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Operations Performance Manager Jobs in Washington, NC

Lilley International

Service Manager

Williamston, NC · On-site

  • Retirement

  • PTO

The Service Manager is responsible for leading the daily operations of the service department to deliver exceptional customer service, safe and efficient shop performance, team development, and ...

Lilley International

Service Manager

Williamston, NC · On-site

  • Retirement

  • PTO

The Service Manager is responsible for leading the daily operations of the service department to deliver exceptional customer service, safe and efficient shop performance, team development, and ...

AdaptHealth, LLC

Operations Specialist

Greenville, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Meet quality and performance metrics while managing multiple priorities * Perform patient ... operation in lieu of a pharmacist. Applicants must include proof of required training with their ...

AdaptHealth LLC

Operations Specialist

Greenville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Meet quality and performance metrics while managing multiple priorities * Perform patient ... operation in lieu of a pharmacist. Applicants must include proof of required training with their ...

Standex Engraving

Assistant Plant Manager

Windsor, NC · On-site

  • PTO

... high-performance team while driving continuous improvement.Essential Duties: * Under the direction of the General Manager, oversees plant operations, including job completion, quality, safety ...

ECU Health

Manager, HIMS Service Lines

Greenville, NC · On-site

$75K - $110K/yr

Responsible for effectively managing, coaching and evaluating the proficiency and productivity of HIMS Operations. Manage individual performance against s and performance metrics by establishing and ...

Foundation Risk Partners

Operations Director

Farmville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Enrollment performance * Service metrics * Partner with finance to improve forecasting and budgeting. * Monitor operational efficiency and resource allocation. Client Service & Account Management

360 Recruiter Accelerator

EHS Manager

New Bern, NC · On-site

$75K - $102K/yr

... operational performance and continuous improvement efforts. Key Responsibilities Lead and implement ... Manage all environmental permitting and regulatory reporting requirements (air, stormwater ...

Sun Tan City

General Manager

New Bern, NC · On-site

$45K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Health ... The Salon Director is required to regularly exercise discretion in managing the overall operation ...

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Showing results 21-40

All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Washington, NC

Operations Performance Manager information

See Washington, NC salary details

$26.9K

$55.2K

$103K

How much do operations performance manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operations performance manager in Washington, NC is $55,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $67,400.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What job categories do people searching Operations Performance Manager jobs in Washington, NC look for?

The top searched job categories for Operations Performance Manager jobs in Washington, NC are:

What cities near Washington, NC are hiring for Operations Performance Manager jobs?

Cities near Washington, NC with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Washington, NC as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $55,152 per year, or $26.5 per hour.

Service Manager

Lilley International

Williamston, NC • On-site

Full-time

Retirement, PTO

Re-posted 23 days ago

Lilley International rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 152 rated car dealerships

Job description

Purpose:
The Service Manager is responsible for leading the daily operations of the service department to deliver exceptional customer service, safe and efficient shop performance, team development, and strong financial results. This role manages department personnel, supports operational planning, ensures compliance, and maintains high standards of quality, communication, and profitability.
Essential Duties and Responsibilities:
  • Oversees daily operations of the service department, including workflow, scheduling, staffing, and departmental efficiency.
  • Prepares and manages the annual budget, reviews daily performance reports, and identifies trends to improve profitability and operational performance.
  • Supervises department personnel, including recruiting, hiring, scheduling work assignments, coaching, counseling, training, and performance management.
  • Communicates service standards and maintains high levels of customer satisfaction by resolving concerns and building strong customer relationships.
  • Coordinates safety meetings, promotes compliance with company policies and regulatory requirements, and ensures proper documentation is maintained.
  • Monitors service department productivity, labor performance, and repair order activity to support timely, high-quality work.
  • Works with leadership and staff to improve processes, support training initiatives, and maintain a positive team culture.
  • Ensures audit findings, safety issues, and facility-related concerns are addressed and corrective actions are completed in a timely manner.
  • Supports inventory control, vendor coordination, and equipment oversight as needed for departmental operations.
  • Promotes continuous improvement, accountability, professionalism, and excellent communication throughout the department.

Supervisory Responsibilities:
Service Advisors, technicians, support staff, and other service department personnel as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Minimum of ten years of experience in the service department of the trucking industry is preferred. Technician experience is highly valued. An equivalent combination of leadership, operational, and customer service experience may be considered.
Knowledge and Skill Requirements:
  • Leadership - Demonstrated ability to lead, motivate, coach, and develop employees effectively.
  • Customer Service - Strong commitment to delivering excellent customer service and resolving issues professionally.
  • Communication - Strong verbal and written communication skills with the ability to work effectively across teams.
  • Operational Management - Ability to manage schedules, budgets, staffing, and departmental processes.
  • Teamwork - Team-oriented mindset that promotes collaboration, accountability, and cooperation.
  • Problem Solving - Proactive decision-making and sound judgment in addressing operational and personnel issues.
  • Computer Proficiency - Ability to use business systems, reporting tools, and standard office software effectively.
  • Compliance and Safety - Understanding of safety expectations, documentation standards, and regulatory compliance practices.

Benefits:
  • Insurance benefits on the first of the month following 60 days
  • 401(k) with match after 1 year
  • Paid Time Off
  • Paid training and certifications

Hours:
Mon through Thurs 7:30 - 5 pm and Friday 7:30 - 4 pm
Work Environment:
Work environment includes an office and service department setting with regular interaction in shop areas. Exposure may include noise, moving equipment, and other conditions typical of a heavy-duty truck service operation.
Physical Demands:
  • Medium strength is frequently required, and heavy strength is occasionally required which includes:
    • Constant standing; Walking, climbing ladders, and balancing.
    • Lifting and carrying up to 50lbs; Pushing and pulling up to 100lbs
    • Lifting self onto raised surfaces, including into vehicles.
    • Stooping, kneeling, crawling, and crouching
    • Reaching and grasping; Working with arms above shoulder level

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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