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Manager Order Management Jobs in Raleigh, NC (NOW HIRING)

Your role: • Order Management: o Oversee the entire order-to-delivery process for assigned customer accounts. o Ensure accurate and timely entry of customer orders into the system. o Using ...

Responsible for change order management by recommending solutions, facilitating quotes * Ensures that quality standards are maintained for assigned projects * Maintains customer satisfaction by ...

Responsible for change order management by recommending solutions, facilitating quotes * Ensures that quality standards are maintained for assigned projects * Maintains customer satisfaction by ...

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you'll gain the skills needed for entry-level management. We want to see you soar.

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you'll gain the skills needed for entry-level management. We want to see you soar.

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you'll gain the skills needed for entry-level management. We want to see you soar.

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you'll gain the skills needed for entry-level management. We want to see you soar.

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Manager Order Management information

See Raleigh, NC salary details

$27.7K

$67.9K

$140.5K

How much do manager order management jobs pay per year?

As of Jun 10, 2026, the average yearly pay for manager order management in Raleigh, NC is $67,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Order Management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What does a Manager of Order Management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a Manager Order Management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Order Management jobs in Raleigh, NC? The most popular types of Order Management jobs in Raleigh, NC are:
What are popular job titles related to Manager Order Management jobs in Raleigh, NC? For Manager Order Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Order Management jobs in Raleigh, NC look for? The top searched job categories for Manager Order Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Order Management jobs? Cities near Raleigh, NC with the most Manager Order Management job openings:
Infographic showing various Manager Order Management job openings in Raleigh, NC as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,945 per year, or $32.7 per hour.
ASST STORE MANAGER - DGPP in BENSON, NC S17959

ASST STORE MANAGER - DGPP in BENSON, NC S17959

Dollar General

Benson, NC • On-site

Full-time

Posted 4 days ago


Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,459 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers


Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
Under supervision of the Store Manager, manages the Non-Perishable Food and Merchandise Operations. Assists the Store Manager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assists the Store Manager in ensuring a safe working environment and provides protection for company assets according to required procedures. Assists the Store Manager in ensuring staff and store compliance with all applicable food handling rules and regulations.
DUTIES and RESPONSIBILITIES:
  • Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise.
  • Stock merchandise, rotate and face merchandise on shelves, and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Open the store a minimum of one day per week; close the store a minimum of one day per week.
  • Authorize and sign for refunds and overrides; count register; drive to bank and deposit money in bank.
  • Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
  • Assist with management of the store in the Store Manager's absence.
  • Assist the Store Manager, as directed, with scheduling employees; enter payroll information into computer.
  • As directed by the Store Manager, order drop-shipments.
  • Assist the Store Manager with ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis.
  • Assist with the efficient staging, stocking and storage of merchandise.
  • Ensure that merchandise is presented according to established practices and Store Manager direction; utilize merchandise fixtures properly including presentation, product pricing and signage.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Conduct safety meetings in absence of the Store Manager; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Comply with company policies and procedures; assist the Store Manager in ensuring employee compliance.
  • Assist Store Manager, as directed, in completing all paperwork and documentation according to guidelines and deadlines.
  • Operate cash register and scanner to itemize and total customer's purchase; bag merchandise.
  • Assist the Store Manager to ensure the execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find -Fill - Fix) procedures.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
  • Frequent walking and standing.
  • Frequent bending, stooping, kneeling and reaching to run check out station and stock merchandise.
  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
  • Regularly driving/providing own transportation to make bank deposits, attend meetings and travel to other Dollar General stores.
  • Fast-paced environment; moderate noise level.
  • Occasionally exposed to outside weather conditions.
  • May be exposed to extreme cold in freezers.

Qualifications
KNOWLEDGE, SKILLS and ABILITIES:
  • Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
  • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
  • Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with applicable law and company requirements.
  • Knowledge of all local and state food handling certifications and requirements.
  • Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food handling, safety and sanitation regulations.
  • Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
  • Ability to interface with staff, suppliers and customers in a respectful and effective manner.
  • Good organizational skills with attention to detail.
  • Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
  • Ability to obtain the required local and state food handling management certifications.

WORK EXPERIENCE &/or EDUCATION:
  • High school diploma or equivalent strongly preferred.
  • Three years of retail store experience preferred. Experience to include at least one to two years as a Department Head/Assistant Manager, or similar position in a retail grocery store or equivalent type operation or a current DG key carrier position with similar experience.

Dollar General Corporation is an equal opportunity employer.

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US