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Operations Services Manager Jobs (NOW HIRING)

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA

$70K - $85K/yr

Job Summary Customer Service Manager serves as the single point of contact of accountability for site operations across two client locations, leading a team of approximately 10 associates delivering ...

Turning Stone Enterprises

Services Manager

Oneida, NY · On-site

$50K - $60K/yr

Turning Stone Enterprises is searching for their next Services Manager! This role requires a ... operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received ...

Burlington

Operations Service Manager

Sheffield, MA · On-site

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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How much do operations services manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for operations services manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

How much should an operations services manager be paid?

The salary for an operations services manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can also influence compensation levels.

What are some common challenges faced by operations services managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What are the key skills and qualifications needed to thrive as an operations services manager?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What does an operations services manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

What cities are hiring for Operations Services Manager jobs?

Cities with the most Operations Services Manager job openings:

What are the most commonly searched types of Operations Services jobs?

The most popular types of Operations Services jobs are:

What states have the most Operations Services Manager jobs?

States with the most job openings for Operations Services Manager jobs include:

Operations Services Manager jobs near you
Infographic showing various Operations Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Operations Services Supervisor (Teller Manager)

First Citizens Bank

Belleair Bluffs, FL • On-site

$18.50 - $25/hr

Full-time

Posted 11 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

As an Operations Services Supervisor (Teller Manager) at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. This position processes teller transactions and other customer service requests, and facilitates customer awareness and education of bank capabilities, tools and resources. It is responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.

A successful candidate will demonstrate:

  • Management Skills: Capable of managing and developing members on a team to ensure operational soundness
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Influence: Capable of building rapport with different personalities to drive positive results
  • Sales Skills: Ability to support team with client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences

Responsibilities
  • Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team.
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications
  • Basic Qualifications:
    • Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR
    • High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management
  • Additional Skills and Experiences:
    • 1+ years of recent experience in Retail Bank Management and Operations
    • 1+ years of recent experience in high volume cash-handling ($USD)
    • Prior leadership or supervisory experience
    • Ability to set and meet sales goals
    • Financial literacy
    • Knowledge of retail banking products and services 


Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Qualifications:
  • Basic Qualifications:
    • Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR
    • High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management
  • Additional Skills and Experiences:
    • 1+ years of recent experience in Retail Bank Management and Operations
    • 1+ years of recent experience in high volume cash-handling ($USD)
    • Prior leadership or supervisory experience
    • Ability to set and meet sales goals
    • Financial literacy
    • Knowledge of retail banking products and services 


Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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