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Operations Program Manager Jobs in Ontario (NOW HIRING)

As a Program Manager , you will play a key role in driving the successful delivery of this complex ... Facilitate collaboration across business, product, operations, and technology teams to ensure ...

Assume overall responsibility for the effective operation of all programs and services, including quality assurance, process improvement, data management, reporting and feedback from clients, staff ...

Working across business, technology, operations, and vendor teams, you will own the integrated ... Proven ability to manage programme risks, executive reporting, issue resolution, and delivery ...

With expertise in sustainable studies, asset building and operations, and industry-leading ... Serve as Program Manager for major water and wastewater infrastructure projects and programs.

With expertise in sustainable studies, asset building and operations, and industry-leading ... Serve as Program Manager for major water and wastewater infrastructure projects and programs.

As a Program Manager, you will be responsible for overseeing the PMO's operations and driving continuous improvement across project management processes, procedures, and templates. You will lead the ...

As a Program Manager, you will be responsible for overseeing the PMO's operations and driving continuous improvement across project management processes, procedures, and templates. You will lead the ...

The Program Manager III independently leads medium-to-large cross-functional technical programs ... Participate in continuous improvement activities within Technical Operations. * Make a difference ...

They bring a balanced combination of strategic thinking, operational discipline, financial acumen ... Strong program and portfolio management expertise, including planning, governance, resource ...

Program Manager - Onsite The Program Manager's mandate is to ensure complete customer satisfaction ... Equipped with the latest assembly, cleaning, coating and inspection equipment, our operations are ...

Showing results 21-40

Operations Program Manager information

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What are the most commonly searched types of Operations Program jobs in Ontario?

The most popular types of Operations Program jobs in Ontario are:

What are popular job titles related to Operations Program Manager jobs in Ontario?

For Operations Program Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Operations Program Manager jobs in Ontario look for?

The top searched job categories for Operations Program Manager jobs in Ontario are:

What cities in Ontario are hiring for Operations Program Manager jobs?

Cities in Ontario with the most Operations Program Manager job openings:

Infographic showing various Operations Program Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Program Manager (RECE)

Hamilton, ON • On-site

Umbrella Family and Child Centres of Hamilton
Education Programs Administration • 1 - 10 employees

Full-time

Retirement, PTO

Re-posted 8 days ago


Key responsibilities

  • Provide leadership, mentorship, coaching, and performance management to Supervisors and program teams across multiple sites.

  • Oversee complex operational matters including licensing, compliance, serious occurrences, investigations, and high‑risk situations.

  • Ensure program quality and pedagogical alignment with How Does Learning Happen?, relationship‑based practice, and Reggio‑inspired approaches.


Job description

Senior Program Manager (RECE)
Permanent, Full-Time Annual Salary: $95,000–$110,000
Join a team of passionate educators and leaders who are pioneers in their field, contributing to our 35‑year reputation as leaders of high‑quality early learning and child care. At Umbrella Family, you’re not just supported — you’re empowered. You’ll join a collaborative, reflective, and values‑driven organization where your leadership shapes programs, people, and the future of child care across Hamilton.
Stepping into this Senior Program Manager role means making a meaningful impact during children’s formative years while influencing the growth, quality, and strategic direction of a dynamic multi‑site organization.
Umbrella Family and Child Centres of Hamilton operates full‑day early learning and child care centres for infant, toddler, and preschool children, as well as extended day programs before and after school for kindergarten and school‑age children throughout the Greater Hamilton Area.
We are currently recruiting for an experienced, strategic, and pedagogically grounded Senior Program Manager (RECE) to join our Leadership Team.
As a large multi‑site licensed childcare organization operating within HWDSB schools, Umbrella Family is committed to delivering high‑quality early learning programs grounded in How Does Learning Happen?, relationship‑based practice, and Reggio Emilia‑inspired pedagogy.
Reporting to the Senior Director of Childcare Programs, the Senior Program Manager provides elevated operational, pedagogical, and people leadership across multiple child care locations. This role requires a seasoned leader with strong business acumen, strategic thinking, and the ability to lead organizational initiatives, mentor leaders, and ensure excellence in program quality and service delivery.
Key Responsibilities
Strategic & Organizational Leadership
  • Serve as the primary operational backup to the Senior Director of Childcare Programs, ensuring continuity of leadership and decision‑making.
  • Lead organization‑wide initiatives, pilot projects, and strategic change efforts that strengthen program quality, operational efficiency, and organizational readiness.
  • Support multi‑year operational planning, sector strategies, and organizational priorities.
  • Represent Umbrella Family with HWDSB, the Ministry of Education, the College of Early Childhood Educators, and sector committees.
Operational & Program Leadership
  • Provide leadership, mentorship, coaching, and performance management to Supervisors and program teams across multiple sites.
  • Oversee complex operational matters including licensing, compliance, serious occurrences, investigations, and high‑risk situations.
  • Lead the planning, development, and opening of new child care centres and program expansions.
  • Analyze operational needs and implement strategies that support organizational effectiveness, service quality, and continuous improvement.
Pedagogical Leadership
  • Ensure program quality and pedagogical alignment with How Does Learning Happen?, relationship‑based practice, and Reggio‑inspired approaches.
  • Provide advanced pedagogical guidance to Supervisors and educators, strengthening reflective practice and documentation.
Business & Financial Leadership
  • Support financial accountability through budgeting, forecasting, enrollment management, occupancy planning, and resource allocation.
  • Monitor performance outcomes and indicators of success across programs, identifying variances and implementing corrective actions.
People Leadership & Coaching
  • Build leadership capacity across the Programs Department through strategic coaching, knowledge sharing, and implementation of best practices.
  • Foster a collaborative, inclusive, and learning‑focused workplace culture.
  • Lead teams through organizational change, growth, and evolving sector expectations.
Partnerships & Community Relations
  • Build strong relationships with families, school partners, community stakeholders, and internal leadership teams.
  • Lead resolution of escalated partnership issues and ensure compliance with sector expectations.
Qualifications
  • Registered Early Childhood Educator (RECE) in good standing with the College of Early Childhood Educators.
  • Twelve (12) years of progressive experience in licensed child care, including a minimum of five (5) years in multi‑site leadership.
  • Demonstrated experience leading organizational‑wide initiatives, strategic projects, pilot programs, and change management efforts across multiple locations.
  • Proven ability to step into senior leadership responsibilities, including acting as a backup to a Director‑level role and supporting organizational decision‑making.
  • Demonstrated experience opening new childcare centres and/or leading major program expansions.
  • Strong business and operational acumen, including budgeting, forecasting, risk management, and strategic planning.
  • In‑depth knowledge of the CCEYA, CWELCC, How Does Learning Happen?, and responsive, relationship‑based pedagogy.
  • Advanced leadership skills with a proven ability to coach, mentor, and develop leaders across a large, multi‑site organization.
  • Demonstrated ability to lead complex investigations, serious occurrences, and high‑risk operational situations.
  • Experience working within not‑for‑profit and/or unionized environments is considered an asset.
  • Valid driver’s license and reliable vehicle required.
  • A satisfactory Vulnerable Sector Check and current Standard First Aid/CPR certification are required.
Why Join Umbrella Family?
Umbrella Family offers a supportive, collaborative, and values‑driven work environment committed to leadership development, diversity, belonging, and continuous learning.
We offer:
  • Competitive compensation and benefits package
  • Defined Benefit pension plan with employer matching
  • Generous paid vacation and sick time
  • Employee Assistance Program
  • Professional learning, leadership development, and sector‑specific training opportunities
Commitment to Accessibility
Umbrella Family is committed to providing accommodations in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodations during the hiring process.
Recruitment Process Disclosure
This organization does not use artificial intelligence (AI) systems or automated decision‑making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by Human Resources personnel and hiring managers.
This job posting is for an existing vacancy within the organization.
 

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