst has a broader scope covering multiple departments.
What does an order to cash analyst do?
What are the key skills and qualifications needed to thrive as an order to cash analyst?
Customer Service Representative - Order Management & Customer Support
Wilmington, DE • On-site
$25/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
On-Board Services is hiring a Customer Service Representative – Order Management & Customer Support in Wilmington, DE.
Position Details:
Title: Customer Service Representative – Order Management & Customer Support
Position Type: 1 year contract with additional opportunity contingent upon performance and continued business need
Job Location: Wilmington, DE
Shift: 1st Shift
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance, PTO
Compensation: $25/HR
Position Overview:
The Customer Service Representative serves as a customer-focused liaison responsible for promoting and implementing functional excellence while providing domestic customer service based on business and customer needs. This role supports the continuous improvement of quality processes through best practices, training, and auditing. The Customer Service Representative must develop a thorough understanding of the domestic order management system, as well as all applicable policies and procedures. Experience with SAP R/3 (or equivalent), order entry, pricing, documentation, and invoicing is required. Knowledge of quality systems and previous business experience are preferred. This position offers the opportunity to become proficient in multiple business applications, including SAP R/3, SharePoint, and Salesforce.com, while supporting various business units. The incumbent will work closely with demand and supply planners, market segment teams, customer service representatives, manufacturing sites, warehouses, regional contacts, freight forwarders, carriers, finance teams, and customers to ensure customer needs are met while maintaining quality standards.
Responsibilities include, but are not limited to:
- Responding to customer inquiries
- Utilizing business unit tracking systems
- Resolving customer disputes
- Issuing credit and debit memos
- Processing samples and rebates
- Monitoring sales orders throughout the order fulfillment process
- Maintaining accurate documentation and customer records
This position also requires a thorough understanding of and active participation in the corporate Sarbanes-Oxley (SOX) Section 404 compliance process as it relates to customer service.
Minimum Skills Required:
- Demonstrated experience as a Customer Service Representative beyond call center and/or retail customer service.
- Previous knowledge of the Sales-to-Cash (STC) and Requisition-to-Pay (RTP) processes is preferred.
- Excellent verbal communication and interpersonal skills with internal teams, including Customer Service, Manufacturing, Supply Chain, Product Management, Sales, Marketing, Finance, Warehousing, and Transportation, as well as external customers.
- Minimum of 6 months to 1 year of SAP R/3 (or equivalent ERP) experience, including order entry, delivery creation, and invoicing.
- Intermediate to advanced proficiency in Microsoft Office, including Excel, Word, and PowerPoint. Microsoft Office assessment scores must be included.
- Experience with Salesforce.com and SharePoint is preferred.
- Ability to adapt quickly to changing priorities, business conditions, and personnel while maintaining a professional and customer-focused approach.
- Strong problem-solving skills with the ability to identify process improvement opportunities and implement change.
- Demonstrated ability to multitask, manage projects, and translate business needs into practical implementation plans.
- Proven flexibility and adaptability in a fast-paced, team-oriented environment.
- Excellent organizational skills with the ability to: provide accurate follow-up, understand inventory management, support business unit strategies, translate strategic objectives into effective customer service practices
Education and Experience Required:
- College degree
- Previous customer service experience
- SAP R/3 or equivalent ERP experience
Preferred:
- Bachelor's degree
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner." On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.