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Optimum Customer Service Representative Jobs in Indiana

U-Haul

Customer Service Representative

South Bend, IN · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

dbi

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Clarksville, IN · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Richmond, IN · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Ritchie Bros.

Customer Service Representative

Indianapolis, IN · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Ritchie Bros.

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Customer Service Representative Job Number: 365920 Category: Administrative Description: Job Title: Associate Customer Service Rep I Pay Rate: $24/hr. Location: Lafayette, IN Area Code: 765 ZIP Code ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Security Finance

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll know you are a successful Customer Service Representative when you: * Provide outstanding customer service and problem resolution * Perform collection activities on delinquent accounts ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

  • Retirement

  • PTO

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Security Finance

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll know you are a successful Customer Service Representative when you: * Provide outstanding customer service and problem resolution * Perform collection activities on delinquent accounts ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

  • Retirement

  • PTO

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

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All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Indiana

Optimum Customer Service Representative information

See Indiana salary details

$8

$21

$41

How much do optimum customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for optimum customer service representative in Indiana is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

How to get hired as an Optimum Customer Service Representative?

To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's official careers page and demonstrating problem-solving abilities during interviews can improve chances of hiring. Relevant certifications or training in customer service may also be beneficial.

What is an Optimum Customer Service Representative?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Indiana?

For Optimum Customer Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Optimum Customer Service Representative jobs in Indiana look for?

The top searched job categories for Optimum Customer Service Representative jobs in Indiana are:

Optimum Customer Service Representative jobs near you

Customer Service Representative

FASTSIGNS #240301

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:

401(k)

Bonus based on performance

Competitive salary

Paid time off

FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Position Overview

We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.

A Successful FASTSIGNS Customer Service Representative Will:

Serve as the first point of contact for inbound calls, emails, and online inquiries

Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment

Collaborate with the production and installation teams to ensure client needs are met

Contribute to daily team meetings and sales strategy sessions

Build and maintain long-term relationships with B2B clients

Make outbound calls and follow up with business clients to generate opportunities and close sales

Ideal Qualifications for FASTSIGNS Customer Service Representative:

2+ years of experience in customer facing roles

Friendly, approachable personality with a professional demeanor

Strong communication skills via phone and email

Ability to stay composed and effective under pressure

Organized and detail-oriented, with the ability to manage multiple priorities

Comfortable with CRM systems, Microsoft Office, and email platforms

High school diploma or equivalent

Great listening and organization skills

Ability to sit for long periods (4 hours or more)

Ability to view a computer screen for long periods (4 hours or more)

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Apply