Operations Research Analyst Jobs in Wisconsin (NOW HIRING)

We operate in a fast-paced environment where hiring needs evolve quickly. This position is not currently open, but we encourage talented candidates interested in this role to connect with us

This is an entry-level, full-time, hybrid position based in our Milwaukee office

We cannot provide Work Visa support for this role at this time.
ABOUT US

Expert Institute is the nation's leading expert consulting and insights platform, helping client law firms win more cases and increase their client outcomes. Established in 2010, Expert Institute has grown significantly to support over 5,000 of the best law firms nationwide, across all areas of practice.

We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence - all delivered through our SaaS platform, Expert iQ, leveraging proprietary data and analytics, to give our client law firms a winning edge for everyone they represent
At Expert Institute, at our core, we provide exceptional tools and resources for trial attorneys. Trial attorneys who want the best outcome for their clients. Trial work is demanding and intense and so is the work we do every day at Expert Institute. We believe a winning spirit requires a relentless commitment to high performance and that we win as a team. And everyone on the team will do their best every day to make sure we win together.
That's a winning mindset. If you have it, we'd love to hear from you.

Are you passionate about research, communication, and the legal industry? Do you thrive in a fast-paced, client-focused environment? Join our team as a Research Analyst, where you'll play a critical role in identifying, evaluating, and connecting expert witnesses with attorneys handling high-stakes litigation.

This is a unique but demanding opportunity for individuals looking to build a career in client consulting, legal research, or professional services. Research Analysts serve as the backbone of our Expert Search service, sourcing, screening, and vetting expert witness candidates to support our attorney clients. You'll engage with subject matter experts across industries, assessing their suitability for complex legal matters and providing data-driven recommendations that directly impact case outcomes.

What You'll Do:

• Manage multiple cases with varying deadlines, conducting in-depth research to understand each matter's unique needs.
• Identify and engage with both existing contacts and new candidates to expand our network of expert professionals.
• Conduct outreach via phone and email to screen potential expert witnesses and assess their qualifications.
• Deliver thoroughly researched and well-vetted expert recommendations tailored to clients' litigation strategies.
• Build and maintain relationships with experts, providing insight into our process and ensuring timely follow-up.
• Collaborate closely with internal teams to ensure seamless service delivery and an exceptional client experience.

• A desire for a promising career (not just a job) and a willingness to put in the time to succeed.
• A corporate internship or relevant experience is beneficial.
• Strong communication skills, both written and verbal, with the ability to engage professionally on the phone with experts and attorneys.
• A client-focused mindset - prior customer service, research, or consulting experience is a huge plus.
• Critical thinking and attention to detail to assess expert credentials and case requirements effectively.
• A self-motivated, competitive drive, with the ability to multitask and work autonomously.
• A collaborative, team-oriented approach with a commitment to excellence.
• Tech-savvy and adaptable, comfortable using cloud-based solutions like Salesforce.
• A bachelor's degree, in a major with research as a foundation, is beneficial but not required

Why Join Us?

• Gain insider exposure to the legal industry and high-profile litigation.
• Develop invaluable research and analytical skills applicable across industries.
• Work in a dynamic, fast-paced environment where no two cases are the same.
• Be part of a team that values curiosity, innovation, and professional growth.
• And, in addition to best in class benefits, including a 401(k) match, we provide lunch in the office on Wednesday and Friday.

This role operates Monday - Friday 8:00AM - 5:00 PM CST (Hybrid)

If you're looking for an engaging role that blends research, communication, and client service, we'd love to hear from you!

All your information will be kept confidential according to EEO guidelines.