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Customer Service Representative Cigna Jobs in Rhode Island

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Domino's Pizza

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$21/hr

Customer Service Representative Employment Type: Full-Time FLSA Status: Non-Exempt Work Environment: Professional office setting Position Summary A growing, mission-driven organization is seeking a ...

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

Route Coordinator - Customer Service Representative Position There will always be pest problems! Come join a team that appreciates your hard work and dedication to quality customer service! Pest ...

CareerNation

Customer Service Representative

Providence, RI · On-site

$16.25 - $22/hr

Customer Service Representative - Respirator Fit Testing Medical Project Paid training is provided, so previous experience is not required! Project Dates: April 6th - June 30th We are seeking a ...

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Customer Service Representative (CSR)

BOTG LLC

Warwick, RI • On-site

$19 - $20/hr

Contractor

Posted 7 days ago

Job description

Position: Customer Service Representative (CSR)

Location: Warwick, RI
Job Type: 6-Month Initial Contract
Work Arrangement: Remote after Initial Onsite Training
Schedule: Monday–Friday

Job Overview

We are seeking an experienced Customer Service Representative to join our team in Warwick, RI. This is a 6-month initial contract opportunity that will begin with required onsite training, followed by a transition to a remote work environment.

The ideal candidate will have at least 2 years of customer service experience, with call center experience preferred. Experience within the insurance industry is highly desired.

Key Responsibilities
  • Handle inbound customer inquiries and provide accurate, professional assistance.
  • Respond to customer questions, concerns, and service requests.
  • Research and resolve customer issues in a timely manner.
  • Explain policies, procedures, and account information clearly.
  • Navigate multiple computer systems while assisting customers.
  • Accurately document customer interactions and update account information.
  • Escalate complex issues when appropriate.
  • Maintain a high level of customer service and professionalism.
  • Meet established quality, productivity, and attendance standards.
Required Qualifications
  • Minimum 2 years of customer service experience required.
  • Call center experience desired.
  • Insurance industry experience highly desired.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening skills.
  • Strong computer and multitasking abilities.
  • Ability to navigate multiple systems and applications.
  • High school diploma or equivalent.
  • Strong attention to detail and accuracy.
  • Ability to work independently in a remote environment.
Training & Remote Work
  • Initial training will be conducted onsite in Warwick, RI.
  • Candidates must be available to complete the required onsite training.
  • Upon successful completion of training, the position will transition to remote work.
  • Candidates must have a reliable internet connection and a quiet, professional workspace.
  • Occasional onsite attendance may be required based on business needs.