Operations Program Manager Jobs in Toronto, ON (NOW HIRING)

Lead the future of insider risk management by delivering strategic controls that protect our clients, strengthen governance, and enable secure transformation across financial services.

As a Project Manager within our Banking & Payments Practice, you will lead the delivery of a complex Insider Risk Controls Program for a leading financial services client. Working across multiple business and technology functions, you will oversee the successful implementation of regulatory, security, fraud, AML, and risk management initiatives while ensuring strong governance, stakeholder engagement, and delivery excellence.

This is an exciting opportunity to work at the intersection of cybersecurity, risk, and transformation, helping clients strengthen their control environment while driving measurable business outcomes.

• Lead the delivery of the Insider Risk Controls Program, ensuring alignment with regulatory, cybersecurity, fraud, AML, and enterprise risk objectives.
• Develop and manage integrated program plans, budgets, milestones, dependencies, risks, and reporting across multiple workstreams.
• Coordinate cross-functional teams including Cybersecurity, Corporate Security, Fraud, AML, Compliance, HR, Legal, and Technology to deliver successful outcomes.
• Drive governance forums, executive reporting, stakeholder communications, and issue resolution while maintaining program transparency.
• Ensure controls, policies, business requirements, and technology solutions are delivered on schedule, within scope, and support audit and regulatory readiness.

• Proven experience leading large-scale regulatory, risk, security, or transformation programs within banking or financial services.
• Strong program and stakeholder management skills with the ability to influence senior leaders across business and technology functions.
• Experience working across cybersecurity, fraud, AML, compliance, operational risk, or governance initiatives.
• Excellent communication, planning, and problem-solving skills with the ability to manage competing priorities effectively.
• Experience supporting audit, regulatory, and enterprise risk management activities within highly regulated environments.

• Experience delivering Insider Risk, Cybersecurity, or Financial Crime programs.
• Knowledge of banking regulatory frameworks and industry best practices.
• Familiarity with governance, risk, and compliance (GRC) platforms and security technologies.
• Consulting experience delivering complex transformation programs.
• Relevant certifications such as PMP, PRINCE2, CISSP, CISM, CRISC, or similar.

• Deliver high-impact transformation programs for leading financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, professional certifications, and career development opportunities.
• Partner with industry-leading experts shaping the future of Banking & Payments.
• Help clients build resilient, secure, and innovative financial services organizations.

• Comprehensive Benefits Coverage - 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program - RRSP with the option of receiving a matching employer contribution.
• Virtual Health Care, Employee & Family Assistance Program (EFAP), and enhanced parental leave from Day 1.
• Wellness Support including fitness reimbursement and a company-sponsored gift for new parents.
• Business Coach from Day 1 to support your career development and professional growth.

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know-we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration-a mindset that shapes how we work with clients and each other every day.

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.