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Operations Support Manager Jobs in Acworth, GA (NOW HIRING)

4pconsultinginc

IT Operations Support 3

Atlanta, GA · On-site

Position: IT Operations Support 3 Client: Southern Company Services Duration: 3 Years Locations ... Incident Management * Batch Processing * Disaster Recovery * Root Cause Analysis * System ...

DHL eCommerce

Operations Manager

Mableton, GA · On-site

Support and coordinate region transportation operations. * Coordinate and ensure all safety and ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

DHL eCommerce

Operations Manager

Mableton, GA · On-site

Support and coordinate region transportation operations. * Coordinate and ensure all safety and ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

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All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Acworth, GA

Operations Support Manager information

See Acworth, GA salary details

$25K

$65.3K

$106.2K

How much do operations support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations support manager in Acworth, GA is $65,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $81,700.00 per year, depending on experience, location, and employer.

What is an operations support manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs

What cities near Acworth, GA are hiring for Operations Support Manager jobs?

Cities near Acworth, GA with the most Operations Support Manager job openings:

Infographic showing various Operations Support Manager job openings in Acworth, GA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 30% Part Time, 3% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,330 per year, or $31.4 per hour.

IT Operations Support 3

4pconsultinginc

Atlanta, GA • On-site

Contractor

Re-posted 10 days ago

Job description

Position: IT Operations Support 3

Client: Southern Company Services

Duration: 3 Years
 

Locations (Hybrid):

  • Atlanta, GA (Preferred)
  • Naperville, IL
  • Birmingham, AL

Work Schedule

  • Hybrid work environment
  • 24x7x365 Infrastructure Operations Center
  • Fixed, non-rotating schedule
  • Occasional overtime, on-call, and extended hours as needed

Job Summary

Southern Company Services is seeking an Infrastructure Operations Center (IOC) Analyst to provide 24x7 monitoring and first-level support for enterprise computing systems, mainframe environments, and production applications. The successful candidate will monitor critical infrastructure, perform incident diagnosis and resolution, support disaster recovery processes, and work closely with internal teams and external vendors to maintain system availability and operational excellence.

This is a hybrid position. Candidates must reside within 50 miles of one of the listed office locations.

Key Responsibilities

  • Monitor enterprise computing systems, mainframe environments, and production applications.
  • Perform first-level troubleshooting and incident resolution for Windows, Linux/UNIX, and IBM Mainframe environments.
  • Monitor and support batch processing using Jobtrac, AutoSys, and Control-M.
  • Respond to application failures (abends) and restore production services.
  • Monitor backup and disaster recovery processes for critical business applications.
  • Analyze system alerts, document incidents, and maintain detailed operational records.
  • Coordinate issue resolution with infrastructure teams, vendors, and service providers.
  • Support continuous process improvement and operational documentation.
  • Participate in a 24x7 operations environment, including on-call and occasional extended hours.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field or 5+ years of relevant infrastructure operations experience.
  • Experience supporting enterprise computing systems and/or IBM Mainframe environments.
  • Strong troubleshooting and analytical skills.
  • Experience with Windows, UNIX/Linux, and enterprise infrastructure monitoring.
  • Ability to work in a fast-paced 24x7 operations environment.

Preferred Technical Skills

  • Oracle Unified Assurance (OUA)
  • IBM Mainframe (z/OS, MVS, CICS, IDMS, DB2, TSO, ISPF, JES2, JCL, MQ Series, OPS/MVS)
  • Windows Servers (Physical, Virtual, Clustered)
  • UNIX/Linux Servers
  • Microsoft Exchange
  • SQL Server & Oracle Databases
  • IIS & Distributed File System (DFS)
  • Production Application Support
  • Jobtrac
  • CA AutoSys
  • BMC Control-M
  • Connect
  • vDirect

Desired Skills

  • Infrastructure Monitoring
  • Production Support
  • Mainframe Operations
  • Incident Management
  • Batch Processing
  • Disaster Recovery
  • Root Cause Analysis
  • System Administration
  • Problem Solving
  • Team Collaboration
  • Technical Documentation
  • Customer Support