ZipRecruiter

Log In

1

Order Management Associate Jobs in Raleigh, NC (NOW HIRING)

LHH US

Customer Success Program Specialist

Raleigh, NC

$38 - $42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage customer programs from order placement through delivery. * Track milestones, risks ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Victra

Order Support Agent

Raleigh, NC · On-site

$16.50 - $22/hr

Other job-related duties as assigned by your manager YOUR BACKGROUND (REQUIREMENTS): Along with ... Associates degree preferred * 1-2 years of experience in a call center, customer service or retail ...

Victra Inc

Order Support Agent

Raleigh, NC · On-site

$18.25 - $24.25/hr

Other job-related duties as assigned by your manager YOUR BACKGROUND (REQUIREMENTS): Along with ... Associates degree preferred * 1-2 years of experience in a call center, customer service or retail ...

Duke Health

Service Access Team Leader - DRH HSC

Durham, NC · On-site

$15.50 - $20.25/hr

... order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke's values and demonstrating ...

Duke Health

Service Access Team Leader - DRH HSC

Durham, NC

$15.50 - $20.25/hr

... order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke's values and demonstrating ...

New

previous page

Showing results 41-60

All JobsOrder Management Associate JobsOrder Management Associate Jobs in Raleigh, NC

Order Management Associate information

See Raleigh, NC salary details

$11

$19

$29

How much do order management associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for order management associate in Raleigh, NC is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.57 and $22.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are the most commonly searched types of Order Management jobs in Raleigh, NC?

The most popular types of Order Management jobs in Raleigh, NC are:

What are popular job titles related to Order Management Associate jobs in Raleigh, NC?

For Order Management Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Raleigh, NC look for?

The top searched job categories for Order Management Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Order Management Associate jobs?

Cities near Raleigh, NC with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,814 per year, or $19.1 per hour.

Customer Success Program Specialist

LHH US

Raleigh, NC

$38 - $42/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Customer Success Program Specialist Contract-to-Hire | $70,000-$80,000 Location: Raleigh, NC, Full-time and Fully Onsite Position Summary LHH is seeking a highly organized and customer-focused Customer Success Program Specialist to support key data center and technology customers. This position serves as the primary liaison between customers and internal teams, ensuring successful order fulfillment, program execution, and on-time delivery. The ideal candidate possesses strong project management, supply chain, and customer relationship skills, with the ability to proactively identify risks, resolve issues, and drive a positive customer experience. Key Responsibilities Customer Relationship Management
  • Serve as the primary point of contact for customers, building strong, long-term partnerships.
  • Communicate production schedules, order status, delivery timelines, and business priorities.
  • Resolve customer concerns and delivery issues in a timely and professional manner.
  • Support customer onboarding and ongoing account management.
Program & Project Coordination
  • Manage customer programs from order placement through delivery.
  • Track milestones, risks, dependencies, and deliverables.
  • Facilitate cross-functional collaboration to align customer expectations with operational capabilities.
  • Provide status updates and recommendations to customers and internal stakeholders.
Order Management & Operations
  • Process and manage purchase orders, sales orders, inventory updates, and delivery schedules.
  • Monitor production, inventory, and shipping activities to ensure on-time performance.
  • Maintain accurate order and fulfillment information within ERP systems.
ERP & Process Improvement
  • Utilize Microsoft Dynamics 365 (D365) to manage orders, inventory, and delivery schedules.
  • Identify opportunities to improve operational efficiency and customer experience.
  • Participate in continuous improvement initiatives and root cause analysis efforts.
Reporting & Analytics
  • Develop and maintain operational and executive-level reports.
  • Analyze production, inventory, and logistics data to support decision-making and customer success.
Qualifications
  • Bachelor's degree or equivalent professional experience.
  • 5+ years of experience in customer success, supply chain, project coordination, or operations.
  • Experience with ERP systems, preferably Microsoft Dynamics 365.
  • Strong project management, organizational, and problem-solving skills.
  • Advanced Microsoft Excel skills and ability to analyze operational data.
  • Excellent communication and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Manufacturing, logistics, or supply chain experience preferred.
  • Knowledge of VBA, Access, automation tools, or networking products is a plus.
What We're Looking For
  • Customer-focused professional with strong attention to detail.
  • Proven ability to manage complex programs and competing priorities.
  • Collaborative team player with strong leadership and influencing skills.
  • Analytical thinker who can interpret data and drive process improvements.
Pay Details: $38.00 to $42.00 per hour
Search managed by: Kelly Kirst
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.