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Optometry Receptionist Jobs in Michigan (NOW HIRING)

SVS Vision - Wixom, MI.

Wixom, MI · On-site

$14 - $18/hr

Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while ...

Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while ...

Surgery Center - Front Desk

Jackson, MI · On-site

$13.50 - $17.25/hr

The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating ... optometrists, enabling them to focus on improving patients' vision to help people live their best ...

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Optometry Receptionist information

See Michigan salary details

$8

$15

$21

How much do optometry receptionist jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for optometry receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optometry Receptionist, and why are they important?

To thrive as an Optometry Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, electronic health record (EHR) systems, and basic billing or insurance processes is typically required. Excellent customer service, communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills ensure smooth office operations, positive patient experiences, and effective support for the clinical team.

What are the main responsibilities of an optometry receptionist?

An optometry receptionist is responsible for greeting patients, scheduling appointments, managing patient records, answering phone calls, and handling billing and insurance paperwork. They serve as the first point of contact in an optometry office, helping to ensure a smooth and efficient patient experience. Strong organizational and communication skills are essential for this role, as is the ability to maintain confidentiality and handle sensitive information.

What are some common challenges faced by an Optometry Receptionist and how can they be effectively managed?

Optometry Receptionists often handle a high volume of patient interactions, manage appointment scheduling complexities, and assist with both administrative tasks and insurance processing. Balancing these responsibilities while maintaining a welcoming and efficient front desk environment can be challenging, especially during peak hours. Effective time management, clear communication skills, and familiarity with practice management software are key to staying organized and providing excellent patient service. Proactively learning about insurance policies and office workflows can also help minimize common obstacles in the role.

What is the difference between Optometry Receptionist vs Optometry Technician?

AspectOptometry ReceptionistOptometry Technician
CredentialsHigh school diploma or equivalent; some certificationsCertification or training in optometry assisting
Work EnvironmentFront desk, patient check-in, schedulingClinical setting, assisting with eye exams
Employer & IndustryOptometry clinics, eye care centersOptometry clinics, eye care centers
Common Search & ComparisonPatient interaction, administrative tasksAssisting with exams, technical procedures

The main difference is that an Optometry Receptionist handles administrative duties like scheduling and patient check-in, while an Optometry Technician performs clinical tasks such as assisting with eye exams. Both roles are essential in eye care settings and often work together to ensure smooth patient experiences.

What are popular job titles related to Optometry Receptionist jobs in Michigan? For Optometry Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Optometry Receptionist jobs in Michigan look for? The top searched job categories for Optometry Receptionist jobs in Michigan are:

$15 - $18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

**This is a full-time, long-term position. Unfortunately, we cannot accommodate students looking for only a summer job or that would need to work part-time during the school year.**
Job Title:
Medical Receptionist (Patient Coordinator)
Company: Huron Ophthalmology
Location: Ypsilanti, MI
Perks:

  • Full benefits package, including Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off (PTO) and Paid Holidays
  • Paid Maternity Leave
  • Competitive base pay
  • Employee discounts

Hours:

  • Full Time
  • Our office is open Monday-Friday 8am-5pm, with an occasional late night until 6:30pm
    • You may need to work a little earlier/later as needed

Requirements:

  • High School Diploma or GED Equivalent
  • Favorable result on Background Check
  • Basic computer skills
  • Strong customer service skills
  • Excitement to learn and grow


Essential Functions:

  • Facilitate patient flow
  • Verify medical and vision insurances
  • Effectively communicate with patients, doctors, and managers
  • Answer inquiries through phone, email, and in person requests

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Answer phones (both external and internal); assure prompt, courteous service at all times
  • Practice urgency at all times with patients' time, as well as Doctor's time and schedule
  • Manage patient flow in the office
  • Knowledge of common fees charged for common visits and collect correct payments
  • Complete daily reconciliations / close day / countdown cash drawer
  • General office duties and cleaning to be assigned by manager

QUALIFICATIONS

  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

  • Minimum Required: High school diploma or general education degree (GED)
  • Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

  • Minimum Required: None

SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.