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Operations Program Coordinator Jobs in Worcester, MA

Wellesley College

Program Coordinator

Wellesley, MA · On-site

The Program Coordinator acts as a Designated School Official (DSO) for the F-1 visa program ... Manage the day-to-day operations of the office; coordinate office maintenance & office supplies ...

Wall Street Prep

Client Program Coordinator

Newton, MA · On-site

$55K/yr

Client Program Coordinator * Location: Newton, Massachusetts (Hybrid, 2-3 days per week in office ... Primary responsibilities include executing operations and logistics for our training programs ...

Global Partners

Brand Program Coordinator

Waltham, MA · On-site

$63K - $88K/yr

The Brand Program Coordinator will be a critical part of the Strategy and Controls Department ... In this role, you will play a key role with the operations team by supporting, developing ...

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All JobsOperations Program Coordinator JobsOperations Program Coordinator Jobs in Worcester, MA

Operations Program Coordinator information

See Worcester, MA salary details

$13

$24

$37

How much do operations program coordinator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for operations program coordinator in Worcester, MA is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $27.84 per hour, depending on experience, location, and employer.

What is the difference between Operations Program Coordinator vs Operations Analyst?

AspectOperations Program CoordinatorOperations Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area
Work EnvironmentOffice setting, coordinating projects and programsOffice environment, analyzing data and processes
Employer & Industry UsageCommon in corporate, nonprofit, and government sectorsWidely used in corporate and consulting firms
Search & Comparison IntentFocus on coordinating and managing programsFocus on analyzing operations and improving efficiency

The Operations Program Coordinator primarily manages and coordinates programs within organizations, focusing on execution and logistics. In contrast, the Operations Analyst analyzes operational data to identify improvements. Both roles require similar educational backgrounds and are common in various industries, but they differ in their core responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive as an Operations Program Coordinator, and why are they important?

To thrive as an Operations Program Coordinator, you need strong organizational skills, project management experience, and a bachelor's degree in business or a related field. Familiarity with project management software (like Asana or Trello), data analysis tools, and proficiency in Microsoft Office are commonly expected. Excellent communication, problem-solving abilities, and attention to detail help you effectively manage multiple tasks and collaborate with cross-functional teams. These skills ensure smooth program execution, efficient operations, and successful achievement of organizational goals.

What does an Operations Program Coordinator do?

An Operations Program Coordinator oversees the planning, implementation, and tracking of specific operational projects or programs within an organization. They coordinate between departments, manage schedules and budgets, and ensure that all program objectives are met efficiently. Their role often includes monitoring progress, resolving issues, and communicating updates to stakeholders. By streamlining processes and supporting project teams, they help ensure programs are delivered on time and within scope.

How does an Operations Program Coordinator typically collaborate with cross-functional teams to ensure project success?

Operations Program Coordinators play a pivotal role in bridging communication among various departments such as logistics, finance, and human resources. They regularly facilitate meetings, track deliverables, and ensure all stakeholders are aligned with project timelines and objectives. Effective coordinators proactively address bottlenecks and help resolve conflicts, often acting as the central point of contact for status updates and issue escalation. This collaborative approach is critical for maintaining smooth workflows and achieving organizational goals.
What job categories do people searching Operations Program Coordinator jobs in Worcester, MA look for? The top searched job categories for Operations Program Coordinator jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Operations Program Coordinator jobs? Cities near Worcester, MA with the most Operations Program Coordinator job openings:
Operations Program Coordinator jobs near you
Program Coordinator

Program Coordinator

University of Massachusetts Medical School

Westborough, MA • On-site

$45K - $54K/yr

Full-time

Posted 13 days ago

Job description

Overview
GENERAL SUMMARY OF POSITION:
Under the general direction of the Manager or designee, the Program Coordinator will be responsible for coordinating assigned program activities. The primary responsibilities of the program coordinator include providing customer service to Medicaid clients to assist them with the Medicare enrollment process, handling in-coming calls from a diverse client population, conducting outreach and follow up calls to clients to ensure successful enrollment in Medicare, updating client records in proprietary database and reporting program activities and results. The Benefit Coordination Consulting (BCC) Program Coordinator will participate in the daily operations of Medicare Eligibility Enhancement Program projects and assist in the project activities relating to cost savings and revenue initiatives both in- and out-of-state.
Responsibilities
MAJOR RESPONSIBILITIES:
  • Coordinate and monitor assigned program activities.
  • Review and analyze data relating to program effectiveness.
  • Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.
  • Provide technical assistance and advice to agency personnel and others concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
  • Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.
  • Confer with management staff and other agency personnel to determine program requirements and availability of resources and assist in developing program evaluation criteria and standards.
  • Evaluate program activities and make recommendations for program modifications.
  • Review existing regulations that pertain to programs and services and make recommendations for improvements or changes, particularly as it relates to meeting contractual requirements.
  • Comply with established policies, health & safety regulations and requirements, procedures and department objectives.
  • Review and monitor compliance with the federal and state regulations.
  • Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School/ForHealth Consulting procedures and HIPAA regulations
  • Perform other related program duties as assigned.

Qualifications
REQUIRED QUALIFICATIONS:
  • Bachelor's degree in business or public administration or related field; or equivalent experience.
  • Two years of related experience in business administration, business management or public administration.
  • Ability to understand, apply and explain pertinent laws, rules, regulations, policies, and procedures.
  • Ability to work independently and collaboratively.
  • Ability to relate and communicate well with a diverse client population.
  • Ability to communicate effectively in both writing and oral presentation.
  • Demonstrated ability to work appropriately with confidential information.
  • Skilled in problem solving and team building
  • Effective negotiating skills.
  • Strong interpersonal skills needed to interact with all organizational levels.
  • Demonstrated ability to assess priorities and operate in a flexible manner.
  • Demonstrated experience using computer based tools including email, Microsoft Word, Excel, PowerPoint and database environments.

PREFERRED QUALIFICATIONS:
  • Previous professional experience in customer service or call center role.
  • Experience working with federal and state agencies, preferably health and human services organizations.
  • Knowledge of state and federal health insurance programs.
  • Ability to utilize questioning and listening skills that support effective telephone communication.
  • Ability to apply the proper telephone etiquette to satisfy various client and agency situations.

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