Operations Program Manager Jobs in Toronto, ON (NOW HIRING)

Tremco Canada is currently looking for a Grainger Program Manager. This is a remote position.

Responsibilities:

1. This position is responsible for managing all types of projects (including general contracting, patch and repair projects, building diagnostic projects and performance warranties (job-site inspection), etc.).
2. Administer and oversee large scale national inspection programs from start to finish (proposal development to final deliverable). 
3. Administer and oversee complex and high-volume leak response programs in multiple regions. 
4. Develop proposals and ensure all contracting requirements are included (MSA discounts, GPO's, Discounted Co Op line items, etc.).
5. Work with internal teams assigned to projects to ensure on-time delivery and within budget.
6. Maintain communication and contract documents between all sub-contractors and responsibility of the project files.
7. Maintain communication with WTI and/or subcontractor before, during and after project to ensure scheduling is properly communicated to the customer and scope of work is executed on-time.
8. Plans, develops, implements, and coordinates existing and/or new programs.
9. Establishes and implements short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness and effects changes required for improvement.
10. Directs, manages, and oversees the daily administrative components of program(s)/project(s).  Including but not limited to analyzing overall program results on a quarterly basis.
11. Designs, establishes, and maintains staffing and an organizational structure to effectively accomplish the program/project function; trains, supervises, and evaluates program/project staff. 
12. Deep understanding of the sales reps, construction management and superintendent roles and responsibilities, including but not limited to a deep understanding of our general contracting business and processes.
13. May engage in contract negotiations and/or perform research.
14. Plan, develop, facilitate ongoing meetings with the customers to discuss program progress, etc.  These meetings should be scheduled as needed, but no less than quarterly.
15. Plan, develop, facilitate meetings with internal and external stakeholders to discuss program requirements, expectations and roles and responsibilities of each person and/or group.
16. Report overall program success, new offerings, etc. on a monthly basis to manager and program management team.
17. Responsibilities will also include Sales & Service Support, Field Resource & Customer Service communication as necessary.
18. Performs miscellaneous job-related duties as assigned. 

Experience Desired:

• 4-year college degree or equivalent work experience.

• Working knowledge of SAP Accounting desired.

• Advanced Excel and/or Smartsheet skills are desired.

• 5 or more years of experience in program management or a similar role.

• Exceptional skills in leadership, time management, facilitation, and organization.

Skills Required:

• Superior written, oral and presentation skills required.
• Ability to work with and communicate with all levels of management.
• Leadership
• Time management
• Task delegation
• Research analysis
• Program management
• Strong interpersonal and communication skills 
• Ability to develop and maintain recordkeeping systems and procedure
• Ability to communicate effectively, both orally and in writing.
• Ability to gather data, compile information, and prepare reports
• High organizational skills
• Ability to multi-task
• Adaptable to change (i.e. within account/program structures, customer requirements, internal requirements, etc.)
• Problem solving skills
• Highly independent, self-started
• MS Office Proficiency - MS Word, PowerPoint, and Excel, Visio, Smartsheet.
• Experience with one or more of the following fields: corporate procurement, small business relationships, healthcare procurement or government procurement Innovation awareness (how new technological advances can help efficiency within the business).

 Pay Range: $60,000 - $75,000 annually. Final compensation is dependent upon individual's knowledge, skills, experience, internal equity and market data alignment.