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Operations Process Manager Jobs in New York (NOW HIRING)

Essen Medical Associates

Senior IT Process Manager

Bronx, NY

$136K - $137K/yr

Whether you're a medical provider, administrator, or operations professional, there's a career here ... Job Summary Position title : IT Process Manager Job summary: We are seeking a Senior IT Process ...

Jj

Manager, TA Ops/Process & Onboarding

Raritan, NJ · On-site

The Manager, TA Operations, Process & Onboarding will play a critical role in shaping how talent is hired and onboarded across DePuy Synthes. This role is responsible for driving operational ...

Page Group

Trading Operations Processor

Manhattan, NY · On-site

... management solutions to individuals, corporations, and institutional clients across major ... Description Process financial transactions with accuracy and efficiency. Reconcile transaction ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in New York

Operations Process Manager information

See New York salary details

$37.2K

$111.3K

$182.2K

How much do operations process manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for operations process manager in New York is $111,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $141,700.00 per year, depending on experience, location, and employer.

How much do process managers make in the US?

Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
What are popular job titles related to Operations Process Manager jobs in New York? For Operations Process Manager jobs in New York, the most frequently searched job titles are:
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What cities in New York are hiring for Operations Process Manager jobs? Cities in New York with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in New York as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $111,299 per year, or $53.5 per hour.
DEMAND PROCESS MANAGER, STRATEGIC VALUE OFFICE (JR230421)

DEMAND PROCESS MANAGER, STRATEGIC VALUE OFFICE (JR230421)

Montefiore

Yonkers, NY • Hybrid

Other

Posted 6 days ago

Job description

IntroductionTo heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here. 

OverviewCity/State:
Yonkers, New YorkGrant Funded:
NoDepartment:
IT - VDO Governance Processes And ToolsWork Shift:
DayWork Days:
MON-FRIScheduled Hours:
8:30 AM-5 PMScheduled Daily Hours:
7.5 HOURSPay Range:
$142,139.87-$177,674.84
Montefiore's IT organization seeks a Demand Process Manager. This critical role is responsible for evaluating, triaging, and overseeing all incoming demand requests submitted to IT across multiple intake sources. As the initial evaluation and triage point, this role orchestrates the end-to-end demand process from intake to approval, ensuring consistent execution throughout the established governance workflow.
Reporting to the Value Delivery Office, this role ensures demands are captured with clear business context and brought to a decision-ready state to support screening, prioritization, and executive governance reviews. The Demand Process Manager drives process adoption, facilitates demand review forums with executives, captures stakeholder feedback, and identifies opportunities to improve intake quality and governance.

Responsibilities

  • Demand Workflow Oversight (Intake to Approval)
  • Serve as the initial evaluation and triage point for all demand requests submitted to IT.
  • Orchestrate the end-to-end demand process from intake to approval, ensuring consistent execution throughout the established workflow.
  • Ensure requests clearly articulate business proposition, urgency, priority, expected outcomes, and required approvals.
  • Demand Governance & Executive Review Facilitation
  • Understand and clearly articulate incoming demand requests, including business proposition, value, urgency, and priority, in triage and review forums.
  • Plan and facilitate demand review meetings across multiple governance levels, including operational triage and executive screening and prioritization forums.
  • Process Optimization, Monitoring and Adoptio
  • Develop and maintain demand process workflows, job aids, and training materials to support consistent adoption and role clarity across stakeholders.
  • Capture and document feedback from business and IT stakeholders to propose process and workflow enhancements.
  • Conduct role-based training, onboarding, and periodic refresh sessions to ensure stakeholders consistently follow the process.
  • Monitor process performance, adherence, and adoption through defined metrics and KPIs.
  • Drive collaboration with enterprise partners such as Supply Chain, Finance, and the Transformation Office to strengthen upstream and downstream process alignment.
  • Proactively identify points of friction, workflow bottlenecks, and performance gaps impacting demand intake, and bring recommended solutions to governance and leadership for review and action.
  • ServiceNow SPM Workflow and Reporting Enablement
  • Define and maintain demand-related use cases and workflow requirements within ServiceNow SPM, in partnership with platform and technical teams.
  • Ensure ServiceNow workflows effectively support intake governance, approvals, screening readiness, and auditability.
  • Develop dashboards and reports that provide transparency, accountability, and executive visibility into incoming demand.

Requirements

  • 5+ years of experience in IT demand management, portfolio governance, or project management
  • Experience using metrics (KPI, OKR, ROI) to measure progress and results
  • Expertise in demand intake, triage, and governance workflow oversight
  • Excellent analytical, organizational, facilitation, and communication skills.
  • Proven experience working with cross-functional stakeholders, business, and technology teams
  • Understanding of enterprise architecture, strategic planning, and capacity management
  • Proficient with demand management tools (ServiceNow)
  • Ability to influence and collaborate across all levels of the organization
  • Experience in process improvement, process mapping and workflow design
  • Data-informed decision-making
  • Experience working with Agile/Waterfall/Hybrid project methodologies
  • Bachelor’s degree or equivalent experience.

Apply