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Order Management Associate Jobs in Virginia (NOW HIRING)

Compass Group

ORDER BUILDER

Roanoke, VA · On-site

$14.50/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group

ORDER BUILDER

Rockville, VA · On-site

$22.20/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Shamrock Foods Company

Order Selector

Waynesboro, VA · On-site

$20 - $22/hr

Entering information into computer system to notify management system the start of order selecting ... And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings ...

Shamrock Foods Company

Order Selector

Staunton, VA · On-site

$20 - $22/hr

Entering information into computer system to notify management system the start of order selecting ... And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings ...

1915 South / Ashley

Associate of Guest Solutions

Danville, VA · On-site

$14.75 - $18/hr

Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and ...

1915 South / Ashley

Associate of Guest Solutions

Danville, VA · On-site

$14.75 - $18/hr

Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and ...

BJ's Wholesale Club

Order Fulfillment Associate

Fairfax, VA · On-site

$16.50 - $19.50/hr

Weekly Pay: Get paid every week so that you can manage your money on your terms. * Free BJ's ... Bin storage to organize members orders used based on gold standards * Storage bins regularly ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are the most commonly searched types of Order Management jobs in Virginia? The most popular types of Order Management jobs in Virginia are:
What are popular job titles related to Order Management Associate jobs in Virginia? For Order Management Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Virginia look for? The top searched job categories for Order Management Associate jobs in Virginia are:
What cities in Virginia are hiring for Order Management Associate jobs? Cities in Virginia with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

ORDER BUILDER

Compass Group

Roanoke, VA • On-site

$14.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,087 frontline employees who took The Breakroom Quiz

337th of 481 rated business services

Job description

  • We are hiring immediately for full time and part time ORDER BUILDER positions.
  • Location: Canteen - 1231 Rockland Avenue, Roanoke, VA 24012. Note: online applications accepted only.
  • Schedule: Full time and part time schedules; Monday through Thursday, start time at 1:00 pm until finished. Sunday, 9:00 am until finished. More details upon interview.
  • Requirement: Prior warehouse experience is preferred.
  • Fixed Pay Rate: $14.50 per hour.
    *Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Click HERE to see a day in the life of a Canteen Order Builder!
You pull, pick and stack. But when you are an Order Builder with Canteen, you are more than that. When our guests are hungry, you provide the things they crave. You make people happy. Come join a hardworking team that is dedicated to the communities we serve.
Cash in on growth! You're a team player and we recognize that. When your team makes more, you will too.
On workdays, you can expect to:
  • Pick fast & pick easy - our smart technology knows exactly how much you need to grab so you will too.
  • Trash what's damaged - if it's popped, beaten, or uneatable, you'll be the one to toss it.
  • Skip the gym - you'll be regularly lifting up to 50 lbs. per day.

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space to grow. With us, you'll gain the skills needed for entry-level management. We want to see you soar.
Why work for Canteen? Because you matter to us. At Canteen, we lead our industry by ensuring that wellness, quality and service are our top priorities when working with our trusted clients. But we can't do this without a hardworking team that supports the same values. We want to encourage an inclusive culture throughout our company where everyone feels like they belong, and we'd love for you to be a part of it.
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1512665
Canteen

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