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Operations Process Manager Jobs in New York (NOW HIRING)

The Manager, Business Operations will own the end to end workflow, including prioritization of ... Process & Workflow Ownership * Own the end-to-end design, documentation, and optimization of ...

Manager, Business Operations

Manhattan, NY · On-site +1

$70K - $90K/yr

The Manager, Business Operations will own the end to end workflow, including prioritization of ... Process & Workflow Ownership * Own the end-to-end design, documentation, and optimization of ...

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$111.3K

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How much do operations process manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for operations process manager in New York is $111,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $141,700.00 per year, depending on experience, location, and employer.

What is the minimum salary of an operations manager?

The minimum salary for an operations process manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

How much should an operations manager get paid?

The average salary for an operations process manager varies based on experience, industry, and location, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in high-demand sectors may offer higher compensation, and strong skills in process improvement and leadership can influence pay levels.
What are popular job titles related to Operations Process Manager jobs in New York? For Operations Process Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in New York look for? The top searched job categories for Operations Process Manager jobs in New York are:
What cities in New York are hiring for Operations Process Manager jobs? Cities in New York with the most Operations Process Manager job openings:
Infographic showing various Operations Process Manager job openings in New York as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $111,299 per year, or $53.5 per hour.
Senior IT Process Manager

Senior IT Process Manager

Essen Medical Associates

Bronx, NY • On-site

$65K - $85K/yr

Full-time

Posted 29 days ago


Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Position title: IT Process Manager
Job summary: We are seeking a Senior IT Process Manager to oversee and drive the successful execution of healthcare technology initiatives. In this role, you will lead the coordination of multiple IT projects, ensuring alignment with organizational goals, compliance with healthcare regulations, and timely delivery. You will act as the central point of communication between stakeholders, technical teams, and leadership, facilitating collaboration and resolving issues to keep projects on track.
Responsibilities
  • Lead and coordinate multiple healthcare IT projects from initiation through implementation, ensuring scope, timelines, and deliverables are met.
  • Serve as the primary liaison between clinical, operational, and IT stakeholders, fostering effective communication and collaboration.
  • Develop and maintain detailed project plans, schedules, and status reports for leadership review.
  • Identify, track, and manage project risks, issues, and dependencies, escalating when necessary.
  • Oversee resource allocation and workload distribution to optimize productivity and efficiency.
  • Ensure adherence to healthcare regulations and data security standards (e.g., HIPAA, HITECH).
  • Facilitate project meetings, workshops, and presentations to keep stakeholders informed and engaged.
  • Support change management efforts, including training coordination and post-implementation support.
  • Collaborate with vendors, consultants, and internal teams to ensure successful system integrations and solution deployments.
  • Mentor junior project coordinators and team members to build internal capacity and improve project delivery practices.

Qualifications
Qualifications
  • Experience: 5+ years in healthcare IT project coordination or project management, with at least 2 years in a lead role.
  • Strong understanding of healthcare systems.
  • Proven experience managing cross-functional teams and vendor relationships.
  • Excellent organizational, problem-solving, and multitasking skills.
  • Proficiency with project management tools (MS Project, Smartsheet, Jira, Asana) and documentation tools (Confluence, Visio).
  • Exceptional communication skills with the ability to tailor messaging for clinical, technical, and executive audiences.

Educational Requirements
  • Education: Bachelor's degree in healthcare administration, Information Technology, Business Management, or related field (Master's preferred).
  • PMP, CSM, or equivalent project management certification.
  • Experience with healthcare data analytics and reporting.
  • Familiarity with Agile, Waterfall, and hybrid project methodologies.

Equal Opportunity Employer
Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. Essen Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.