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Operations Performance Manager Jobs in Charlotte, NC

Team Velocity

Website Performance Manager

Charlotte, NC · On-site

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Demonstrated understanding of dealership operations, proven experience and demonstrated ability to ...

Team Velocity

Website Performance Manager

Charlotte, NC · Remote

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... Demonstrated understanding of dealership operations, proven experience and demonstrated ability to ...

Unifi

Wheelchair Performance Manager- FT

Charlotte, NC · On-site

$13.75 - $17.50/hr

M. shift Requirements and Description With decades of experience and operations at more than 30 ... The Performance Manager is responsible for ensuring the daily airport operation runs in a safe ...

Eaton

Operations Manager

Kings Mountain, NC · On-site

$130K - $190K/yr

The Operations Manager oversees all aspects of production operations for Kings Mountain, NC. This ... Assesses performance indicators and takes appropriate actions to ensure schedule, cost and quality ...

Eaton

Operations Manager

Kings Mountain, NC

$130K - $190K/yr

The Operations Manager oversees all aspects of production operations for Kings Mountain, NC. This ... Assesses performance indicators and takes appropriate actions to ensure schedule, cost and quality ...

New

AssetMark

Trade Operations Manager

Charlotte, NC · Hybrid

$110K - $130K/yr

Own operational performance by managing key risk and performance metrics and ensuring procedures and documentation are clear, current, and executable * Lead, coach, and develop a team of traders ...

Menzies Aviation

Operations Manager

Charlotte, NC · On-site

Monitor operational performance metrics and implement corrective actions to improve service ... Manage operational budgets, labor costs, and resource utilization. * Develop and implement ...

Menzies Aviation

Operations Manager

Charlotte, NC · On-site

Monitor operational performance metrics and implement corrective actions to improve service ... Manage operational budgets, labor costs, and resource utilization. * Develop and implement ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Charlotte, NC

Operations Performance Manager information

See Charlotte, NC salary details

$29.1K

$59.5K

$111.1K

How much do operations performance manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for operations performance manager in Charlotte, NC is $59,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Charlotte, NC?

For Operations Performance Manager jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Charlotte, NC look for?

The top searched job categories for Operations Performance Manager jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Operations Performance Manager jobs?

Cities near Charlotte, NC with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Charlotte, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $61,979 per year, or $29.8 per hour.

Licensed HVAC Operations & Performance Manager

Charlotte, NC • On-site

Varsity Zone HVAC of Charlotte
See more jobs at Varsity Zone HVAC of Charlotteexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance

We are seeking an experienced, licensed HVAC Operations Manager to oversee and support our service and installation departments. This is a hands-on operational leadership role focused on execution, quality control, team development, and supporting the General Manager in driving performance and growth.
This role will also step into the field when needed to support service calls or installations during high-volume periods, call-outs, or capacity constraints.
Responsibilities
  • Oversee daily operations of the HVAC service and installation departments, ensuring jobs are completed efficiently, correctly, and on schedule.
  •  Support the General Manager with lead follow-up, job status tracking, and closing operational gaps.
  •  Ensure proper job execution, documentation, photos, and closeouts for all service and install work.
  •  Lead weekly team meetings, ride-alongs, and field check-ins with technicians.
  •  Enforce and continuously improve standard operating procedures (SOPs).
  •  Assist with onboarding, training, and mentoring new hires.
  •  Help develop and implement training curricula for technicians at all levels.
  •  Ensure quality control, safety compliance, and licensing requirements are met.
  •  Work closely with dispatch and office staff to optimize scheduling and workflow.
  •  Support sales efforts by ensuring accurate diagnostics, proper recommendations, and smooth handoffs.
  •  Maintain a strong customer experience and protect the company’s brand reputation.

Experience

  • Active HVAC license required (Heating Group 3 – Class I or equivalent)
  • Proven experience in residential and/or light commercial HVAC operations
  • Strong understanding of HVAC service, diagnostics, and installations
  • Leadership experience managing technicians and field operations
  • Ability to coach, train, and hold teams accountable
  • Strong communication and organizational skills
  • Experience with CRM and dispatch software preferred

What We Offer

  • Competitive Salary + Performance Bonuses
  • Company Vehicle, Gas Card, and Company Phone
  • Paid Time Off & Major Holidays
  • Health & Dental Benefits 
  • Growth and Advancement Opportunities
  • Profit Sharing Equity
Join us and be a part of building something great in the Charlotte HVAC industry! Apply today! We are actively reviewing applications and scheduling interviews