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Operations Support Manager Jobs in Wisconsin (NOW HIRING)

Everlight Solar

Junior Operations Support

Madison, WI

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

Everlight Solar

Junior Operations Support

Madison, WI · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

Everlight Solar

Junior Operations Support

Madison, WI · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

Everlight Solar

Junior Operations Support

Madison, WI · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

FXI

EHS & Operations Support Coordinator

Portage, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

EHS & Operations Support Coordinator Location: Portage, WI Job Type ... Onsite Reporting to: Plant Manager Director Reports: N/A Company Overview: FXI is a leading ...

Qualysoft

$54K - $72K/yr

Experience with e-commerce platforms, content management systems or product information management systems * Good understanding of operational e-commerce processes * Experience in supporting ...

Busey

IT Retail Service Support Manager

Tomahawk, WI · On-site

$63K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Also responsible for the training and ongoing support to Retail Staff associated with this ... Understanding of the operation of Retail Banking Equipment * Understanding of Jack Henry software ...

SHI GmbH

Support Operations Specialist - Global Sales

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

This position will focus on CRM-based activities, data management, enhancement of CRM processes ... of Operations within the Global Sales Support department. This position is required to report to ...

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All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Wisconsin

Operations Support Manager information

See Wisconsin salary details

$28.3K

$73.9K

$120.1K

How much do operations support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for operations support manager in Wisconsin is $73,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,400.00 per year, depending on experience, location, and employer.

What is an operations support manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What are the most commonly searched types of Operations Support jobs in Wisconsin? The most popular types of Operations Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Operations Support Manager jobs? Cities in Wisconsin with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,871 per year, or $35.5 per hour.

Enterprise Application Delivery and Support Manager

Nicolet National Bank

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Nicolet National Bank rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

66th of 171 rated banks

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Enterprise Application Delivery amp; Support Manager leads the delivery, lifecycle management, support, and continuous improvement of Nicolet's enterprise application portfolio. Serving as a hands-on player-coach, this role provides leadership across application delivery, platform administration, operational support, and vendor-managed services.
The manager is accountable for application health, reliability, supportability, security, and modernization, ensuring enterprise applications align with business objectives, technology standards, and regulatory requirements. Working closely with product owners, architecture, infrastructure, cybersecurity, development teams, and business partners, this role drives application lifecycle management, delivery governance, operational excellence, and service performance while developing a high-performing support and administration team.
As an Enterprise Application Delivery and Support Manager, you will:
Application Delivery amp; Lifecycle Management
  • Lead the end-to-end lifecycle of enterprise applications, including implementation, enhancement, support, modernization, and retirement.
  • Partner with business and technical stakeholders to establish application roadmaps, delivery priorities, and investment plans.
  • Lead delivery planning, backlog management, release coordination, and major technology initiatives.
  • Balance enhancement requests, operational support, technical debt remediation, compliance requirements, and strategic initiatives.
  • Drive modernization, automation, optimization, and continuous improvement efforts.
  • Ensure appropriate application ownership, documentation, operational readiness, and support transitions.
  • Contribute directly to complex initiatives, issue resolution, vendor engagements, and cross-functional technology projects.
Application Support amp; Service Governance
  • Lead teams responsible for application administration, Tier 2 support, vendor coordination, and operational support activities.
  • Establish support governance, operational standards, escalation procedures, and service expectations across the application portfolio.
  • Monitor application availability, service performance, support trends, and operational health metrics.
  • Drive incident, problem, change, and release management practices in partnership with service management teams.
  • Facilitate root cause analysis efforts and ensure corrective actions are implemented and tracked to completion.
  • Continually improve support processes, knowledge management, automation opportunities, and user experience.
  • Ensure application support models remain scalable, sustainable, and aligned with business needs.
Platform amp; Vendor Management
  • Ensure applications align with enterprise architecture standards, security requirements, and technology strategy.
  • Drive governance for platform configurations, integrations, upgrades, and releases.
  • Manage relationships with vendors, implementation partners, and managed service providers.
  • Oversee vendor performance, licensing, renewals, contracts, and support agreements.
  • Evaluate platform capabilities, vendor roadmaps, and optimization opportunities.
  • Support budgeting, forecasting, portfolio rationalization, and technology investment decisions.
Risk, Security amp; Compliance
  • Ensure applications operate in accordance with security standards, regulatory requirements, and internal policies.
  • Partner with cybersecurity, risk, compliance, and audit teams to address findings and mitigate risk.
  • Maintain required documentation, operational procedures, and disaster recovery capabilities.
  • Support audits, examinations, risk assessments, and remediation activities.
  • Monitor and coordinate resolution of vulnerabilities, technology risks, and compliance issues.
Team Leadership amp; Coaching
  • Serve as a player-coach for application administrators, analysts, support professionals, and technical specialists.
  • Provide leadership, mentoring, and professional development while remaining actively engaged in delivery and operational activities.
  • Develop team capabilities in application management, service management, troubleshooting, and vendor management.
  • Foster a culture of accountability, ownership, collaboration, customer service, and continuous improvement.
  • Establish clear roles, responsibilities, performance expectations, and operational standards.
  • Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.
Supervisory Responsibilities:
  • Directly supervise the Application Support, and System Administrator Teams in accordance with Nicolet’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, mentoring and development planning; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
Required Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, Management Information Systems, or related field.
  • 8+ years of progressive technology leadership experience with responsibility for enterprise applications, business systems, cloud networking, or application support functions.
  • 5+ years of people leadership experience managing technical teams, or application support organizations.
  • Experience leading enterprise application portfolios, SaaS platforms, and third-party vendor relationships.
  • Experience implementing Agile, Kanban, Scrum, or hybrid work management frameworks.
  • Strong understanding of application lifecycle management, service management, and operational support practices.
  • Experience managing budgets, technology investments, and vendor contracts.
  • Excellent communication, stakeholder management, and executive presentation skills.
  • Must be able to work fully in-office
Preferred Qualifications
  • Experience within financial services, banking, credit unions, insurance, or other highly regulated industries.
  • Knowledge of core banking platforms, enterprise content management platforms, workflow automation, cloud infrastructure, CRM platforms, data platforms, and enterprise integration technologies. e.g. Fiserv, Salesforce, ServiceNow, Microsoft, and Snowflake.
  • Experience with ITIL, Agile, Lean, or related service management and delivery methodologies.
  • Familiarity with cloud-based application platforms, cybersecurity practices, and regulatory requirements relevant to financial institutions.
  • Professional certifications such as Certified Scrum Master (CSM), SAFe Agilist, PMP, ITIL, or related credentials
Benefits:
  • Medical, Dental, Vision, amp; Life Insurance
  • 401(k) with a company match
  • PTO amp; 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled

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