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Optum Csr Jobs in Spring, TX (NOW HIRING)

U.S. Legal Support

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Representative, you'll act as the primary liaison between our clients and internal teams, ensuring a smooth and positive experience for all. Location: Houston, TX - Hybrid ...

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WhiteWater Express

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are ...

Living Earth

Customer Service Representative

Conroe, TX · On-site

$15 - $16/hr

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

AlphaGraphics

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

Western Pest Services

Customer Service Representative

Houston, TX · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HomeTeam Customer Service Representative At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every ...

FastSigns

Customer Service Representative

Tomball, TX · On-site

$15.25 - $20.50/hr

  • PTO

Customer Service Representative FASTSIGNS #15902 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

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All JobsOptum Csr JobsOptum Csr Jobs in Spring, TX

Optum Csr information

See Spring, TX salary details

$8

$16

$23

How much do optum csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for optum csr in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is an Optum customer service representative?

Optum Customer Service Representatives (CSRs) are professionals who assist members, providers, and clients with questions about health care benefits, claims, eligibility, and services provided by Optum, a healthcare and technology company under UnitedHealth Group. Their responsibilities include answering incoming calls, resolving issues, providing information about healthcare plans or services, and ensuring customer satisfaction. CSRs must have strong communication skills, patience, and the ability to navigate various computer systems to help clients efficiently. They play a crucial role in supporting people through the complex healthcare system.

What are the key skills and qualifications needed to thrive as an Optum customer service representative?

To thrive as an Optum CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, often with experience in healthcare or insurance customer service. Proficiency in CRM systems, call center software, and familiarity with healthcare terminology are typically required. Empathy, patience, and active listening help build rapport and effectively resolve customer concerns. These skills are crucial for delivering excellent service, ensuring member satisfaction, and navigating complex healthcare inquiries efficiently.

What is the difference between Optum Csr vs Optum Customer Service Representative?

AspectOptum CsrOptum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, healthcare support settings, remote optionsCall centers, healthcare support settings, remote options
Employer & Industry UsageOptum, healthcare, insuranceOptum, healthcare, insurance
Common Search & ComparisonCustomer support roles in healthcareCustomer service roles in healthcare

Both roles involve providing customer support within the healthcare industry for Optum. The main differences are often in job titles used by employers, but they typically require similar credentials and work environments. Understanding these similarities can help job seekers identify opportunities more effectively.

What are some common challenges faced by customer service representatives at Optum, and how are they typically addressed?

Customer Service Representatives (CSRs) at Optum often encounter challenges such as managing high call volumes, handling complex healthcare queries, and navigating multiple systems to assist customers efficiently. To address these, Optum provides comprehensive training, ongoing mentorship, and access to knowledge bases for quick reference. Team collaboration and regular feedback sessions also help CSRs share best practices and resolve issues more effectively, creating a supportive work environment.

What are popular job titles related to Optum Csr jobs in Spring, TX?

For Optum Csr jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Optum Csr jobs in Spring, TX look for?

The top searched job categories for Optum Csr jobs in Spring, TX are:

What cities near Spring, TX are hiring for Optum Csr jobs?

Cities near Spring, TX with the most Optum Csr job openings:

Optum Csr jobs near you
Infographic showing various Optum Csr job openings in Spring, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Service Representative

Automation Personnel Services

Pasadena, TX • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative
Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service Representative for a fast-paced, growing 3PL logistics facility in Pasadena, TX. This company specializes in transportation, distribution, and logistics services, supporting a wide range of customers with efficient and reliable supply chain solutions.
Pay Rate
$19.00 to $21.00 per hour (Depends on experience)
Schedule and Hours
Monday through Friday 8:00am to 5:00pm (Must be flexible to work weekends and overtime as needed)
Customer Service Representative Duties and Responsibilities
• Prepare and maintain shipping documents, including commercial invoices and bills of lading
• Communicate daily with drivers, dispatchers, and customers to ensure timely deliveries
• Track shipments, schedule pick-ups, and coordinate drop-offs
• Handle inbound and outbound calls and emails regarding shipment status
• Operate and utilize Transportation Management Systems (TMS) and logistics software

Customer Service Representative Qualifications and Requirements
• 4 plus years of extensive experience in logistics, transportation, or customer service preferred
• Must have Proficiency with SAP Warehouse Management Systems
• Bilingual (English/Spanish) a plus
• Ability to work in a fast-paced, team-oriented environment
• Strong communication and organizational skills
Job Type
Full-time, temporary
Benefits
• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job?
CLICK the APPLY NOW button or call us at 832.572.3000 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Houston East Branch
14705 Woodforest Blvd.
Suite 106
Houston, TX 77015

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services

Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
• 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

Get that New Job Feeling! Apply Today!
Equal Opportunity Employer
APSHouston
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

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