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Online Customer Support Representative Jobs in Spring, TX

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

Customer Support Representative - CS

Houston, TX · On-site

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

Customer Support Representative (Manufacturing) ? Pasadena, TX (Onsite for Training → Remote After Training) ? $24/hr | 4-Month Contract | Potential for Permanent Hire ? Monday-Friday | 8:00 AM-5 ...

Customer Support

Houston, TX · On-site

$16.25 - $20.75/hr

End To End Supply Chain/Customer Care Support Representative Florham Park Point of contact for communications and escalations as it relates to the daily fulfillment and execution of activities ...

Sales Support Rep Part-Time

Houston, TX · On-site

$18.25 - $24.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Various online and computer-based training will be required throughout your employment with Victra.

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Online Customer Support Representative information

See Spring, TX salary details

$8

$16

$23

How much do online customer support representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for online customer support representative in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by online customer support representatives and how can they be managed?

Online Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and adapting to rapidly changing product information. To manage these challenges, representatives are typically provided with comprehensive training, access to a robust knowledge base, and support from experienced team leads. Developing strong communication skills and resilience is essential, and most companies encourage collaboration among team members to resolve complex issues efficiently.

Can you work from home as an online customer support representative?

Yes, many online customer support representatives work remotely from home, utilizing communication tools like live chat, email, and phone systems. Employers often require reliable internet access and may provide training on specific software or platforms to perform the job effectively.

What are the key skills and qualifications needed to thrive as an online customer support representative?

To excel as an Online Customer Support Representative, you need strong written communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Patience, empathy, and active listening are crucial soft skills for addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive brand reputation.

What is an online customer support representative?

Online Customer Support Representatives are professionals who assist customers via digital channels such as email, live chat, and social media. They help resolve issues, answer inquiries, and provide information about products or services. Their goal is to ensure customer satisfaction by responding promptly and effectively to requests. This role requires strong communication skills, patience, and the ability to troubleshoot problems remotely.
What are popular job titles related to Online Customer Support Representative jobs in Spring, TX? For Online Customer Support Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Online Customer Support Representative jobs in Spring, TX look for? The top searched job categories for Online Customer Support Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Online Customer Support Representative jobs? Cities near Spring, TX with the most Online Customer Support Representative job openings:
Infographic showing various Online Customer Support Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Support Rep-806190

Sterling Engineering Inc.

Houston, TX • On-site, Remote

$24/hr

Contractor

Re-posted 3 days ago


Job description

Customer Support Representative (Manufacturing)
Pasadena, TX (Onsite for Training → Remote After Training)
$24/hr | 4-Month Contract | Potential for Permanent Hire
Monday-Friday | 8:00 AM-5:00 PM

Sterling Engineering is hiring a Customer Support Representative for a global manufacturing company in the flow control industry. This is a great opportunity for someone with customer service or sales support experience in a manufacturing environment who enjoys working with customers and cross-functional teams. Successful candidates will have the opportunity to transition to a remote role after training, with potential for permanent employment.

What You'll Do
  • Serve as the primary point of contact for customers
  • Prepare quotes, proposals, and support the full bid process
  • Review customer specifications and contract requirements
  • Partner with Engineering, Manufacturing, Quality, and Sales teams
  • Track quotes, forecasts, and sales reports
  • Maintain CRM and sales records
  • Support forecasting, reporting, and continuous improvement initiatives
  • Deliver excellent customer service while managing multiple priorities

What We're Looking For
  • 0-2 years of customer service, sales support, or commercial experience in a manufacturing environment
  • Experience preparing quotes, proposals, or supporting contracts
  • Strong communication, organization, and problem-solving skills
  • Proficiency with Microsoft Office
  • Experience with ERP systems - Salesforce is a plus
  • Bachelor's degree preferred
  • Experience with pumps, rotating equipment, or industrial products is a plus

Why Join?
  • $24/hour
  • Opportunity to work remotely after training
  • Potential for permanent hire based on performance
  • Gain experience with a global manufacturing leader
  • Collaborative team environment with career growth opportunities

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status in accordance with applicable laws.