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Optimum Customer Service Representative Jobs in Spring, TX

Texas Quality Plumbing

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your ...

Texas Quality Plumbing

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your ...

Texas Quality Plumbing

Customer Service Rep

Houston, TX

$15.25 - $20.75/hr

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your ...

Civil Recruit

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

About the job Customer Service Representative Summary Customer Service Representative (CSR) is an individual contributor responsible for providing exceptional service to Vallen's customers by ...

U-Haul

Customer Service Representative

Tomball, TX · On-site

$15.25 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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The Dupuy Group

Customer Service Representative

Houston, TX · On-site

$14.75 - $20/hr

The Dupuy Group is looking to hire a Customer Service Representative for the Houston office. The primary responsibility of the CSR is the coordinating the import and export of containers as they ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

AlphaGraphics

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

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All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Spring, TX

Optimum Customer Service Representative information

See Spring, TX salary details

$8

$16

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How much do optimum customer service representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for optimum customer service representative in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

Does optimum have remote jobs?

Optimum Customer Service Representative positions are typically based in call centers or office environments, but some companies may offer remote customer service roles. Availability of remote jobs depends on the company's current hiring policies and the specific role requirements, such as familiarity with customer service software and communication tools. It is recommended to check the company's careers page for current remote opportunities.

How much do optimum sales reps make?

Optimum Customer Service Representatives typically earn an hourly wage plus commissions or bonuses based on sales performance. The average total compensation can range from $30,000 to $50,000 annually, depending on experience, location, and sales targets. Strong communication skills and product knowledge are important for success in this role.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a customer-focused attitude, and basic computer proficiency. Relevant experience, a professional resume, and often a high school diploma or equivalent are required; some employers may also prefer familiarity with customer service software or certifications in communication skills.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

What are Optimum Customer Service Representatives?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

Does optimum do door-to-door sales?

Optimum Customer Service Representatives typically do not engage in door-to-door sales. Their role focuses on assisting customers with service inquiries, technical support, and account management, usually within a retail or call center environment. Door-to-door sales are generally not part of their job responsibilities.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Spring, TX? For Optimum Customer Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Spring, TX look for? The top searched job categories for Optimum Customer Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Optimum Customer Service Representative jobs? Cities near Spring, TX with the most Optimum Customer Service Representative job openings:
Optimum Customer Service Representative jobs near you
Customer Service Rep

Customer Service Rep

Texas Quality Plumbing

Houston, TX • On-site

$15.25 - $20.75/hr

Full-time

Medical, PTO

Posted 28 days ago

Job description

Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun.

In addition to great pay and our exceptional culture, we offer the following benefits and perks including health benefits, financial education, one-week paid vacation, and monthly bonuses.

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, enter purchase orders, and dispatch plumbers.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!


OUR IDEAL CSR

  • Respectful - be kind, positive, and helpful
  • Career-minded - looking for more than a job
  • Self-motivated - sees what needs to be done and does it
  • Team player - get along well with others and have a true understanding of teamwork
  • Pride in your work - real desire to do quality work and ensure customer satisfaction

We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? this sound like you? If so, please continue reading!


ABOUT TEXAS QUALITY PLUMBING

As a Texas family-owned and operated company, we have been providing the Houston area with quality plumbing services since 2007. Our number one priority is our customers. Our team is constantly working toward our goal of being the best home and family resource for all types of plumbing and drain cleaning needs. We always do our best to provide efficient and quick services with our fully experienced and professional staff who are extensively trained to handle any situation. We offer the best in town when it comes to giving a personal touch.

Our core values are integrity, responsibility, structure, value, and commitment. We are set apart through our culture of trust that we give to our team members. We have worked hard to earn an A+ rating by the Better Business Bureau, and because our team continuously strives for excellence, we provide great pay and an honest open culture!


REQUIREMENTS FOR AN CUSTOMER SERVICE REP

  • Able to multi-task
  • Computer literate
  • Good customer service skills
  • Bilingual

If you are excited about this Customer Service Rep opportunity and meet these requirements, don't delay. Apply today!


Location: 77040


Job Posted by ApplicantPro