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Optimum Retention Department Jobs (NOW HIRING)

Rooms To Go

Loadout Department Manager

Dunn, NC · On-site

$17.75 - $20/hr

Recruit, motivate and retain a team of high-performing and driven Associates * Work closely with ... Initiate, coordinate and effectively manage compliance of optimal operational policies and ...

Our Company

Loadout Department Manager

Dunn, NC · On-site

$17.75 - $20/hr

Recruit, motivate and retain a team of high-performing and driven Associates * Work closely with ... Initiate, coordinate and effectively manage compliance of optimal operational policies and ...

Our Company

Loadout Department Manager

Dunn, NC · On-site

$17.75 - $20/hr

Recruit, motivate and retain a team of high-performing and driven Associates * Work closely with ... Initiate, coordinate and effectively manage compliance of optimal operational policies and ...

Our Company

Loadout Department Manager

Dunn, NC

$17.75 - $20/hr

Recruit, motivate and retain a team of high-performing and driven Associates * Work closely with ... Initiate, coordinate and effectively manage compliance of optimal operational policies and ...

Rooms To Go SE Division

Loadout Department Manager

Dunn, NC · On-site

$17.75 - $20/hr

Recruit, motivate and retain a team of high-performing and driven Associates * Work closely with ... Initiate, coordinate and effectively manage compliance of optimal operational policies and ...

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Optimum Retention Department information

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$22K

$61.4K

$85.5K

How much do optimum retention department jobs pay per year?

As of Jul 16, 2026, the average yearly pay for optimum retention department in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is an optimum retention department?

An Optimum Retention Department is a team within a company focused on maintaining customer loyalty and reducing churn by implementing strategies such as customer engagement, service improvements, and targeted communication. Employees in this department often use data analysis and customer relationship management (CRM) tools to identify at-risk customers and develop retention plans.

What are some common challenges faced by professionals in the Optimum Retention Department, and how can they be addressed?

Professionals in the Optimum Retention Department often encounter challenges such as handling difficult customer interactions, meeting retention targets, and staying updated on evolving company policies and promotions. Addressing these challenges requires strong communication skills, resilience, and a thorough understanding of the products or services being offered. Regular training, support from team leads, and access to up-to-date resources can help retention specialists overcome these hurdles and provide effective solutions to customers.

What is the difference between Optimum Retention Department vs Customer Service Representative?

AspectOptimum Retention DepartmentCustomer Service Representative
CredentialsBasic customer service skills, retention strategiesCustomer service training, communication skills
Work EnvironmentCall centers, customer retention teamsCall centers, support desks
Employer & IndustryTelecommunications, cable providersVarious industries including telecom, retail, banking

The Optimum Retention Department focuses on retaining customers through targeted strategies, often involving specialized retention skills. Customer Service Representatives handle general customer inquiries and support. While both roles require strong communication skills, retention departments emphasize customer retention tactics, making their functions distinct within the same industry.

What are the key skills and qualifications needed to thrive in the Optimum Retention Department, and why are they important?

To excel in the Optimum Retention Department, strong customer service skills, problem-solving abilities, and experience in client relations or account management are essential, often supported by a high school diploma or higher education. Familiarity with CRM software, call center systems, and retention analytics tools is typically required. Exceptional communication, active listening, and persuasion skills set top performers apart in this role. These skills are crucial for building customer loyalty, effectively addressing concerns, and reducing churn to drive business success.

What skills do you need to be a retention specialist?

A retention specialist needs strong communication and interpersonal skills to build customer relationships, along with problem-solving abilities to address client concerns. Knowledge of customer relationship management (CRM) software and data analysis skills are also important for identifying retention strategies and measuring success.

How much does a retention specialist make in the US?

A retention specialist in the US typically earns between $40,000 and $60,000 annually, depending on experience, location, and industry. Compensation may also include bonuses or commissions for meeting retention targets, and strong communication and customer service skills are often required.

What is the role of a retention department?

A retention department focuses on maintaining existing customers or employees by implementing strategies to improve satisfaction, loyalty, and engagement. Roles within this department often involve data analysis, communication skills, and the use of customer relationship management (CRM) tools to identify and address retention challenges.

What is the Optimum Retention Department?

The Optimum Retention Department is a specialized team within Optimum (formerly known as Cablevision and Altice USA) focused on customer retention. Their primary role is to engage with customers who are considering canceling their services and work to resolve issues, offer solutions, or provide incentives to retain them. Retention specialists are trained in customer service, conflict resolution, and company policies to address concerns and improve customer satisfaction. The goal of this department is to reduce customer churn and maintain a stable subscriber base.
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What cities are hiring for Optimum Retention Department jobs? Cities with the most Optimum Retention Department job openings:
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Optimum Retention Department jobs near you
Infographic showing various Optimum Retention Department job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.
Department Chair - Primary Care

Department Chair - Primary Care

CommonSpirit Health

Tacoma, WA

Full-time

Posted 4 days ago

New

CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

377th of 886 rated healthcare providers

Job description

Job Summary and Responsibilities

As the Department Chair of Primary Care at Virginia Mason Franciscan Health, you will lead the operational, quality, efficiency, growth and delivery of care in the Divisions of Behavioral Health, Family Medicine, Internal Medicine & Pediatrics in an extensive integrated health-care system network spanning Western Washington.

Every day you will be responsible for establishing the Department's vision, objectives, and initiatives in accordance with the health system's overarching strategy. This individual will advocate for departmental requirements while ensuring congruence with the broader strategic priorities of Virginia Mason Franciscan Health (VMFH). In collaboration with System Leaders, the Chair will provide expertise in managing the Department of Primary Care across all domains, collaborating with colleagues in a progressive academic and executive leadership model.

Tor be successful in this role, you will demonstrate a comprehensive understanding of the Department's operational metrics, integrating methodologies to advance clinical programs and optimization of clinical results. The Chair will facilitate multidisciplinary cooperation across divisions to foster excellence in clinical practice, education, and research. Finally, this position serves as the primary representative for the Department of communications with CommonSpirit and VMFH executive leadership, hospital administration, service line directors, and external partner organizations.

Further Details of the Department of Primary Care Chair Position Include:

  • Working in a highly collaborative, academic, research and teaching environment
  • Develops and enforces system-wide clinical care pathways, work-flows, and quality initiatives, ensuring providers adhere to best practices
  • Oversees the recruitment and retention of high-quality, culturally aligned providers, actively participating in the hiring and on-boarding process.
  • Drives accountability for performance metrics, including but not limited to; productivity, patient satisfaction, quality, and evaluates division chiefs and other physician leaders within the Department.
  • Provides coaching, mentorship, and professional development for division chiefs and medical development for division chiefs and medical directors.
  • Participates in any necessary counseling and corrective actions regarding provider behavioral or quality-of-care issues.
  • Works with the Physician Enterprise Chief Medical Officer and administrative partners to develop an annual strategic plan for the Department that includes specific initiatives that will be pursued each year to achieve growth and quality objectives.
  • Reporting to the Vice President/CMO of the Virginia Mason Franciscan Physician Enterprise
  • Supporting a diverse culture where academic and community physicians collaborate
  • The Pacific Northwest frequently earns top accolades across lifestyle, dining and natural beauty
  • Electronic medical records via EPIC
  • Virginia Mason Franciscan Health is committed to diversity, equity, and inclusion. Women, under-represented minorities, and Veterans are strongly encouraged to apply.

We are offering a highly competitive salary, starting bonus and relocation assistance, in addition to our competitive chair package in conjunction with Virginia Mason Franciscan Health a part of CommonSpirit Health.

#HEC


Job Requirements

Required:

  • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution

  • Board certification or eligibility in a relevant ABMS specialty

  • Active or eligible license in the state of Washington

  • Strong clinical skills with experience in programmatic development

  • Excellent communication and interpersonal skills

  • Ability to work collaboratively in a team-oriented environment

  • Commitment to providing high-quality, compassionate care

  • Clinical and leadership experience

Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.


Pay Range
$231,046 - $415,875 /year

Compensation Information:
$231046.00 / Annually - $415875.00 / Annually

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