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Optum Csr Jobs in Spring, TX (NOW HIRING)

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

SUNLINE PRODUCTS

Be Seen First

Customer Service Representative (CSR)

Katy, TX · On-site

$15 - $18/hr

Sunline Products is seeking a Customer Service Representative to serve as a key link between our customers, Sales, Art, and Production teams. This is a hands-on coordination role in a fast-paced ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Hays

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Location: Remote (EST hours) Houston, TX * 30-minute lunch break * Two 15-minute paid breaks About the job Join a leading service provider as a Remote Customer Service Representative.

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

Arrow Exterminators

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

DXP

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

DXP

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

Carlton Staffing

Customer Service Rep

Houston, TX · On-site

$20 - $25/hr

We're hiring a Bilingual Customer Service Rep for our Southeast Houston, TX client. We are looking for experienced, reliable, hard-working employees who can interview immediately. DESCRIPTION OF YOUR ...

quadra

Customer Service Representative

The Woodlands, TX · On-site

$14.25 - $19.50/hr

Customer Service Representative Location: The Woodlands, Texas (Hybrid - Flexibility Policy) Status: Full-time, Permanent (1) - This is a newly created role. Are you known for your initiative and ...

D3S Service

Customer Service Representative

Magnolia, TX · On-site

$10 - $15/hr

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

DXP

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders ...

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Showing results 21-40

All JobsOptum Csr JobsOptum Csr Jobs in Spring, TX

Optum Csr information

See Spring, TX salary details

$8

$16

$23

How much do optum csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for optum csr in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is an Optum customer service representative?

Optum Customer Service Representatives (CSRs) are professionals who assist members, providers, and clients with questions about health care benefits, claims, eligibility, and services provided by Optum, a healthcare and technology company under UnitedHealth Group. Their responsibilities include answering incoming calls, resolving issues, providing information about healthcare plans or services, and ensuring customer satisfaction. CSRs must have strong communication skills, patience, and the ability to navigate various computer systems to help clients efficiently. They play a crucial role in supporting people through the complex healthcare system.

What are the key skills and qualifications needed to thrive as an Optum customer service representative?

To thrive as an Optum CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, often with experience in healthcare or insurance customer service. Proficiency in CRM systems, call center software, and familiarity with healthcare terminology are typically required. Empathy, patience, and active listening help build rapport and effectively resolve customer concerns. These skills are crucial for delivering excellent service, ensuring member satisfaction, and navigating complex healthcare inquiries efficiently.

What are some common challenges faced by customer service representatives at Optum, and how are they typically addressed?

Customer Service Representatives (CSRs) at Optum often encounter challenges such as managing high call volumes, handling complex healthcare queries, and navigating multiple systems to assist customers efficiently. To address these, Optum provides comprehensive training, ongoing mentorship, and access to knowledge bases for quick reference. Team collaboration and regular feedback sessions also help CSRs share best practices and resolve issues more effectively, creating a supportive work environment.

What is the difference between Optum Csr vs Optum Customer Service Representative?

AspectOptum CsrOptum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, healthcare support settings, remote optionsCall centers, healthcare support settings, remote options
Employer & Industry UsageOptum, healthcare, insuranceOptum, healthcare, insurance
Common Search & ComparisonCustomer support roles in healthcareCustomer service roles in healthcare

Both roles involve providing customer support within the healthcare industry for Optum. The main differences are often in job titles used by employers, but they typically require similar credentials and work environments. Understanding these similarities can help job seekers identify opportunities more effectively.

What are popular job titles related to Optum Csr jobs in Spring, TX?

For Optum Csr jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Optum Csr jobs in Spring, TX look for?

The top searched job categories for Optum Csr jobs in Spring, TX are:

What cities near Spring, TX are hiring for Optum Csr jobs?

Cities near Spring, TX with the most Optum Csr job openings:

Optum Csr jobs near you
Infographic showing various Optum Csr job openings in Spring, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Service Representative

Sage Surfaces

Conroe, TX • On-site

$13.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you'll enjoy excellent benefits including health, dental, and vision insurance, paid time off and holidays, a retirement savings plan with company match, and opportunities for professional development. If you're ready for an office role where your contributions matter every single day, we want to hear from you.WHAT YOUR DAY IS LIKEThis is a full-time position. To best serve our customers, you'll need to be flexible and available to work standard hours, with occasional evenings and weekends as needed.As a Customer Service Representative, you will step into the role of a trusted problem-solver and guide for our customers. From answering phone calls, emails, live chats, and social media messages to resolving issues quickly and professionally, you'll be the person customers turn to for help. You'll keep records of every interaction in our CRM system, ensuring no detail is missed. Your strong knowledge of our products and services will give you the confidence to provide accurate answers, while your empathy and patience will ensure every customer feels heard and valued. Collaboration with other departments will be part of your day as you work together to meet customer needs and improve overall service. You'll also play a role in gathering feedback and continuously sharpening your skills through training and development opportunities.WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?High school diploma or equivalent1+ years of customer service or support experienceExcellent verbal and written communication skillsStrong problem-solving abilitiesProficiency with CRM software and Microsoft Office SuiteAbility to multitask and manage time effectivelyEmpathy and patience when working with customersWillingness to work flexible hours, including evenings and weekends when neededPreferred:Associate degree or higherExperience with helpdesk or customer support platformsFamiliarity with live chat and social media support channelsBilingual speaking abilitiesJoin our office team today! Apply with our quick, easy initial application.
Job Posted by ApplicantPro