ZipRecruiter

Log In

1

Optometry Receptionist Jobs in Michigan (NOW HIRING)

next page

Showing results 1-20

All JobsOptometry Receptionist JobsOptometry Receptionist Jobs in Michigan

Optometry Receptionist information

See Michigan salary details

$8

$15

$21

How much do optometry receptionist jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for optometry receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optometry Receptionist, and why are they important?

To thrive as an Optometry Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, electronic health record (EHR) systems, and basic billing or insurance processes is typically required. Excellent customer service, communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills ensure smooth office operations, positive patient experiences, and effective support for the clinical team.

What are the main responsibilities of an optometry receptionist?

An optometry receptionist is responsible for greeting patients, scheduling appointments, managing patient records, answering phone calls, and handling billing and insurance paperwork. They serve as the first point of contact in an optometry office, helping to ensure a smooth and efficient patient experience. Strong organizational and communication skills are essential for this role, as is the ability to maintain confidentiality and handle sensitive information.

What are some common challenges faced by an Optometry Receptionist and how can they be effectively managed?

Optometry Receptionists often handle a high volume of patient interactions, manage appointment scheduling complexities, and assist with both administrative tasks and insurance processing. Balancing these responsibilities while maintaining a welcoming and efficient front desk environment can be challenging, especially during peak hours. Effective time management, clear communication skills, and familiarity with practice management software are key to staying organized and providing excellent patient service. Proactively learning about insurance policies and office workflows can also help minimize common obstacles in the role.

What is the difference between Optometry Receptionist vs Optometry Technician?

AspectOptometry ReceptionistOptometry Technician
CredentialsHigh school diploma or equivalent; some certificationsCertification or training in optometry assisting
Work EnvironmentFront desk, patient check-in, schedulingClinical setting, assisting with eye exams
Employer & IndustryOptometry clinics, eye care centersOptometry clinics, eye care centers
Common Search & ComparisonPatient interaction, administrative tasksAssisting with exams, technical procedures

The main difference is that an Optometry Receptionist handles administrative duties like scheduling and patient check-in, while an Optometry Technician performs clinical tasks such as assisting with eye exams. Both roles are essential in eye care settings and often work together to ensure smooth patient experiences.

What are popular job titles related to Optometry Receptionist jobs in Michigan? For Optometry Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Optometry Receptionist jobs in Michigan look for? The top searched job categories for Optometry Receptionist jobs in Michigan are:
Optometry Receptionist jobs near you
Patient Services Representative I

Patient Services Representative I

Midwest Vision Partners

Kalamazoo, MI • On-site

$16.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Midwest Vision Partners rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Patient Services Representative I

Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.

Schedule: M-F 8-5pm. Candidate would be required to travel between Kalamazoo and Battle Creek

What You Will Be Doing
  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed.
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned
What You Know

Required

  • High school diploma or GED
  • Strong verbal and written communication skills

Desire

  • Telephone operator or high call volume experience
  • Entry Level
What You Will Receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture
About Midwest Vision Partners

Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.

What Midwest Vision Partners employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply