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Operations Specialist Manager Jobs in Indiana (NOW HIRING)

Wabash

Operations Specialist

Gary, IN · On-site

As a Specialist, Operations I, you will work on a variety of clerical tasks to ensure the team can ... Manage customer centric communications while coordinate customer equipment and Wabash supply chain ...

Walker Transport

Operations Specialist

Gary, IN

As a Specialist, Operations I, you will work on a variety of clerical tasks to ensure the team can ... Manage customer centric communications while coordinate customer equipment and Wabash supply chain ...

NiSource Inc.

AMI Operations Specialist Sr

Merrillville, IN · On-site

$113K - $170K/yr

AMI Operations Specialist 2, 3, and Senior Location: Merrillville, IN Hybrid Schedule: Onsite ... Partner with field operations, customer service, billing, outage management, and other stakeholders ...

NiSource

AMI Operations Specialist Sr

Merrillville, IN · Hybrid

$113K - $170K/yr

AMI Operations Specialist 2, 3, and Senior Location: Merrillville, IN Hybrid Schedule: Onsite ... Partner with field operations, customer service, billing, outage management, and other stakeholders ...

New

Gardant

Operations Specialist

Indianapolis, IN · On-site

$95K - $98K/yr

Participates in department manager interviews and the hiring process * Monitors Community's Quality Improvement and safety programs * Evaluates overall operations including, but not limited to ...

Gardant

Operations Specialist

Indianapolis, IN · On-site

Participates in department manager interviews and the hiring process * Monitors Community's Quality Improvement and safety programs * Evaluates overall operations including, but not limited to ...

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Operations Specialist Manager information

What are the key skills and qualifications needed to thrive as an operations specialist manager?

To thrive as an Operations Specialist Manager, you need strong analytical abilities, process optimization skills, and experience in operations management, often backed by a relevant degree or professional certification. Familiarity with enterprise resource planning (ERP) systems, project management tools, and data analysis software is typically required. Leadership, problem-solving, and effective communication are crucial soft skills that enable you to coordinate teams and drive operational improvements. These skills ensure efficient workflow, cost control, and the achievement of organizational objectives.

How does an operations specialist manager typically collaborate with other departments to optimize workflow?

An Operations Specialist Manager regularly partners with departments such as finance, logistics, human resources, and customer service to streamline processes and resolve issues efficiently. This collaboration often involves cross-functional meetings to identify bottlenecks, share performance metrics, and implement process improvements. Building strong relationships with department leads is essential for ensuring that operational strategies align with company goals and customer expectations. By fostering open communication and teamwork, Operations Specialist Managers help drive continuous improvements and maintain smooth daily operations.

What is the difference between Operations Specialist Manager vs Operations Coordinator?

AspectOperations Specialist ManagerOperations Coordinator
Required CredentialsBachelor's degree, experience in operations management, certifications like PMP or Six SigmaBachelor's degree, experience in operations or administrative support
Work EnvironmentOversees teams, manages projects, strategic planningSupports daily operations, coordinates tasks, assists managers
Employer & Industry UsageCommon in manufacturing, logistics, corporate settingsUsed across various industries including retail, healthcare, and services
Search & Comparison IntentPeople looking for managerial roles in operationsIndividuals seeking support or entry-level operational roles

The Operations Specialist Manager typically oversees teams and manages strategic projects, requiring leadership experience and certifications. In contrast, the Operations Coordinator focuses on supporting daily operations and task coordination. Both roles are vital in operational workflows but differ in responsibility level and scope.

What is an operations specialist manager?

Operations Specialist Managers are professionals responsible for overseeing and optimizing the daily operations within an organization. They manage teams, coordinate workflows, and develop strategies to improve efficiency and productivity. Their role often involves analyzing processes, implementing best practices, and ensuring compliance with company policies. Operations Specialist Managers also collaborate with other departments to support organizational goals and resolve operational issues as they arise.
What are the most commonly searched types of Operations Specialist jobs in Indiana? The most popular types of Operations Specialist jobs in Indiana are:
What cities in Indiana are hiring for Operations Specialist Manager jobs? Cities in Indiana with the most Operations Specialist Manager job openings:
Operations Specialist Manager jobs near you
Infographic showing various Operations Specialist Manager job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

AMI Operations Specialist Sr

NiSource, Inc.

Merrillville, IN • On-site

$113K - $170K/yr

Full-time

Posted 4 days ago

NiSource rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

29th of 53 rated energy and utility

Job description

Job Title(s): AMI Operations Specialist 2, 3, and Senior
Location: Merrillville, IN
Hybrid Schedule: Onsite Tuesday - Thursday
Job Summary
NiSource is seeking an AMI Operations Specialist to support the performance, reliability, and optimization of Advanced Metering Infrastructure (AMI) systems. This role is responsible for monitoring AMI network and meter performance, analyzing system data, resolving operational issues, supporting system enhancements, and collaborating with cross-functional teams to ensure accurate and reliable meter communications and customer operations.
**This position may be filled at the Specialist II, Specialist III, or Senior Specialist level based on the selected candidate's experience and qualifications.
Key Responsibilities
  • Monitor and analyze AMI system performance, network communications, meter read delivery, and key performance indicators (KPIs).

  • Investigate and resolve AMI alerts, alarms, no-read conditions, data exceptions, and communication issues.

  • Support software, firmware, and system upgrades, including testing and validation activities.

  • Partner with field operations, customer service, billing, outage management, and other stakeholders to identify and resolve operational issues.

  • Monitor and analyze system reports, device performance, GIS data, and equipment trends to improve operational effectiveness

  • Utilize reporting and analytics tools to identify trends and recommend process improvements.

  • Coordinate issue escalation and support the resolution of meter, network, and communication-related concerns.

Minimum Qualifications
AMI Operations Specialist 2:
  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 2+ years of experience in utility operations, customer operations, information technology, metering, or a related field.

  • Strong analytical, problem-solving, communication, and organizational skills.
  • Salary range: $82,200.00 - 123,200.00 USD Annual

AMI Operations Specialist 3:
  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 4+ years of experience in utility operations, customer operations, information technology, metering, or a related field.

  • Demonstrated ability to troubleshoot complex operational issues and provide technical guidance.
  • Salary range: $96,600.00 - 144,900.00 USD Annual

AMI Operations Specialist Senior:
  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 7+ years of experience in utility operations, customer operations, information technology, metering, or a related field.

  • Recognized technical expertise in AMI operations and the ability to lead complex initiatives and cross-functional problem solving.
  • Salary range: $113,500.00 - 170,300.00 USD Annual

Preferred Qualifications
  • Experience with Advanced Metering Infrastructure (AMI) systems.

  • Experience with utility meter-to-cash processes and customer operations.

  • Knowledge of RF, cellular, fiber, or other communications network technologies.

  • Experience with data analytics and reporting tools such as Power BI, Tableau, SQL, or similar platforms.

  • Experience working with utility customer information systems (CIS).

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.
Work Authorization
Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.
Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.
We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.
Veteran Hiring & Inclusion
NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may also be considered for other roles that match your skills and experience.
ADA Accommodations
If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.
E-Verify
NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.
  • E-Verify Poster (English and Spanish)
  • Right to Work Poster (English and Spanish)

Salary Range*:
$113,500.00 - $170,300.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-08-07
Posting End Date (if applicable):
2026-08-22Please note that the job posting will close on the day before the posting end date.

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