Operations Performance Manager Jobs in Greenville, NC

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Job Description:
Airbus Aerosystems Kinston is looking for a Quality Performance Manager to join our team in Kinston, NC.
The Quality Performance Manager oversees the implementation and continuous improvement of the quality system to ensure compliance with aerospace industry standards and regulation. They lead a team to monitor performance metrics and looks for ways to improve them. This role partners closely with engineering, production, and customer to foster a culture of quality excellence across the organization.
Meet the Team:
Our team at Airbus Aerosystems Kinston manufactures crucial aircraft components. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.
Your Working Environment:
The Airbus Aerosystems Kinston facility sits at the forefront of aerospace manufacturing, specializing in the production of large, advanced composite aerostructures. Our team builds critical components for the state-of-the-art Airbus A350 XWB, including the composite center fuselage and wing spar.
How We Care for You:
• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Your Challenges:
Performance Monitoring and Continuous Improvement: 30%

• Analyze quality performance metrics and KPIs to identify trends and areas for proactive improvement.
• Implement lean initiatives and drive continuous improvement projects to reduce non-conformance and boost productivity and capability.

Capacity Management: 25%

• Assess resource availability, production capacity, and skill requirements to proactively align workload with demand forecast.
• Develop and maintain capacity models that identify bottlenecks and support data-driven decision on staffing, tooling, and process optimization

Performance Review: 25%

• Facilitate and moderate regular performance reviews with the Quality team to asses progress against objectives, KPIs, and individual goals.
• Productive constructive feedback and coaching to align team contribution with business priorities, identify development needs, and recognize high performance.

Other duties as assigned:
Focal for Internal Customer and VSM: 20%

• Act as the primary focal between the Quality team, internal customer, and VSM to align priorities and resolve quality-related issues.
• Proactively communicate updates, risk, and requirements to ensure seamless collaboration and support for the program milestones and customer expectations.

Your Boarding Pass:

• Bachelor's degree in Engineering, Quality Management, Aerospace or a related technical field.
• Minimum 10 years of progressive experience , operations, or engineering within aerospace or highly regulated manufacturing environment.
• Previous experience supporting multiple sites or customers across different regions.
• Strong analytical and problem solving skills, wit proficiency in root cause analysis (e.g. 9S, 5WHY's, Pareto Analysis)
• Proven track record of driving quality improvements and sustaining compliance in a high-reliability manufacturing environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and quality management systems (QMS) used in manufacturing environments.
• Ability to communicate clearly and effectively across all levels of the organization, including operators, engineers, and executives.
• Willingness to travel up to 5% to domestic and/or international customers or suppliers

Preferred

• Master's degree in Engineering, Business Administration, or related discipline.
• 10 years of experience managing or leading with proven leadership in quality, continuous improvement, or customer focused quality initiatives.
• Lean Six Sigma Green or Black Belt or equivalent continuous improvement certification.
• Familiar with Program Management process and customer service
• Skilled in Lean
• Experience presenting quality performance metrics, audit findings, and strategic recommendations to senior leadership and external regulators.
• Experience with aerospace-specific tools such as SAP, MES systems, iOBEYA and statistical software (e.g., Minitab, JMP).

Citizenship:

• Eligible for employment in the US

Physical Requirements:

• Onsite or remote: 90% On-site / 10% Remote
• Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
• Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors):Rarely able to operate most office and personal electronic equipment.
• Carrying: Weekly able to carry documents, electronic equipment up to 30lbs/14kgs.
• Lifting: Weekly able to lift documents, drawings, electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: Several times a month able to push and pull small office furniture and some equipment.
• Sitting: Daily able to sit for long periods of time in meetings, working on the computer.
• Squatting / Kneeling: Daily able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: Daily able to stand for discussions in offices or on the production floor.
• Travel: Once or twice a year able to travel independently and at short notice.
• Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.
• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site
• Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

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A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.
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Equal Opportunity:
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status
As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.
As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.
Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.
NOTE: Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Aerosystems Kinston, Inc
Employment Type:
US - Direct Hire
Experience Level:
Professional
Remote Type:
On-site
Job Family:
Leadership
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.