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Operations Support Manager Jobs in Wisconsin (NOW HIRING)

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

Operations and Performance Management * Oversee daily Client Support operations, ensuring efficient workflow and appropriate staffing. * Manage scheduling and real-time service levels to meet call ...

Everlight Solar

Junior Operations Support

Madison, WI · On-site

$40K - $45K/yr

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

Everlight Solar

Junior Operations Support

Madison, WI · On-site

$40K - $45K/yr

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

Everlight Solar

Junior Operations Support

Madison, WI · On-site

Administrative tasks including emails and calendar management Requirements: * Valid drivers license, clean driving record and access to a reliable vehicle * Must be 21+ years old * No experience ...

outpost

Cafe' Support Manager

Wauwatosa, WI

Department Operations * Ensure staff are available to meet customers' requests and needs. * Ensure ... Support the Café' Manager in meeting the established goals for margin, labor costs, sales and ...

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Operations Support Manager information

See Wisconsin salary details

$28.3K

$73.9K

$120.1K

How much do operations support manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operations support manager in Wisconsin is $73,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,400.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What cities in Wisconsin are hiring for Operations Support Manager jobs? Cities in Wisconsin with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Wisconsin as of May 2026, with employment types broken down into 66% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $73,871 per year, or $35.5 per hour.

Security Operations Support Specialist

Directsupply

Milwaukee, WI

$50K - $68K/yr

Full-time

Posted 9 days ago

Job description

Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Security Operations Support Specialist position, you'll serve as the central point of coordination for dispatch, monitoring, documentation, and compliance support within the Safety and Security function. You'll ensure consistent incident handling, reliable communications, and disciplined execution of life safety and regulatory activities. By absorbing structured operational and administrative responsibilities, you'll enable field-based Security Officers and leaders to remain focused on response and patrol, while directly supporting the maturity and readiness of the security program.

Skills Needed:

  • Demonstrates Composure - Manages stress and pressure gracefully, maintaining professional maturity at all times. Stays calm in the face of resistance or surprises, practicing self-control to ensure a professional response.

  • Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action.

  • Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.

  • Optimizes Work Processes - Streamlines workflows by harnessing data, AI, and technology. Identifies opportunities for efficiency and incorporates new processes and technology. Defines new success measures.

  • Excellent situational awareness and ability to prioritize effectively in dynamic environments.

  • Proficient with security platforms and systems, including video monitoring, access control, and dispatch tools.

What You'll Do and Impact:

  • Serve as a primary security dispatch and operations desk resource during assigned hours.

  • Receive, triage, and document security-related calls, alarms, alerts, and tickets.

  • Dispatch Security Officers and coordinate responses using established procedures.

  • Monitor systems such as video management, access control, and alarms.

  • Maintain incident logs and support after-action reporting and documentation.

  • Coordinate OSHA, ANSI, and life safety compliance activities, including inspections, drills, and tracking.

  • Assist with audit preparation and emergency preparedness initiatives.

  • Provide administrative support to the Manager, Safety and Security, including reporting, SOP updates, and training coordination.

  • Support daily operations within platforms like Zendesk, Milestone VMS, OnSolve, and access control systems.

Experience:

  • 2+ years of experience in security dispatch, operations, emergency coordination, or a similar support function.

  • Demonstrated ability to perform in high-pressure or time-sensitive situations.

  • Experience with dispatching platforms, access control systems, or incident tracking software.

  • Strong communication and administrative skills.

  • Ability to maintain confidentiality and sound judgment in sensitive situations.

Additional Items of Interest:

  • Experience supporting OSHA or life safety compliance programs is preferred.

  • Familiarity with Milestone, Zendesk, or access control systems is a plus.

  • Emergency management or safety-related certifications a bonus.

Job to be performed in the location listed. Generous benefit package available.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

2013 to 2026 Direct Supply, Inc. All rights reserved.

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