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Order Management Associate Jobs in Virginia (NOW HIRING)

Interior Logic Group

Order Processor

Manassas, VA

$16.25 - $21/hr

Summary The Order Processor is responsible for managing and processing customer orders with ... Preferred * Associate's or Bachelor's degree in Business, Supply Chain, or a related field.

Interior Logic Group

Order Processor

Manassas, VA · On-site

$21/hr

Summary The Order Processor is responsible for managing and processing customer orders with ... Preferred * Associate's or Bachelor's degree in Business, Supply Chain, or a related field.

Interior Logic Group

Order Processor

Manassas, VA · On-site

$16.25 - $21/hr

Summary The Order Processor is responsible for managing and processing customer orders with ... Preferred * Associate's or Bachelor's degree in Business, Supply Chain, or a related field.

Shamrock Foods Company

Order Selector

Verona, VA · On-site

$20/hr

Entering information into computer system to notify management system the start of order selecting ... And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings ...

Compass Group

ORDER BUILDER

Roanoke, VA · On-site

$14.50/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group

ORDER BUILDER

Rockville, VA · On-site

$22.20/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Shamrock

Order Selector

Verona, VA · On-site

$20/hr

Entering information into computer system to notify management system the start of order selecting ... And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings ...

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Order Management Associate information

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Virginia? The most popular types of Order Management jobs in Virginia are:
What are popular job titles related to Order Management Associate jobs in Virginia? For Order Management Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Virginia look for? The top searched job categories for Order Management Associate jobs in Virginia are:
What cities in Virginia are hiring for Order Management Associate jobs? Cities in Virginia with the most Order Management Associate job openings:
Order Management Associate jobs near you
Order Management Coordinator at Roanoke VA

Order Management Coordinator at Roanoke VA

Managed Staffing

Roanoke, VA • On-site

Contractor

Re-posted 15 days ago

Job description

Job Title: Order Management Coordinator
Location: Roanoke VA
 
Job Description:

Qualifications
ORDER MANAGEMENT EXPERIENCE IS A MUST
ASSOCIATE DEGREE IS A MUST
 
Responsibilities
Order Management: The purpose of this role is to reduce the age of open orders, reduce past dues and decrease to amount of customer escalations.
Order management to include identifying efficiencies in assembling like products together in a batch
Point of contact between Syracuse planning and customer service (for Syracuse products)
Escalations (coordinate for reduced interruption – not all escalations can be honored)
Cancelations
Status update
Communicate any material issues back to Syracuse planning team
Missing material
Quality issues
Incorrect inventory in Roanoke
Potentially have them perform the cycle count and adjustment
 
Skills:
Microsoft Outlook
Strong written and verbal communication skills
SAP
Excel