Operations Program Manager Jobs in Toronto, ON (NOW HIRING)

We are looking for an experienced Staff Operations Manager to support two key engineering organizations within Arm's Solutions Engineering Group: a team developing Technology IPs and a Central Engineering team focused on compute platforms, methodologies, tools, and automation.

In this role, you will work closely with Engineering Managers, Capacity Managers, Finance, Recruiting, and leadership teams to ensure the organization has the right people, skills, and resources in place to meet business objectives. You will be responsible for workforce planning, staffing coordination, resource forecasting, operational reporting, and execution of key organizational processes.

This position is ideal for someone who enjoys connecting people, processes, and data to help engineering teams operate effectively and scale successfully.

Prior semiconductor industry experience is preferred.

• Partner with engineering leadership to understand workforce demand and staffing requirements across multiple teams.
• Own resource planning activities, including headcount forecasting, hiring plans, contractor needs, and capacity tracking.
• Work with Capacity Managers, Finance, Recruiting, and leadership teams to align staffing plans with business priorities and budgets.
• Track hiring progress, workforce allocation, and organizational capacity, providing regular updates and recommendations.
• Organize and run key operational cadences, including staff meetings, planning reviews, and quarterly operational reviews.
• Maintain workforce dashboards, staffing reports, and organizational metrics.
• Track decisions, action items, risks, and dependencies to ensure timely follow-through.
• Improve operational processes, reporting, and planning mechanisms to increase organizational effectiveness.
• Support annual planning activities and strategic workforce initiatives.
• Coordinate across globally distributed teams to ensure alignment and execution.

• Bachelor's degree in Engineering, Business, Operations, or a related field.
• Experience in operations management, workforce planning, resource management, or engineering operations within the semiconductor industry.
• Demonstrated experience with headcount planning, hiring processes, and resource forecasting.
• Strong analytical and organizational skills.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Excellent communication and collaboration skills.
• Experience working with engineering leadership and cross-functional teams.
• Familiarity with semiconductor development environments and engineering organizations.

• Experience supporting IP development, SoC, compute, tooling, or methodology teams.
• Knowledge of semiconductor design flows, EDA environments, and automation frameworks.
• Experience managing external workforce and contractor planning.
• Experience with reporting and analytics tools such as Power BI, Tableau, or Smartsheet.
• AI tooling and automation experience.
• Prior ASIC design or SoC integration experience.

You'll work with engineering leaders across multiple organizations, help influence staffing and investment decisions, and contribute to the delivery of technology used by billions of people around the world. Arm offers a collaborative environment, opportunities for growth, and the chance to make a meaningful impact on how engineering teams operate and scale.

Arm is committed to providing an inclusive and accessible recruitment process. If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.

Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work:https://careers.arm.com/en/10x-mindset

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.