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Optometry Front Desk Jobs (NOW HIRING)

Northern Ohio Eye Center

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Receptionist Front Desk

Parma Heights, OH · On-site

$16 - $18/hr

Front desk receptionist Position Summary: We are seeking a reliable, detail-oriented, and ... Check patients in and out for ophthalmology and optometry appointments. * Schedule appointments and ...

Berlin Eyecare Associates

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Optometric Front Desk/Technician

West Berlin, NJ · On-site

$18 - $22/hr

Berlin Eyecare Associates is seeking a Full Time Optometric Technician/Front Desk reception to join our expanding practice! Located in West Berlin, NJ, our practice is a reflection of our commitment ...

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Optometry Front Desk information

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$10

$16

$22

How much do optometry front desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for optometry front desk in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is an optometry front desk?

Optometry Front Desk staff are administrative professionals who serve as the first point of contact for patients at an optometry clinic or office. They handle patient check-ins and check-outs, schedule appointments, answer phone calls, verify insurance information, and manage patient records. Their role is essential for ensuring smooth office operations and providing excellent customer service. Additionally, they may assist with billing, coordinate with optometrists, and maintain a welcoming environment for all visitors.

What are the key skills and qualifications needed to thrive as an optometry front desk professional?

To thrive as an Optometry Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient intake, typically supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHRs), and insurance billing systems is highly beneficial. Outstanding customer service, clear communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills are essential for ensuring smooth office operations, patient satisfaction, and accurate administrative processing in an optometry practice.

What are the most common challenges faced by optometry front desk staff, and how can they be managed effectively?

Optometry Front Desk staff often juggle multiple tasks simultaneously, such as scheduling appointments, managing patient records, handling insurance verifications, and addressing patient inquiries. Managing high patient volumes during peak hours can be especially challenging, requiring strong organizational and communication skills. Effective use of practice management software and clear protocols for triaging tasks can help streamline workflow and reduce stress. Regular team check-ins and ongoing training also support smooth collaboration with optometrists, technicians, and billing staff.

What is the difference between Optometry Front Desk vs Optometry Technician?

AspectOptometry Front DeskOptometry Technician
CredentialsHigh school diploma or equivalent; customer service skillsCertification or training in optometry assisting; some states require licensing
Work EnvironmentReception area, administrative tasks, patient check-in/outClinical setting, assisting with eye exams and testing
Employer & Industry UsageOptometry clinics, eye care centers, retail optical storesOptometry clinics, eye care centers, hospitals

Optometry Front Desk staff primarily handle administrative and patient reception duties, while Optometry Technicians assist with clinical tasks and eye exams. Both roles are essential in eye care settings, but they differ in responsibilities and required skills.

What cities are hiring for Optometry Front Desk jobs?

Cities with the most Optometry Front Desk job openings:

What states have the most Optometry Front Desk jobs?

States with the most job openings for Optometry Front Desk jobs include:

What are popular job titles related to Optometry Front Desk jobs?

For Optometry Front Desk jobs, the most frequently searched job titles are:

Optometry Front Desk jobs near you
Infographic showing various Optometry Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Front Desk Receptionist - Optometry

Leominster, MA • On-site

Community Health Connections
Health Care and Social Assistance • 51 - 200 employees
Learn more about Community Health Connectionsexternal

$18.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

JOIN THE CHC FAMILY!

We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!

Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at Community Health Connections Optometry department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed.

Responsibilities include:

  • Receives and directs incoming patients.
  • Reviews and updates patient information related to demographics and insurance.
  • Follows established health center protocol for the check-in, encounter form production, and check-out.
  • Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
  • Places reminder calls to patients with upcoming appointments
  • Follows established health center protocol for daily cash reconciliation.
  • Schedules walk-in appointments, in collaboration with the Nurse of the Day
  • Schedules patient appointments according to established protocol
  • Provides coverage to Medical Records as needed.
  • Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients.

Minimum Qualifications:

  • High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred.
  • Bilingual in Spanish is a plus 
  • 1-year similar work experience or in a medical office environment preferred
  • Computer skills for accurate data entry
  • Knowledge of basic medical terminology preferred.
  • Demonstrated interpersonal relationship skills.
  • Demonstrated proficiency in reading, writing and speaking in English.
  • Demonstrated ability to work in a fast paced, high telephone call volume office environment.

Benefits:

  • 401k 
  • Generous vacation and personal time for eligible employees  
  • Sick time
  • Medical, dental, and vision insurance  
  • 100% paid Life insurance/AD&D 
  • 100% paid Long-Term disability.  
  • Employee Assistance Program (EAP) 
  • Discounts on travel and entertainment! 
  • Discounts on cell phone service, computer purchases, and more! 
  • College Tuition Rewards/CMEs 
  • Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn’s”, team building, and more!) 
  • Employee Assistance Program (EAP)
  • EyeMed Vision Care Program
  • Accident & Cancer Insurance
  • Educational development reimbursement
  • Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

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