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Manager Order Management Jobs in Raleigh, NC (NOW HIRING)

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Manager Order Management information

See Raleigh, NC salary details

$27.7K

$67.9K

$140.5K

How much do manager order management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager order management in Raleigh, NC is $67,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,900.00 per year, depending on experience, location, and employer.

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Order Management jobs in Raleigh, NC?

The most popular types of Order Management jobs in Raleigh, NC are:

What are popular job titles related to Manager Order Management jobs in Raleigh, NC?

For Manager Order Management jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Manager Order Management jobs in Raleigh, NC look for?

The top searched job categories for Manager Order Management jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager Order Management jobs?

Cities near Raleigh, NC with the most Manager Order Management job openings:

Infographic showing various Manager Order Management job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $67,945 per year, or $32.7 per hour.

Full-time

Posted 2 days ago

New


Job description

Job Overview

Seeking a hands-on Facilities Manager to oversee maintenance and facilities operations for restaurant locations in the Virginia Beach market. This role requires a strong technician or facilities leader who enjoys being in the field, solving problems, and partnering closely with Operations to ensure efficient and safe restaurant operation.

Key Responsibilities

  • Oversee facilities maintenance for restaurants within the Virginia Beach market.
  • Coordinate and manage preventative maintenance programs.
  • Provide hands-on diagnostics and support for:
  • HVAC systems
  • Commercial refrigeration
  • Kitchen equipment
  • Basic electrical and plumbing systems
  • Determine when repairs should be completed internally versus through approved vendors.
  • Manage and track work orders using Corrigo (or similar system).
  • Ensure compliance with brand standards and safety requirements.
  • Partner with General Managers and Area Leaders to support restaurant performance.
  • Assist with minor remodels, reimages, and equipment replacements as needed.
  • Maintain vendor relationships and control maintenance expenses within budget.

Qualifications

Required:

  • 5+ years of facilities, maintenance, or technical experience (restaurant or multi-unit preferred).
  • Strong working knowledge of HVAC and refrigeration systems.
  • Ability to troubleshoot and perform hands-on repairs.
  • Valid driver's license and ability to travel locally within the Virginia Beach area.
  • Strong communication and organizational skills.

Preferred:

  • QSR or restaurant experience.
  • Trade certifications (HVAC, electrical, refrigeration).
  • Experience using a work order management system.