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Manager Order Management Jobs in Raleigh, NC (NOW HIRING)

Order Management Deliver Operator Location: Cary, NC (Hybrid) Employment Type: Temp (12 Months) Industry: Manufacturing Compensation: $25.00-$28.00/Hour Schedule: 40 Hours/Week (1 st shift) About the ...

Work Order Management Specialist

Raleigh, NC · On-site

$19 - $25.25/hr

Work Order Management Monitor, review, and prioritize incoming service requests. Track assigned work orders through completion and ensure client deadlines are met. Identify aging or at-risk work ...

Generate revenue by managing orders for products/services from customers via electronic ordering and invoice failure intervention * Assist with driving the sales & marketing of eCommerce utilization ...

We are seeking an experienced and highly motivated OEMS ( Order and Execution Management System) software developer to join our team. You will be responsible for designing, developing, and ...

Order Manager

Wendell, NC · On-site

$54K - $94K/yr

Maintain delivery schedules and report progress, quality, and delivery reliability to management. * Create and process production orders in SAP, ensuring alignment of delivery and requirement dates ...

Order Processing Specialist

Cary, NC · On-site

$19.75 - $26.50/hr

Order Processing Specialist Required Education • High School Diploma or equivalent Qualifications ... Soft Skills: • Strong organizational and time-management skills. • Comfortable working ...

... management, oversight, and execution of individual task orders issued under the EPA-RTP O&M Contract. This position ensures that all construction, maintenance, and service task orders are delivered ...

Associate Fulfillment Specialist

Raleigh, NC · On-site

$16 - $21.25/hr

Order Management and Fulfillment: * Assist in processing incoming orders with a focus on accuracy and timeliness. * Support coordination with various teams for efficient order fulfillment and ...

Associate Fulfillment Specialist

Raleigh, NC · On-site

$16 - $21.25/hr

Order Management and Fulfillment: * Assist in processing incoming orders with a focus on accuracy and timeliness. * Support coordination with various teams for efficient order fulfillment and ...

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Manager Order Management information

See Raleigh, NC salary details

$27.7K

$67.9K

$140.5K

How much do manager order management jobs pay per year?

As of Jul 24, 2026, the average yearly pay for manager order management in Raleigh, NC is $67,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,900.00 per year, depending on experience, location, and employer.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding $150,000 annually. These positions require extensive experience, strategic planning skills, and often involve overseeing global logistics, procurement, and operations.

What are the key skills and qualifications needed to thrive as a Manager Order Management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What jobs in the US pay 300,000 a year?

Manager of Order Management roles typically do not reach $300,000 annually, but senior positions such as senior supply chain managers, financial managers, or executive roles in logistics and operations can exceed this salary level, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles like VP of Supply Chain or Director of Operations are more likely to offer compensation in this range.

What does a Manager of Order Management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or supply chain roles and typically involves a structured work environment with standard business hours.

How does a Manager Order Management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the career paths in order management?

Career paths in order management typically start as an Order Management Associate or Coordinator, progressing to roles like Order Management Specialist or Supervisor. Advancement can lead to positions such as Order Management Manager, Operations Manager, or Supply Chain Director, often requiring experience with ERP systems, strong organizational skills, and industry knowledge.
What are the most commonly searched types of Order Management jobs in Raleigh, NC? The most popular types of Order Management jobs in Raleigh, NC are:
What are popular job titles related to Manager Order Management jobs in Raleigh, NC? For Manager Order Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Order Management jobs in Raleigh, NC look for? The top searched job categories for Manager Order Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Order Management jobs? Cities near Raleigh, NC with the most Manager Order Management job openings:
Infographic showing various Manager Order Management job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $67,945 per year, or $32.7 per hour.

Product Manager Order Management System

Marici Solutions

Raleigh, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Product Manager Order Management System (OMS)
Location: Raleigh, NC (Hybrid)


Job Summary
The OMS Product Manager is responsible for defining, delivering, and continuously
improving the Order Management System to support seamless order capture,
orchestration, fulfillment, and customer experience across channels. This role acts
as the bridge between business stakeholders, technology teams, and external
partners to ensure the OMS aligns with strategic business goals.

Key Responsibilities
Product Strategy & Roadmap
Define and own the OMS product vision, roadmap, and backlog aligned with
business priorities.
Identify opportunities to improve order lifecycle efficiency, scalability, and
customer experience.
Evaluate and prioritize enhancements related to order capture, allocation,
sourcing, fulfillment, returns, and cancellations.
Stakeholder Management
Partner with business teams (Sales, Operations, Supply Chain, Customer
Service, Finance) to gather requirements.
Collaborate with engineering, architecture, and QA teams to translate
business needs into functional and technical requirements.
Act as the primary point of contact for OMS-related decisions and trade-offs.
Requirements & Delivery
Write detailed user stories, functional specifications, and acceptance criteria.
Lead backlog grooming, sprint planning, and release readiness activities.
Ensure timely and high-quality delivery of OMS features and integrations.
Systems & Integrations
Manage integrations between OMS and upstream/downstream systems such
as ERP, WMS, TMS, eCommerce platforms, POS, and CRM.
Ensure data accuracy, order visibility, and exception handling across systems.
Support omnichannel use cases including BOPIS, ship-from-store, drop-ship,
and returns management.

Operational Excellence
Monitor OMS performance KPIs (order cycle time, fulfillment accuracy, SLA
adherence).
Identify root causes of operational issues and drive continuous improvement.
Support UAT, production releases, and post-go-live stabilization.
Vendor & Platform Management (if applicable)
Work with OMS vendors (e.g., Manhattan, Blue Yonder, IBM Sterling,
Salesforce OMS, SAP OMS).
Manage vendor roadmap alignment, upgrades, and issue resolution.
Required Qualifications
Bachelor s degree in Engineering, Computer Science, Business, or related
field.
5 10 years of experience in product management, business analysis, or
solution ownership. 8+ years of overall experience.
Hands-on experience with Order Management Systems in retail,
eCommerce, or supply chain environments.
Strong understanding of order lifecycle processes and omnichannel fulfillment
models.
Experience working in Agile/Scrum delivery environments.
Preferred Skills & Experience
Experience with OMS platforms such as Manhattan OMS, IBM Sterling, SAP
S/4HANA, Salesforce OMS, or Blue Yonder.
Knowledge of APIs, event-driven architectures, and system integrations.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to balance strategic thinking with hands-on execution.
Key Competencies
Product ownership & prioritization

Cross-functional collaboration
Customer and operations mindset
Data-driven decision making
Attention to detail with end-to-end perspective