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Operations Support Manager Jobs in Acworth, GA (NOW HIRING)

Alphabe Insight Inc

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Lead and manage the day-to-day operations of the customer support team * Monitor performance metrics and implement improvements to ensure high-quality service * Develop and maintain customer service ...

RaceTrac

IT Support Manager

Atlanta, GA

This role leads incident response, operational support, and continuous service improvement ... Manage offshore support team, service availability, and operational processes for the team while ...

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All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Acworth, GA

Operations Support Manager information

See Acworth, GA salary details

$25K

$65.3K

$106.2K

How much do operations support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations support manager in Acworth, GA is $65,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $81,700.00 per year, depending on experience, location, and employer.

What is an operations support manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs

What cities near Acworth, GA are hiring for Operations Support Manager jobs?

Cities near Acworth, GA with the most Operations Support Manager job openings:

Infographic showing various Operations Support Manager job openings in Acworth, GA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 30% Part Time, 3% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,330 per year, or $31.4 per hour.

Customer Support Manager

Limitless East Marketing

Atlanta, GA • On-site

$60K - $65K/yr

Full-time

Medical, PTO

Re-posted 23 days ago

Job description

Company Description

About Us
At Polous, we are committed to redefining marketing strategies through innovation, precision, and data-driven solutions. Located in the heart of Atlanta, GA, we specialize in helping businesses grow their presence and impact through tailored marketing campaigns and strategic outreach. Our team values creativity, accountability, and long-term success, making us a trusted partner across diverse industries. Join Polous and become part of a forward-thinking team shaping the future of marketing.

Job Description

Job Description

Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement service strategies, and ensure that customers receive timely, effective, and respectful assistance. This is an excellent opportunity to play a pivotal role in shaping the voice and performance of a growing company dedicated to service excellence.

Responsibilities

  • Lead and manage the day-to-day operations of the customer support team

  • Monitor performance metrics and implement improvements to ensure high-quality service

  • Develop and maintain customer service policies and procedures

  • Train, coach, and support team members for continuous growth

  • Handle escalated customer inquiries and resolve issues professionally

  • Collaborate with other departments to streamline processes and enhance customer satisfaction

  • Analyze trends and prepare reports to inform business decisions

Qualifications

Qualifications

  • Proven experience as a Customer Support Manager or in a similar leadership role

  • Excellent communication and interpersonal skills

  • Strong organizational and problem-solving abilities

  • Experience with CRM systems and support tools

  • Ability to lead by example in a fast-paced environment

  • Bachelor's degree in Business, Communications, or related field (preferred)

Additional Information

Benefits

  • Competitive salary ($60,000-$65,000 annually)

  • Opportunities for professional growth and career advancement

  • Collaborative and supportive work environment

  • Skills development and leadership training

  • Paid time off and company-recognized holidays

  • Health and wellness program participation

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