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Optometry Front Desk Jobs in Arkansas (NOW HIRING)

Arkansas Eye Care Group

Front Desk Coordinator

Conway, AR · On-site

$13 - $16.75/hr

Front Desk Patient Coordinator Do you genuinely enjoy helping people? Can you stay calm, organized ... Professional appearance and demeanor Experience in healthcare or optometry is helpful, but a great ...

keplrvision

$14.50 - $16/hr

Keep things running smoothly with efficient front desk operations * Support patient flow with ... A Personal Touch From Our Optometrist: At Vision Health Specialties, we believe Eyes Matter.

All JobsOptometry Front Desk JobsOptometry Front Desk Jobs in Arkansas

Optometry Front Desk information

See Arkansas salary details

$8

$13

$18

How much do optometry front desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for optometry front desk in Arkansas is $13.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $15.29 per hour, depending on experience, location, and employer.

What is an optometry front desk?

Optometry Front Desk staff are administrative professionals who serve as the first point of contact for patients at an optometry clinic or office. They handle patient check-ins and check-outs, schedule appointments, answer phone calls, verify insurance information, and manage patient records. Their role is essential for ensuring smooth office operations and providing excellent customer service. Additionally, they may assist with billing, coordinate with optometrists, and maintain a welcoming environment for all visitors.

What are the key skills and qualifications needed to thrive as an optometry front desk professional?

To thrive as an Optometry Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient intake, typically supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHRs), and insurance billing systems is highly beneficial. Outstanding customer service, clear communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills are essential for ensuring smooth office operations, patient satisfaction, and accurate administrative processing in an optometry practice.

What are the most common challenges faced by optometry front desk staff, and how can they be managed effectively?

Optometry Front Desk staff often juggle multiple tasks simultaneously, such as scheduling appointments, managing patient records, handling insurance verifications, and addressing patient inquiries. Managing high patient volumes during peak hours can be especially challenging, requiring strong organizational and communication skills. Effective use of practice management software and clear protocols for triaging tasks can help streamline workflow and reduce stress. Regular team check-ins and ongoing training also support smooth collaboration with optometrists, technicians, and billing staff.

What is the difference between Optometry Front Desk vs Optometry Technician?

AspectOptometry Front DeskOptometry Technician
CredentialsHigh school diploma or equivalent; customer service skillsCertification or training in optometry assisting; some states require licensing
Work EnvironmentReception area, administrative tasks, patient check-in/outClinical setting, assisting with eye exams and testing
Employer & Industry UsageOptometry clinics, eye care centers, retail optical storesOptometry clinics, eye care centers, hospitals

Optometry Front Desk staff primarily handle administrative and patient reception duties, while Optometry Technicians assist with clinical tasks and eye exams. Both roles are essential in eye care settings, but they differ in responsibilities and required skills.

Optometry Front Desk jobs near you
Infographic showing various Optometry Front Desk job openings in Arkansas as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,749 per year, or $13.8 per hour.

Front Desk Coordinator

Conway, AR • On-site

Arkansas Eye Care Group
See more jobs at Arkansas Eye Care Groupexternal

$13 - $16.75/hr

Full-time

Medical, Vision

Re-posted 7 days ago

Job description

Front Desk Patient Coordinator

Do you genuinely enjoy helping people? Can you stay calm, organized, and positive even when things get busy? Are you the type of person who notices what needs to be done and jumps in without being asked?

If so, we may have the perfect place for you.

At Arkansas Eye Care Group, we're more than an eye clinic—we're a team of doctors, staff, and patients who feel like family. Every day is fast-paced, rewarding, and centered around providing exceptional care and creating an experience that keeps patients coming back.

We're looking for an energetic, team-oriented Patient Coordinator to be the welcoming face of our practice. From the moment a patient walks through our doors until they check out, you'll help create an experience that is friendly, professional, and memorable.


A Quick Reality Check

We are a busy clinic.

On any given day, you may be answering phones, checking in patients, verifying insurance, scheduling appointments, collecting payments, helping coworkers, and solving unexpected problems—all while maintaining a smile and providing excellent customer service.

If you thrive in a fast-paced environment, enjoy staying busy, and love the satisfaction of accomplishing a lot in a day, you'll fit right in.

If you're looking for a position where there is a lot of downtime or where multitasking feels overwhelming, this probably isn't the right fit.


Responsibilities Include:

  • Greeting and welcoming patients with warmth and professionalism
  • Answering, screening, and directing incoming phone calls
  • Scheduling appointments and managing patient flow
  • Verifying vision and medical insurance benefits
  • Collecting and posting patient payments
  • Providing accurate information in person, by phone, and electronically
  • Maintaining a clean, organized, and welcoming reception area
  • Assisting with administrative tasks including filing, scanning, and document management
  • Supporting teammates and stepping in wherever needed to ensure patients receive excellent care


What We're Looking For:

  • Outstanding customer service and communication skills
  • Strong computer and technology skills
  • Excellent organization and attention to detail
  • Ability to multitask and adapt to changing priorities
  • Positive attitude and willingness to learn
  • Dependable team player who enjoys helping others
  • Professional appearance and demeanor


Experience in healthcare or optometry is helpful, but a great attitude, strong work ethic, and willingness to learn are even more important. We can teach skills. We can't teach positivity, work ethic, and a genuine desire to help people. 


We'd love to see your resume, but a cover letter telling us why you'd be a great fit will definitely help you stand out.

Don't hold back—the more cornea, the better.