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Ops Services Jobs (NOW HIRING)

Director, Ops Services Reports to: VP, Ops Services About the Role Sweetgreen is building the future of fast-casual dining - and our people are the most important ingredient. The Director, Ops ...

Director, Ops Services

Los Angeles, CA · On-site

$140K - $185K/yr

Director, Ops Services Reports to: VP, Ops Services About the Role Sweetgreen is building the future of fast-casual dining - and our people are the most important ingredient. The Director, Ops ...

The Director, Operations Services, is responsible for facilitating the achievement of ... Trad Ops, Supply Chain, and IT, to ensure consistent execution of brand standards and drive ...

The Manager, Strategic Operations Services is a critical driver of operational excellence and systemwide performance. This role safeguards revenue and strengthens brand consistency by serving as the ...

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Ops Services information

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$5

$19

$33

How much do ops services jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for ops services in the United States is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Services professional, and why are they important?

To excel in Operations Services, you need strong organizational skills, analytical abilities, and a solid understanding of process management, often supported by a relevant degree or experience in operations or business administration. Familiarity with ERP systems, workflow management tools, and data analysis software is typically required. Attention to detail, problem-solving, and effective communication are vital soft skills for optimizing processes and collaborating across teams. These competencies ensure efficient operations, minimize errors, and support organizational goals in a dynamic business environment.

What job makes $10,000 a month without a degree?

In operations services, high-paying roles such as supply chain managers, logistics coordinators, or certain technical specialists can earn $10,000 or more monthly without a formal degree, often requiring extensive experience, certifications, or specialized skills. These roles typically involve managing complex processes, using industry-specific tools, and demonstrating strong problem-solving abilities.

What does OPS mean for jobs?

In a job context, OPS typically stands for Operations Services or Operations Support, referring to roles that involve managing daily business functions, logistics, or technical support. These positions often require skills in coordination, problem-solving, and familiarity with operational tools or systems.

What are Ops Services?

Ops Services, short for Operations Services, refer to the teams and processes responsible for ensuring the smooth and efficient functioning of an organization's day-to-day business operations. This can include tasks such as managing workflows, overseeing logistics, monitoring systems, coordinating between departments, and implementing operational policies. Ops Services professionals work to identify inefficiencies, resolve operational issues, and support the overall productivity of the company. Their work is crucial for maintaining consistent service delivery and achieving business goals.

What is the difference between Ops Services vs Network Operations?

AspectOps ServicesNetwork Operations
Required CredentialsCertifications like CompTIA Network+, Cisco CCNACertifications like CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, service providersData centers, IT departments, service providers
Employer & Industry UsageManaged service providers, enterprise IT teamsTelecom companies, ISPs, large enterprises
Common Search & ComparisonYesYes

Ops Services and Network Operations often share similar credentials and work environments, focusing on maintaining and supporting IT infrastructure. However, Ops Services typically encompass a broader range of operational support, including service management and client interactions, while Network Operations mainly concentrate on network monitoring, troubleshooting, and infrastructure management.

What are the typical challenges faced by professionals in Ops Services, and how can they effectively manage them?

Professionals in Ops Services often encounter challenges such as balancing multiple high-priority tasks, adapting to rapidly changing operational needs, and ensuring seamless communication across departments. Effective time management, strong organizational skills, and a proactive approach to problem-solving are essential for success. Additionally, maintaining open lines of communication and leveraging automation or process improvements can help manage workload and enhance efficiency within the team.

Is OPS a good job?

Operations Services (OPS) roles typically involve managing business processes, logistics, or technical support, and can offer stable employment with opportunities for advancement. The job often requires strong organizational skills, problem-solving abilities, and familiarity with relevant tools or systems. Overall, whether it is a good job depends on individual interests and career goals, but it can provide steady work and skill development in various industries.

What does an OPS person do?

An OPS (Operations) person is responsible for managing and supporting daily business functions, ensuring processes run smoothly and efficiently. They often handle tasks such as coordinating workflows, troubleshooting issues, and implementing operational improvements, frequently using tools like spreadsheets or management software. Strong organizational skills and attention to detail are essential in this role.
Infographic showing various Ops Services job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,892 per year, or $19.7 per hour.
Director, Ops Services

Director, Ops Services

sweetgreen

Los Angeles, CA

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Sweetgreen rating

6.4

Company rating: 6.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

11th of 104 rated fast food restaurants


Job description

Director, Ops Services
Reports to: VP, Ops Services


About the Role

Sweetgreen is building the future of fast-casual dining - and our people are the most important ingredient. The Director, Ops Services will guide New Restaurant Openings, Training Rollouts, Learning & Development, and oversee our Infinite Kitchen experience. This role operates in a fast-paced environment and requires considerable training and operations experience.


What You'll Do

  • Guide cross-functional and operations readiness for New Restaurant Openings and Remodels to ensure great guest and team member experiences; enable use of new technology and processes to drive stronger openings and team member engagement

  • Plan and lead training cascade for new restaurant initiatives

  • Ensure service standards and operational enhancements are successfully trained and executed in our restaurants

  • Gather feedback from restaurant teams, field leaders, guests, and support center to enhance training and execution

  • Partner with the People Team to evaluate and optimize training programs, materials, facilitation guides, and communication strategies

  • Plan Infinite Kitchen technology roadmap and enable operational and financial excellence at Infinite Kitchen locations by supporting day-to-day Infinite Kitchen operations


What You'll Bring

  • Bachelor's in Business, Hospitality, Operations, Culinary Management, or related field.

  • 10+ years of experience in restaurant training and/or operations

  • Fast-casual or high-growth food & beverage experience is preferred.

  • Genuine love of hospitality and training - exceptional operator, communicator, teacher, and learner

  • Proven strength at developing innovative and engaging training programs

  • Experience managing rollout of complex, cross-functional initiatives by partnering with People, Marketing, Culinary, and Technology teams and translating to field leaders and restaurants

  • Operates comfortably across field leaders, restaurant teams, cross-functional support teams, and executive leaders


Nice to Have

  • Experience building a training function for a multi-unit restaurant, hospitality, or retail brand

  • Leveraging AI to assist in training content creation and rollout

  • New store openings experience as a trainer

  • Experience as an instructional designer or leading instructional designers


What you'll get:
  • Highly competitive pay + bonus plan
  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance
  • Flexible PTO plan
  • 401k program
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together


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