Optum Bank Jobs (NOW HIRING)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Product Solutions Consultant serves as the strategic bridge between Product Management, Sales, Marketing, Technology, Operations, Resellers and prospective clients. This role is responsible for translating market opportunities into scalable product solutions, supporting complex sales pursuits, influencing product direction, and enabling successful commercialization of Optum Bank and our healthcare provider solutions.
The Product Solutions Consultant partners with sales teams on strategic opportunities, leads client and partner discovery workshops, develops tailored solution recommendations, manages RFP responses, delivers product demonstrations, captures non-standard customer requirements, and works closely with Product Management to influence roadmap priorities. Additionally, this role plays a key role in new product launches by coordinating go-to-market assets, sales enablement activities, and commercialization strategies.
The ideal candidate combines business consulting, product expertise, pre-sales leadership, solution design, and market-facing communication skills to accelerate revenue growth while ensuring customer needs are aligned with scalable product capabilities.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Strategic Sales & Solution Consulting
  • Partner with Sales Executives to drive growth and revenue opportunities
  • Lead client discovery sessions to understand business needs, payment workflows, and technical requirements
  • Recommend solutions aligned to client objectives and Optum Financial capabilities
  • Serve as a trusted advisor in client presentations, workshops, and executive discussions
• RFP/RFI & Sales Enablement
  • Support RFPs, RFIs, due diligence requests, and technical assessments
  • Collaborate across Product, Engineering, Operations, Compliance, and Implementation to develop solution responses
  • Maintain reusable sales content and ensure solution alignment with product capabilities and roadmap
• Solution Design & Demonstrations
  • Deliver tailored product demonstrations for clients and stakeholders
  • Translate complex payment solutions, integrations, and APIs into business value
  • Develop workflow diagrams, requirements documentation, and solution narratives
• Requirements Management & Product Advocacy
  • Gather and document customer business and technical requirements
  • Identify market trends, customer needs, and product enhancement opportunities
  • Serve as the voice of the customer and influence product roadmap priorities
• Go-to-Market Support
  • Partner with Sales, Marketing, Operations, and Product teams to support product launches and commercialization efforts
  • Develop sales enablement materials, including playbooks, solution briefs, and competitive positioning content
  • Support sales training, launch readiness, webinars, industry events, and customer-facing presentations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 7+ years of experience in Solution Consulting, Solution Engineering, Sales Engineering, Product Management, Business Consulting, or other customer-facing advisory roles
• 5+ years supporting banking, fintech, payments, treasury management, financial services, or financial technology solutions
• 5+ years of experience delivering executive presentations, product demonstrations, and customer workshops while communicating complex financial and technology solutions to business, technical, and executive audiences
• 5+ years of experience assessing customer business, operational, and technical requirements, develop solution recommendations, and translate market and client needs into product opportunities
• Experience developing RFP responses and sales enablement content
• Demonstrated success partnering with sales organizations on complex client opportunities
• Demonstrated solid stakeholder management skills with the ability to build credibility and influence across clients, sales teams, product organizations, and executive leadership
• Demonstrated ability to create and communicate solution workflows, business requirements, process documentation, and value-driven recommendations

Preferred Qualifications:

• Experience in banking, healthcare payments, commercial payments, treasury services, fintech,, or payment processing
• Experience supporting product launches and go-to-market initiatives
• Knowledge of ACH, Virtual Card, Check, RTP, Digital Wallets, Payment Integrity, and Payment Automation solutions
• Familiarity with APIs, EDI transactions, integration architectures, and modern payment platforms
• Proven ability to manage multiple projects, priorities, and stakeholders in a fast-paced environment while meeting deadlines
• Proven success building trusted relationships with customers, prospects, and cross-functional internal partners

Critical Success Factors

• Customer-Centric Solution Design - Ability to translate client challenges into scalable, repeatable product solutions
• Commercial & Product Acumen - Solid understanding of customer needs, market dynamics, and business outcomes
• Demo & Storytelling Excellence - Ability to communicate complex capabilities through compelling narratives
• Go-to-Market Leadership - Proven ability to support product launches and drive market adoption
• Cross-Functional Influence - Ability to work effectively across Product, Sales, Marketing, Technology, and Operations
• Strategic Thinking - Balancing immediate commercial opportunities with long-term product strategy
• Payment Domain Expertise - Understanding of healthcare and commercial payment ecosystems

What Success Looks Like

• Within the first year, the Product Solutions Consultant will:
• Improve sales effectiveness through solider discovery, demos, and solution positioning
• Establish a formal process for gathering and prioritizing customer requirements
• Strengthen alignment between market demand and product roadmap investments
• Improve launch readiness and adoption of new payment products and features
• Create a repeatable framework for sales enablement and go-to-market execution
• Become a trusted advisor across Product, Sales, Marketing, and executive leadership teams

This position is a hybrid of Product Manager, Solutions Consultant, Sales Engineer, Product Marketing Partner, Customer Advocate, and Go-to-Market Lead, helping ensure Optum Financial's Commercial Payments organization brings the right products to market while effectively communicating their value and driving adoption.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.