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Order Entry Jobs in Rhode Island (NOW HIRING)

Customer Care Specialist

Cranston, RI ยท Hybrid

$16.75 - $22/hr

Hybrid Position Summary The Customer Care Specialist is responsible for maintaining the "Order to Cash" process through the CRM system (Order Entry, Inventory Allocation, Expediting, Credit, Shipping ...

Customer Service Representative

Providence, RI ยท On-site

$16.25 - $22/hr

Qualifications Required High school diploma or equivalent.2+ years of customer service, order entry, sales support, or related experience.Strong verbal and written communication skills.Strong ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Phlebotomist

Warwick, RI ยท On-site

$16.50 - $20.75/hr

Job Summary Responsible for performing all forms of phlebotomy procedures including registration on any age level, process specimens to ensure stability, perform order entry procedures to ensure ...

Bartender

RI ยท On-site

$9/hr

Use POS systems such as Toast POS accurately for order entry, billing, and cash handling * Engage with guests in a friendly, professional manner to enhance their experience and promote sales through ...

Customer Care Specialist

Cranston, RI ยท On-site

$16.75 - $22/hr

Hybrid Position Summary The Customer Care Specialist is responsible for maintaining the "Order to Cash" process through the CRM system (Order Entry, Inventory Allocation, Expediting, Credit, Shipping ...

Showing results 21-40

Order Entry information

See Rhode Island salary details

$10

$19

$28

How much do order entry jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for order entry in Rhode Island is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.44 per hour, depending on experience, location, and employer.

What is an order entry?

An order entry specialist is a customer-facing position in which you take purchase orders from each customer or salesperson and accurately input them into a computer database. Responsibilities include working closely with other departments such as sales, manufacturing, and shipping to maintain order accuracy and track the availability of each product. You then ensure they fulfill each order promptly. Duties include collecting orders over the phone, through email, and occasionally on paper and problem-solving, which often includes clarifying orders with salespeople who did not write information down entirely or correctly. You also follow orders through to fulfillment, answering any questions that may delay processing. You can often work this job in a remote setting.

What is an order entry?

Order entry jobs involve processing and inputting customer orders into a company's system, ensuring accuracy and timely fulfillment. People in these roles typically handle data entry, verify order details, communicate with customers or internal teams, and may resolve any discrepancies or issues related to orders. These positions are common in industries like retail, manufacturing, and distribution, and require good attention to detail, computer skills, and sometimes customer service experience. Order entry specialists play a vital role in ensuring smooth operations and customer satisfaction.

What skills are required for an order entry job?

To thrive as an Order Entry Specialist, you need strong attention to detail, accuracy in data entry, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to multitask effectively set top performers apart. These skills ensure orders are processed correctly and efficiently, minimizing errors that could impact customer satisfaction and business operations.

What are some common challenges faced in an order entry role and how can they be managed?

Order Entry professionals often encounter challenges such as handling high volumes of orders accurately and meeting tight deadlines. Managing discrepancies in order information or resolving issues with incomplete data from customers can also be frequent obstacles. Effective communication skills, attention to detail, and proficiency with order management systems are key to overcoming these challenges. Regular collaboration with sales, customer service, and logistics teams helps ensure smooth order processing and customer satisfaction.

What is the difference between Order Entry vs Customer Service Representative?

AspectOrder EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Required SkillsData entry, attention to detail, basic computer skillsCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice, warehouse, or call centerOffice, call center, retail
Common CertificationsNone typically required, but familiarity with ERP systemsNone typically required, but customer service training beneficial

Order Entry focuses on accurately recording customer orders, while Customer Service Representatives handle a broader range of customer interactions. Both roles often work in similar environments and may require overlapping skills, but their core responsibilities differ significantly.

What are the most commonly searched types of Order Entry jobs in Rhode Island?

The most popular types of Order Entry jobs in Rhode Island are:

What are popular job titles related to Order Entry jobs in Rhode Island?

For Order Entry jobs in Rhode Island, the most frequently searched job titles are:

Infographic showing various Order Entry job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,268 per year, or $19.4 per hour.

Customer Care Specialist

Taco Family of Companies

Cranston, RI โ€ข Hybrid

$16.75 - $22/hr

Full-time

Re-posted 8 days ago


Job description

Employment Type: Full Time

Shift: ย 1st Shift

Work Status:ย Hybrid

Position Summary

The Customer Care Specialist is responsible for maintaining the "Order to Cash" process through the CRM system (Order Entry, Inventory Allocation, Expediting, Credit, Shipping etc.). Ensures optimal Customer Service to the Regional Manager/Customer/Representative through efficient use of resources, information, analysis, and problem-solving.ย 

Measures of success:

  • Reduce resolution time on customer inquiries (Salesforce)
  • Increase customer satisfaction (Individual/Team VOC Satisfaction Rating)
  • Increase on time delivery results (Individual On-Time Shipment Percentage)
  • Business Training Tools Usage and Accuracy (Individual Scores)

Responsibilitiesย 

Responsibilities include but are not limited to:

  • Interpret/analyze customer requirements and process sales orders from written, electronic, or phoned in orders, including product selection, converting information into internal part numbers, pricing requirements, lead time, freight mode, shipping schedules and descriptions for entry into system. Maintains and organizes file system with open and closed orders.
  • Responsible for accurately creating/updating/maintaining new/existing customer inquiries/files within ERP/CRM/Web portal tools, Sales orders, RMA's expediting, product, pricing, shipping details etc...
  • Troubleshoots all order issue inquiries that are moderate to complex in nature during the "Order to Cash" process.
  • Aides in the resolution within the complex supply chain allocation process by proactively monitoring customer orders, shipment schedules and coordinating the release of shipments.
  • Accountable for communicating with Credit Manager on all accounts on "Credit Hold". Advise shipping and production departments on timely basis as accounts go on and off credit hold.
  • Responsible for answering basic technical questions and referring more complex technical questions to the proper personnel.
  • Maintains and adheres to ISO 9000 procedures.
  • Coordinate with Taco Compliance Manager Customer/Representative special documentation requirements.
  • Responsible for analyzing and processing warranty claims, customer returns and exchanges. As well as damage, loss and/or repair claims, proofs of delivery, shipment shortages and overages.
  • Evaluate and approve debits/credit claims and forward proper documentation to accounting for processing.
  • Provide continuous support and training on all aspects of Taco Web Portal Tool (BuyTaco) for assigned Customers/Representatives.
  • Assist in periodic Customers/Representatives team meetings both internal/external to align forecasting/order fulfillment and key customer metric requirements etc.
  • Performs other related duties as required or directed by Manager.

Qualifications

Required:

  • Associate degree; significant applicable experience acceptable in lieu of degree
  • 8+ years of customer service experience working in an inside sales or customer service support role
  • Proficiency with Microsoft Office Applications
  • Experience using ERP system (Epicor a plus) & CRM system (Salesforce a plus) required
  • Excellent Customer Service, communication (oral/written) and organizational skills
  • Strong initiative, analytical and problem-solving skills
  • Detail oriented and possesses ability to handle multiple priorities with sound judgement and in a timely manner
  • Manufacturing/Supply Chain knowledge
  • Ability to work well in a team environment
  • Travel up to 10% of time for conferences, customer/rep sites, training, etc.

Preferred:

  • Bachelor's degree in Business or Marketing
  • Bilingual - English and Spanish speaking
  • HVAC/hydronic system, electrical motor, fluid-flow, and general mechanical knowledge

Work Environment:

This position works primarily in an office environment using computers and technology.ย  Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent.ย  Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing.ย 

This position has no direct reports.