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Optum Csr Jobs in Spring, TX (NOW HIRING)

Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as ...

Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as ...

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Position Summary The Customer Service Representative will be responsible for originating payday and auto title loans, assisting customers throughout the loan process, managing repeat business, and ...

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Position Summary The Customer Service Representative will be responsible for originating payday and auto title loans, assisting customers throughout the loan process, managing repeat business, and ...

Customer Service Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

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Sunline Products is seeking a Customer Service Representative to serve as a key link between our customers, Sales, Art, and Production teams. This is a hands-on coordination role in a fast-paced ...

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Optum Csr information

See Spring, TX salary details

$8

$16

$23

How much do optum csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for optum csr in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is an Optum customer service representative?

Optum Customer Service Representatives (CSRs) are professionals who assist members, providers, and clients with questions about health care benefits, claims, eligibility, and services provided by Optum, a healthcare and technology company under UnitedHealth Group. Their responsibilities include answering incoming calls, resolving issues, providing information about healthcare plans or services, and ensuring customer satisfaction. CSRs must have strong communication skills, patience, and the ability to navigate various computer systems to help clients efficiently. They play a crucial role in supporting people through the complex healthcare system.

What are the key skills and qualifications needed to thrive as an Optum customer service representative?

To thrive as an Optum CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, often with experience in healthcare or insurance customer service. Proficiency in CRM systems, call center software, and familiarity with healthcare terminology are typically required. Empathy, patience, and active listening help build rapport and effectively resolve customer concerns. These skills are crucial for delivering excellent service, ensuring member satisfaction, and navigating complex healthcare inquiries efficiently.

What are some common challenges faced by customer service representatives at Optum, and how are they typically addressed?

Customer Service Representatives (CSRs) at Optum often encounter challenges such as managing high call volumes, handling complex healthcare queries, and navigating multiple systems to assist customers efficiently. To address these, Optum provides comprehensive training, ongoing mentorship, and access to knowledge bases for quick reference. Team collaboration and regular feedback sessions also help CSRs share best practices and resolve issues more effectively, creating a supportive work environment.

What is the difference between Optum Csr vs Optum Customer Service Representative?

AspectOptum CsrOptum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, healthcare support settings, remote optionsCall centers, healthcare support settings, remote options
Employer & Industry UsageOptum, healthcare, insuranceOptum, healthcare, insurance
Common Search & ComparisonCustomer support roles in healthcareCustomer service roles in healthcare

Both roles involve providing customer support within the healthcare industry for Optum. The main differences are often in job titles used by employers, but they typically require similar credentials and work environments. Understanding these similarities can help job seekers identify opportunities more effectively.

What cities near Spring, TX are hiring for Optum Csr jobs?

Cities near Spring, TX with the most Optum Csr job openings:

Infographic showing various Optum Csr job openings in Spring, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Service Representative (CSR)

Bocatti Experience

Houston, TX โ€ข On-site

$17 - $25/hr

Full-time

Posted 2 days ago

New


Job description

About Us

Bocatti Experience is a hospitality and events company offering curated dining experiences, catering services, and private events. We are committed to providing a professional and welcoming experience for every client and guest. We are currently seeking a dependable Customer Service Representative to support our operations in Houston, TX.


Position Overview

The Customer Service Representative serves as a primary point of contact for clients and guests. This role focuses on assisting with inquiries, reservations, event-related questions, and general customer support while ensuring a positive and professional experience.


Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist with reservations, bookings, and basic scheduling support
  • Document customer interactions and update internal records
  • Coordinate with event, kitchen, and service teams as needed
  • Support front-of-house operations during events when required
  • Follow company policies and customer service standards
Qualifications
  • Previous customer service or hospitality experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and remain organized
  • Comfortable using basic computer systems and scheduling tools
  • Ability to work evenings and weekends as required
  • Professional demeanor and problem-solving mindset
Schedule & Compensation
  • Employment Type: Full-time or part-time
  • Schedule:Typical workdays Monday-Friday
  • Standard shifts: 8 hours

Compensation:$17.00 - $25.00 per hour, depending on experience

  • Overtime opportunities during peak event periods