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Operations Services Manager Jobs (NOW HIRING)

Burlington

Operations Service Manager

Pharr, TX · On-site

$20.90 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Z&A Management

Guest Services Manager

Folsom, CA · On-site

$22 - $25/hr

The Guest Services Manager is responsible for overseeing the guest services team while driving ... Operational Oversight: * Monitor daily operations to ensure that guest services are provided ...

Denver Int'l. Airport

$27.89 - $34/hr

Maintain and manages metric reports, narratives, information databases, and required contract ... service contracts in a fast-paced operational environment. * 1 year of experience working with ...

365 Health Services

Client Services Manager

Bensalem, PA · On-site

$48K - $60K/yr

The Client Services Manager position is ideal for any competitive individual who is looking to ... operations of the branch office Adheres to and promotes company policies and procedures Builds and ...

Golden Care

Client Services Manager

La Mesa, CA

Summary The Client Services Manager is responsible for overseeing client relationships and ensuring ... Collaborate with leadership, marketing, and operations teams to support growth initiatives. * Track ...

Denver

$27.89 - $34/hr

Maintain and manages metric reports, narratives, information databases, and required contract ... service contracts in a fast-paced operational environment. * 1 year of experience working with ...

Aramark

Patient Services Manager

Philadelphia, PA

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

nLeague

Administrative Services Manager

Nashville, TN · On-site

Administrative Services Manager Location: 710 James Robertson Parkway 6th Floor Andrew Johnson ... This role will assist with administrative and business operations, contract development and ...

Aramark

Office Services Manager

Hartford, CT · On-site

$70K - $80K/yr

The Office Services Manager is responsible for overseeing day‑to‑day office operations, leading the administrative support team, and ensuring a high level of customer service across the ...

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Operations Services Manager information

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$31K

$63.5K

$118.5K

How much do operations services manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for operations services manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operations Services Managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What are the key skills and qualifications needed to thrive as an Operations Services Manager, and why are they important?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What does an Operations Services Manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.
What cities are hiring for Operations Services Manager jobs? Cities with the most Operations Services Manager job openings:
What are the most commonly searched types of Operations Services jobs? The most popular types of Operations Services jobs are:
What states have the most Operations Services Manager jobs? States with the most job openings for Operations Services Manager jobs include:
Operations Services Manager jobs near you
Operations Service Manager

Operations Service Manager

Burlington

Pharr, TX • On-site

$20.90 - $29.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 hours ago

Key responsibilities

  • Lead the Customer Service and Cashier teams, ensuring compliance with company policies and standards.

  • Manage the execution of store operations and receiving standard operating procedures, including inventory accuracy and receiving processes.

  • Provide coaching, training, and development to Cashiers, Customer Service Supervisors, Receiving team members, and Receiving Supervisors.

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 919 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the LifeLead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers. Manage the overall execution of operations and receiving SOPS. Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store. Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. Assist in the management of other store operations areas as needed. Communicate effectively with the District and Regional Management teams.You'll Come With3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required. Ability to lift and move boxes weighing up to 40 lbs. Experience utilizing scheduling and reporting computer software Travel may be required from time to time.Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $20.90 - $29.45

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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