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Order Management Associate Jobs in Spring, TX (NOW HIRING)

Natera

Associate Clinical Oncology Specialist

Houston, TX · On-site

$110K - $130K/yr

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales ... order management * Utilize and maintain internal reports of key performance indicators (KPIs ...

Deloitte

Senior Consultant - SAP SD/OTC

Houston, TX

$60.25 - $82.25/hr

Configure SAP SD/OTC functionality across core process areas, including sales order management ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

LHH US

Buyer

Houston, TX

$24 - $28/hr

Process and manage purchase orders, ensuring accuracy and timely placement. * Coordinate with ... Associate's degree or coursework in Business, Supply Chain, or related field preferred. Experience ...

Mahindra Tractors

SENIOR MANAGER OF PARTS

Houston, TX · On-site

Aftersales Associate Director FUNCTION: This person will be reporting to Aftersales Associate ... Familiarity with SAP or other ERP systems used for parts and order management. SKILLS Proficient in ...

MSS International

Be Seen First

Customer Service Representative

Houston, TX · On-site

$70K - $85K/yr

The Candidate has a minimum of 3/5 years' experience in a customer service, order management or logistics, ERP / CRM system (MS Dynamics, Salesforce etc.), proficiency in MS Office. Associate or ...

OmniForce

Project Controls Analyst

Houston, TX · On-site

Familiarity with change order management and contract compliance in a project-based environment. Associate's degree or higher in Business, Operations, Supply Chain, or a related field. #INDOMNI

Deloitte

Senior Consultant - SAP BRIM CC

Houston, TX

$60.25 - $82.25/hr

... Order Management (SOM), Sales and Distribution (SD), Revenue Accounting and Reporting (RAR), and ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

Safelite Group, Inc.

Store Manager

Baytown, TX · On-site

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Safelite Group

Store Manager

Baytown, TX

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Sonsoft Inc

LN SCM (Distribution)

Houston, TX · On-site

$15.50 - $20.50/hr

LN Functional Consultant with 12+ years experience in LN Logistics with expertise on Order Management, sales, EDI, service, enterprise modeler, purchase, Central Invoicing. * Should have good ...

Sonsoft Inc

LN SCM (Distribution)

Houston, TX · On-site

$15.50 - $20.50/hr

LN Functional Consultant with 12+ years experience in LN Logistics with expertise on Order Management, sales, EDI, service, enterprise modeler, purchase, Central Invoicing. * Should have good ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Spring, TX

Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are the most commonly searched types of Order Management jobs in Spring, TX? The most popular types of Order Management jobs in Spring, TX are:
What job categories do people searching Order Management Associate jobs in Spring, TX look for? The top searched job categories for Order Management Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Order Management Associate jobs? Cities near Spring, TX with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Customer Experience Specialist

Nexeo Plastics

The Woodlands, TX • On-site

$15.75 - $19.75/hr

Other

Re-posted 7 days ago

Job description


The Woodlands,Texas (US-TX)United States (US)

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more.Ourpeople, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.

The Customer Experience Specialist plays a critical role in delivering best-in-class service by managing the end-to-end order-to-delivery process. This position is responsible for ensuring an exceptional customer experience through proactive communication, strong relationship management, and seamless coordination across internal global teams. The role supports company objectives related to safety, compliance, financial performance, inventory control, and customer satisfaction.

Customer Experience Specialist Key Responsibilities

Order Management

  • Manage assigned customer accounts and orders to ensure timely, accurate delivery.
  • Monitor inventory availability, order status, and delivery timelines; proactively communicate updates, delays, or changes.
  • Collaborate with internal teams (e.g., procurement, materials management, credit, and operations) to resolve issues and expedite orders when necessary.
  • Maintain and manage SAP SOMR (Sales Order Management Report).
  • Other tasks as assigned
  • 5% travel or less

Customer Experience

  • Deliver a consistently positive and professional customer experience, contributing to improved customer satisfaction metrics.
  • Build and maintain strong relationships with customers and internal stakeholders.
  • Partner with sales teams to support business growth, share customer insights, and identify opportunities for improvement.
  • Provide proactive communication regarding order status, pricing changes, product availability, and allocations.

Core Competencies

  • Strong customer focus with a commitment to service excellence
  • Effective problem-solving and decision-making skills
  • Proactive, detail-oriented, and highly organized
  • Ability to work independently and manage multiple priorities
  • Adaptable and supportive of change and process improvements
  • Professional communication and interpersonal skills
  • Team-oriented with a positive, collaborative approach
  • Demonstrated accountability and strong work ethic

Minimum Qualifications

  • Associate degree or equivalent relevant work experience
  • Proven experience in a B2B customer service or support role
  • Experience managing order-to-delivery processes in a fast-paced environment
  • Ability to collaborate effectively across global teams and functions
  • Strong time management and prioritization skills
  • Proficiency in Microsoft Office (Outlook, Excel, Teams, PowerPoint)
  • Experience with SAP or other ERP systems; Salesforce experience preferred
  • Industry experience in distribution, chemicals, plastics, or related fields is a plus
  • Excellent verbal and written communication skills
  • Strong attention to detail and critical thinking abilities

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.


Nearest Major Market: Houston

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