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Continuous Process Improvement Jobs in New York (NOW HIRING)

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Director, Process Improvement

Manhattan, NY · On-site

$180.50 - $236.91/hr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

In this role, you will help drive continuous improvement across industrial operations by developing, implementing, and ensuring conformity of the cosmetic production processes. This position provides ...

In this role, you will help drive continuous improvement across industrial operations by developing, implementing, and ensuring conformity of the cosmetic production processes. This position provides ...

We have an exciting opportunity for an experienced Continuous Improvement Director, based out of our JFK location, to champion process optimization, foster a culture of innovation, and deliver ...

We have an exciting opportunity for an experienced Continuous Improvement Director, based out of our JFK location, to champion process optimization, foster a culture of innovation, and deliver ...

Continuous Improvement OPEX Manager

New York, NY · On-site

$103K - $138K/yr

Quantify the effects of improved processes, work flows and aforementioned opportunities. * Make ... Continuous Improvement Managers and lead training and presentation sessions * Provide Lean ...

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Continuous Process Improvement information

What is continuous process improvement?

Continuous process improvement (CPI) is a systematic approach to identifying, analyzing, and enhancing existing processes within an organization to increase efficiency, reduce waste, and improve overall quality. The goal of CPI is to make incremental improvements over time rather than implementing major changes all at once. Techniques such as Lean, Six Sigma, and Kaizen are commonly used in CPI to streamline operations and foster a culture of ongoing development. Professionals in this field work collaboratively across departments to monitor outcomes, identify bottlenecks, and implement best practices. This process ultimately helps organizations remain competitive and responsive to changing business needs.

How to get a job in continuous process improvement?

The primary qualifications for getting a job in continuous process improvement (CPI) are a bachelor's degree in a relevant field and some experience with CPI techniques like Agile or Six Sigma. Most employers look for professional certifications, so attending classes at accredited schools can help you stand out from other candidates. Many industries prefer specific types of CPI. For example, Agile is especially common in software development. You should consider researching the industry or industries you want to work in before selecting the techniques to learn. Fulfilling the responsibilities and duties of a job in continuous process improvement requires research skills, attention to detail, and flexibility.

What are the key skills and qualifications needed to thrive as a continuous process improvement professional?

To thrive in Continuous Process Improvement, you need a solid understanding of process analysis, Lean or Six Sigma methodologies, and project management, often supported by relevant certifications like Lean Six Sigma Green or Black Belt. Familiarity with data analysis tools, process mapping software, and quality management systems is typically required. Strong communication, problem-solving, and change management skills help professionals effectively collaborate and drive organizational improvements. These skills are crucial for identifying inefficiencies, implementing sustainable solutions, and delivering measurable results that enhance business performance.

What are some common challenges faced by professionals in continuous process improvement roles, and how can they be addressed?

Professionals in Continuous Process Improvement often encounter challenges such as resistance to change, lack of stakeholder buy-in, and difficulty in measuring the impact of new initiatives. Overcoming these challenges typically involves strong communication skills, fostering a culture of collaboration, and demonstrating the tangible benefits of process improvements. Building relationships across departments and using data-driven metrics to show progress can help secure support and ensure successful implementation of changes.

What is the difference between Continuous Process Improvement vs Business Analyst?

AspectContinuous Process ImprovementBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and solutions
CertificationsLean, Six Sigma, KaizenCBAP, PMI-PBA, BABOK
Work EnvironmentManufacturing, operations, service industriesIT, finance, consulting
Employer UsageProcess improvement teams, operationsProject teams, business units

While Continuous Process Improvement focuses on enhancing workflows and reducing waste, Business Analysts analyze business needs to recommend solutions. Both roles often collaborate but serve different core functions within organizations.

Is continuous process improvement a good career?

Continuous process improvement is a valuable career path focused on analyzing and optimizing workflows to increase efficiency and reduce waste. It often involves skills in data analysis, problem-solving, and familiarity with methodologies like Lean or Six Sigma, making it suitable for those interested in operational excellence and organizational growth.

What are the most commonly searched types of Continuous Process Improvement jobs in New York?

The most popular types of Continuous Process Improvement jobs in New York are:

What are popular job titles related to Continuous Process Improvement jobs in New York?

For Continuous Process Improvement jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Continuous Process Improvement jobs?

Cities in New York with the most Continuous Process Improvement job openings:

Infographic showing various Continuous Process Improvement job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Senior Specialist, Process Improvement

Oscar Health

New York, NY • Hybrid

$75K - $98K/yr

Full-time

PTO

Posted 23 days ago


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

264th of 315 rated insurance


Job description

Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

You will work with business and technical Oscar team members and represent the needs and interests of the department in company wide strategic programs and in solving business problems related to internal processes. You will collect and document requirements, build and manage project plans, document important project decisions and analyze data. You will support the design, optimization, and implementation of processes and improvements to support achieving organizational goals. You will implement repeatable and scalable tools and techniques, and for independently representing the team within the broader organization.

You will report into Manager, Process Improvements.

Work Location: This position is based in our New York office requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $75,348.00- $98,894.25 per year.  You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure you meet important milestones and service levels
  • Partner with leadership to strategize arrangements aimed at lowering overall cost or improving outcomes
  • Work with all relevant team member groups to provide support and insight in formulating proactive implementation, communications, and program strategies for successful change management and risk mitigation programs
  • Maintain relationships with a variety of teams to achieve results for essential programs
  • Translate data analysis into synthesized, visually appealing insights and conclusions
  • Provide analytical support to identify opportunities, develop strategies, and prioritize projects based on team or organizational opportunities, growth targets and trends
  • Support implementing process improvement projects and mindset shifts, to improve operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other responsibilities as assigned

Requirements:

  • 2+ years of professional experience supporting end-to-end project management and process improvement projects
  • 2+ years of experience analyzing workflows to improve for efficiency, determine causes for process deficiencies and, develop relevant recommendations for resolution
  • 2+ years of experience in process improvement and workflow design
  • 2+ years of experience presenting information and recommendations aimed at Senior Leadership
  • Experience leading and working with team members to get agreement on decision

Bonus points:

  • Prior work experience in Prior Authorizations or Insurance Operations
  • Experience using project management and communication tools like JIRA, Linear, and Slack
  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience working with large datasets, data verification, and data management

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