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Oracle Knowledge Management Jobs (NOW HIRING)

Sonsoft Inc

Oracle Service Cloud (GC--USC)

New York, NY · On-site

$69.50 - $87.50/hr

... Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage Excellent Client handling skills Should have handled at least 3-4 projects involving complex UI ...

TestingXperts

Oracle RPM

Seattle, WA

$50 - $57/hr

... in knowledge management activities to ensure high quality deliverables WITHIN the guidelines, policies and norms of Infosys. Must Have Skills : 1. Oracle Retail Price Management System 2. Oracle ...

Apex Informatics

Oracle DBA with Azure Certification

$52 - $70.75/hr

Strong Oracle knowledge along with infrastructure knowledge within Azure * Past experience with ... Ensure database management and maintenance tasks are performed effectively. * Ensure ticket SLA ...

Wilsonart

Manager, Financial Systems (Oracle)

Temple, TX · On-site

... Knowledge Management & Team Development * Mentor and guide team members and key users on best practices for Oracle financial systems * Develop and maintain functional documentation, process maps, and ...

ettain group

Business Analyst- Oracle CX

Irving, TX

If no direct experience with the Oracle CX CRM and/or Knowledge Management System modules, then experience needed with other vendor CRM, Ticket, and Knowledge Management Additional Information 7-9 ...

ettain group

Business Analyst- Oracle CX

Irving, TX · On-site

If no direct experience with the Oracle CX CRM and/or Knowledge Management System modules, then experience needed with other vendor CRM, Ticket, and Knowledge Management Additional Information 7-9 ...

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Oracle Knowledge Management information

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How much do oracle knowledge management jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for oracle knowledge management in the United States is $73.25, according to ZipRecruiter salary data. Most workers in this role earn between $61.06 and $81.25 per hour, depending on experience, location, and employer.

What is the difference between Oracle Knowledge Management vs Customer Support Specialist?

AspectOracle Knowledge ManagementCustomer Support Specialist
Required CredentialsKnowledge of Oracle systems, certifications in knowledge management or related fieldsCustomer service skills, sometimes certifications in support or communication
Work EnvironmentIT departments, knowledge management teams, tech-focused settingsCall centers, support desks, client-facing roles
Employer & Industry UsageUsed in tech companies, enterprise IT, and organizations implementing Oracle solutionsCommon across retail, telecom, tech, and service industries

Oracle Knowledge Management professionals focus on creating, maintaining, and optimizing knowledge bases within Oracle environments, often working with IT teams. Customer Support Specialists handle direct customer interactions, resolving issues and providing support. While both roles require strong communication skills, Oracle Knowledge Management roles are more technical and process-oriented, whereas Customer Support Specialists are client-facing and service-driven.

What is Oracle Knowledge Management?

Oracle Knowledge Management is a software solution that helps organizations capture, organize, and share information across teams and customers. It provides a centralized repository for knowledge articles, FAQs, solutions, and documentation, making it easier for users to find answers quickly. The system is often integrated with Oracle Service Cloud or other Oracle platforms to improve customer service, streamline support processes, and enhance self-service options. By leveraging Oracle Knowledge Management, businesses can reduce response times, improve accuracy, and ensure consistent information delivery.

What are some common challenges faced by Oracle Knowledge Management professionals, and how can they be addressed?

Oracle Knowledge Management professionals often encounter challenges such as ensuring knowledge articles are accurate, up-to-date, and easily accessible to users across the organization. Managing the continuous flow of information and encouraging user adoption can also be demanding. To address these challenges, it's important to establish clear content review processes, provide regular training for end-users, and work closely with subject matter experts and IT teams to streamline knowledge workflows. Collaboration and ongoing communication within cross-functional teams are key to maintaining an effective knowledge management system.

What are the key skills and qualifications needed to thrive as an Oracle Knowledge Management specialist, and why are they important?

To excel as an Oracle Knowledge Management specialist, you need expertise in knowledge management principles, familiarity with Oracle Knowledge or Oracle Service Cloud, and a background in information systems or related fields. Proficiency with Oracle KM tools, content management systems, and relevant certifications like Oracle Knowledge Management Cloud Service Specialist are highly valuable. Strong analytical thinking, attention to detail, and effective communication skills help in organizing information and supporting end-users. These skills ensure accurate knowledge capture, efficient information retrieval, and improved organizational decision-making.
More about Oracle Knowledge Management jobs
What job categories do people searching Oracle Knowledge Management jobs look for? The top searched job categories for Oracle Knowledge Management jobs are:
Oracle Knowledge Management jobs near you
Infographic showing various Oracle Knowledge Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $152,369 per year, or $73.3 per hour.

Oracle Knowledge Management experience with InQuira

360 IT Professionals

San Jose, CA • On-site

$66.25 - $82.25/hr

Contractor

Re-posted 24 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Role : Oracle Knowledge Management experience with InQuira

Location : San Jose, CA

or Salt Lake City, UT

Terms : 6-12 Months

Interview : Phone + Web Ex

For this they need candidate who worked on installation/upgradation of InQuira 8.5 or 8.6 also known as oracle knowledge management inquira 1- 2 -3 years' experience needed

We are looking for Inquira resource and would be working with InQuira Team. Siebel is just nice to have but we need someone with InQuira experience. Client is open for the location either SLC or SJC.

Qualification:

Client is planning to migrate current InQuira application from existing data center to new data center.

They will need to reinstall and set up the InQuira (Oracle KM) application on the new data center.

Knowledge and experience with InQuira on Linux/Red hat platform is required.

Experience with InQuira 8.5 or 8.6 installation will be important.

The InQuira Application Engineer is primarily responsible for configuring, upgrading, or modifying integrated business and/or enterprise application solutions within various computing environments.

This individual supports InQuira systems/infrastructure and working with my InQuira engineer to install/troubleshooting the application/environment related issues.

Happy Singh

Sr.Technical Recruiter

Contact: 847-258-9595 Ext:- 408

Address: ITConnectUs 949 N. Cove Dr. Palatine , IL 60067

happy.singh(at)itconnectus.com

Website: www.itconnectus.com

India | USA

Additional Information

Thanks and Regards,

Happy Singh

847 258 9595 Ext:- 408

happy.singh(@)itconnectus.com

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