Who We Are:
From Georgia. For Georgia. ย Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. ย From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. ย This all starts with our greatest assetโฆour employees.
What You Will Be Doing:
As the Repair Option Specialist, you will be responsible for the development of repair option event pricing using SOC, PSQ, SIS 2.0, and other quoting systems. This role supports the Rebuild & Repair Options Manager with customizing and maintaining standard jobs and repair options. You will also assist other service managers, sales reps, and departments with repair standard and quoting.
Primary Responsibilities:- Develop repair option templates (service segments with parts lists) using Repair Options BUILDER software.
- Maintain machine specific repair option data.
- Validate repair option standards throughout the dealership by querying our repair history and standard jobs.
- Interface with Service Management for product and service feedback that impacts repair option development.
- Maintain high volume/low complexity/low risk price material (e.g. PM) for sales representatives.
- Train persons to use Repair Options.
- Assist Service Operations Manager with developing and customizing repair option prices.
- Develop and produce Repair Option and Standard Job reports, as required.
Additional Responsibilities:- Participate in required safety program, and work in a safe manner.
- Complete additional tasks as assigned by management.
Who We Are Looking For:
To be successful in this position you should have prior Caterpillar technical experience and be proficient with Microsoft Excel. This position also requires someone who is detail-oriented and enjoys working in a team environment.
Education/Experience:- 4 year college degree or equivalent.
Required Qualifications/Skills:- Caterpillar technicial experience a plus, but not required.
- Proficient use of Microsoft Excel required.
- Knowledge of Microsoft Query a plus.
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
- Safety: We value the lives and health of our team and customers above all else.
- Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
- Teamwork: We work as one across our organization for the benefit of our customers.
- Excellence: We strive to be the best, continuously improving our customersโ experience and the solutions we provide.
- Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
- Acting in a safe manner
- Exhibiting honesty and integrity
- Acting in a fair and ethical manner
- Team mentality
- Delivering quality results
- Embraces change / improvement
- Exhibiting superior customer service skills
- Exhibiting pride and ownership
- Working with a sense of urgency
- Exhibiting a winning attitudeย
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure- Competitive Compensation
- Individual Bonus Opportunities Available
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
Employee Wellness Program- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
Personal Time Off- Paid Holidays
- Paid Sick Leaveย
Career Development- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities