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Opwdd Support Broker Jobs (NOW HIRING)

OCO

Self-Hired Direct Support Professional

Fulton, NY · On-site

$16/hr

Follow guidelines and instructions from the Broker and the individual/circle of support to meet the person's specific needs; adhere to OPWDD Core Competency expectations for Direct Support ...

StateJobsNY

Program Operations Specialist 1

Manhattan, NY · On-site

$70K - $89K/yr

Through the five Regional Field Office(s) with OPWDD over 130,000 individuals are supported through ... and support brokers. • Foster effective collaboration and communication with individuals ...

StateJobsNY

Program Operations Specialist 1

Brooklyn, NY · On-site

$54K - $72K/yr

Through the five Regional Field Office(s) with OPWDD over 130,000 individuals are supported through ... and support brokers. • Foster effective collaboration and communication with individuals ...

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How much do opwdd support broker jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for opwdd support broker in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does an OPWDD support broker do?

On a typical day, an OPWDD Support Broker works closely with individuals and their families to develop, monitor, and update self-directed plans and budgets, ensuring compliance with OPWDD and Medicaid guidelines. The role often involves meeting with participants, collaborating with circles of support, assisting with hiring and managing staff, and maintaining detailed documentation. Support Brokers also provide ongoing guidance to help individuals navigate resources, troubleshoot issues, and advocate for their needs. This position offers a dynamic, people-focused environment and requires adaptability, as needs and priorities can shift based on participant goals and regulatory updates.

What is an OPWDD support broker?

An OPWDD Support Broker helps individuals with developmental disabilities and their families manage self-directed services in New York State. They assist in creating and maintaining a budget, hiring support staff, and ensuring the services align with the individual's needs and goals. Brokers act as guides, ensuring compliance with OPWDD regulations while promoting independence and personal choice for the individual.

What are the key skills and qualifications needed to thrive as an Opwdd support broker?

To thrive as an OPWDD Support Broker, you need a solid understanding of person-centered planning, Medicaid waiver programs, and budget management, often supported by relevant training or certifications. Familiarity with NYS OPWDD systems like CHOICES and experience in using case management software are highly beneficial. Outstanding interpersonal skills, empathy, organizational abilities, and strong written and verbal communication set top candidates apart. These skills are crucial for effectively supporting individuals with intellectual and developmental disabilities to manage their self-directed services and achieve their personal goals.

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What states have the most Opwdd Support Broker jobs?

States with the most job openings for Opwdd Support Broker jobs include:

What job categories do people searching Opwdd Support Broker jobs look for?

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Opwdd Support Broker jobs near you
Infographic showing various Opwdd Support Broker job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Program Coord-Citizens Self Directed Services Plainview location 35hrs flex

Citizens Options Unlimited

Brookville, NY

Full-time

Re-posted 11 days ago

Job description

Program Coord-Citizens  Self Directed Services  Plainview location 35hrs flex

Assists the Assistant Director with overseeing non-traditional supports and services such as self-directed services (ex: housing subsidies, partial and full self-directed service options). As the coordinator, you will assist the Assistant Director with the Fiscal Intermediary responsibilities for self-directed services, including the oversight of Broker and Community Habilitation services for the people being served.

Qualifications:

  • Associates degree required,  Bachelor’s degree preferred.
  • A minimum of five (5) year’s supervisory experience and a minimum of five (5) years’ experience supporting people with ID/DD is required.
  • Excellent written and interpersonal skills required. 

Primary duties and responsibilities include but not limited to:

FISCAL INTERMEDIARY PROGRAM COORDINATOR: Provides administrative and billing support to a person who chooses self-direction.    

The Program coordinator will assist with:

  • Ensuring completion of background checks for self-hired staff;
  • Billing Medicaid or New York State for services in the budget;
  • Reviewing and approving of payroll for self-hired staff;
  • Tracking expenditures; and
  • Providing monthly statements to the person. 

 SELF-DIRECTED SERVICES:

  • Assists in planning the development and oversight of the operations of self-directed services including program development, supervision of community habilitation staff and Brokers, and acts as a liaison assisting the Assistant Director with the Fiscal Intermediary responsibilities for self-directed services, in order to support people to access Self Directed Services through OPWDD’s service model.
    1. Facilitates the process for people to access self-direction
    2. Assists in overseeing and supervising the Startup and Support Brokers
    3. Works with the Assistant Director of Self –Direction to work with the CFO and accounting department for the operation of the individual budgets
  • Works with the Assistant Director to create and maintain policies and procedures that align with OPWDD’s regulatory requirements and best practices, as it relates to Self-Direction.
  • Reviews paperwork/documentation for accuracy and regulatory compliance; distributes documents to the appropriate department (i.e. HR, Accounting, Payroll).
  • Maintains training records for Start Up and Support Brokers.

HOUSING SUBSIDIES:

  • Assists people with obtaining housing subsidies through the completion of the housing subsidy application, including obtaining all documentation needed to support the application; submits completed applications to OPWDD for approval.
  • Maintains records for each person, ensuring that documentation meets regulatory standards (DDP-1, ISPs, QA Check Lists, etc.).
  • Visits each person in their home annually in the lease year, and completes a QA Check Lists to monitor health and safety.
  • Assists people with obtaining reimbursement for related items purchased out of pocket; when appropriate, utilizes Paramount Purchasing System and agency vendors when making purchases on behalf of the person.
  • Completes budget renewal applications on a yearly basis; submits to OPWDD for approval.
  • Develops and maintains relationships with landlords, management companies, and facilitates the process of lease renewal.
  • Monitors spending of transition stipend monies.
  • Completes reimbursement paperwork for billing of start-up funds and transition stipend; submits to OPWDD for processing.

OTHER RESPONSIBILITIES:

  • Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect. Additionally, must follow all agency incident policy and procedures.
  • Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook, and the agency and program training requirements.
  • Performs all other related duties as requested by supervisor.
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About Citizens Options Unlimited

Sourced by ZipRecruiter

Citizens Options Unlimited, based in Plainview, NY, US, is a not-for-profit organization that provides comprehensive, person-centered services to individuals with intellectual and developmental disabilities (IDDs). Its services range from clinical and therapeutic programs to employment and community inclusion activities. The organization, known for its commitment, dedication, and professional integrity, was established in 1977 under the umbrella of the AHRC Nassau, one of the largest agencies in the state dedicated to IDDs individuals. Since its inception, Citizens’ mission has been improving lives by creating opportunities and bringing life-enriching services to adults and seniors with IDDs. Their core values include respect, kindness, integrity, excellence, creativity, and collaboration, inspiring to transform lives, empower people, and promote happiness.

Industry

Individual, family and community social assistance

Company size

501 - 1,000 Employees

Headquarters location

Plainview, NY, US

Social media

Twitter

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