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Operations Performance Manager Jobs in Oakland, CA

Cypress HCM

Vendor Performance Manager

San Francisco, CA · On-site

$78.21 - $86.21/hr

Operational Process Optimization: Maximize CRM effectiveness by streamlining workflows, optimizing reporting, and ensuring data accuracy to significantly boost internal operational efficiency.

ALO

Engineering Manager, Performance

San Ramon, CA · On-site

$188K - $235K/yr

... operations. You will set performance strategy, guide execution across the stack, and help teams ... engineering management role * Strong understanding of distributed systems and performance ...

Waymo

Fleet Vendor Performance Manager

San Francisco, CA · On-site

$159K - $196K/yr

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor vendor billing accuracy, manage centralized cost performance against budget, and drive cost ...

Comcast

Director, Sales Performance

Livermore, CA

... the operations and sales effectiveness teams to drive execution through the region teams. The ... Performance Management & KPIs * Own performance inspection framework and KPI definition across ...

Medium

Head of Sales Performance

San Francisco, CA · On-site

$125 - $155/hr

... revenue operations, or a similar commercial role * At least 2 years of experience managing or ... Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback

Posted today

Wing Assistant

Head of Sales Performance

San Francisco, CA · Remote

$125K - $155K/yr

... revenue operations, or a similar commercial role * At least 2 years of experience managing or ... Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Oakland, CA

Operations Performance Manager information

See Oakland, CA salary details

$35.6K

$72.9K

$136.1K

How much do operations performance manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for operations performance manager in Oakland, CA is $72,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Oakland, CA?

For Operations Performance Manager jobs in Oakland, CA, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Oakland, CA look for?

The top searched job categories for Operations Performance Manager jobs in Oakland, CA are:

What cities near Oakland, CA are hiring for Operations Performance Manager jobs?

Cities near Oakland, CA with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Oakland, CA as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $72,878 per year, or $35 per hour.

Vendor Performance Manager

Cypress HCM

San Francisco, CA • On-site

$78.21 - $86.21/hr

Full-time

Re-posted 27 days ago

Job description


Vendor Performance Manager
Duties:
  • Performance Management & Reporting
    • KPI & SLA Oversight: Own the end-to-end performance of key operational vendors, developing, tracking, and reporting on critical metrics related to quality, efficiency, compliance, and cost.
    • Data Analysis: Conduct deep-dive analysis on vendor data to identify root causes of performance gaps, service failures, and emerging trends. Translate complex data into actionable insights for both internal stakeholders and vendor leadership.
    • Operational Process Optimization: Maximize CRM effectiveness by streamlining workflows, optimizing reporting, and ensuring data accuracy to significantly boost internal operational efficiency.
    • Establish Scalable Infrastructure: Proactively architect scalable operations for all new initiatives and pilots. Partner with planning teams to ensure vendor capacity is fully aligned with short-term and long-term business forecasts.
    • Business Reviews: Lead and facilitate business reviews with vendor partners, driving accountability and documenting clear action plans for improvement and growth.
    • Forecasting & Capacity: Partner with internal planning teams to ensure vendor capacity aligns with short-term and long-term business forecasts.
  • Strategic Partnerships & Improvement
    • Continuous Improvement: Identify, scope, and lead process improvement projects with vendors, focusing on enhancing quality, reducing operational friction, and improving the overall host/guest experience.
    • Contract Adherence: Ensure vendors strictly comply with all contractual agreements, security requirements, and policy updates.
    • Risk Mitigation: Proactively identify and mitigate operational and compliance risks within the vendor ecosystem.
  • Internal Stakeholder Management
    • Serve as the operational liaison between vendors and internal teams (e.g., Product, Policy, Legal, Training, Finance).
    • Synthesize vendor feedback and performance to inform product development and policy decisions for the Co-hosting platform.
    • Provide regular updates to senior leadership on vendor performance and impact.
Requirements:
  • 7+ years of professional experience, with at least 5 years focused on vendor management, supplier relationship management, or outsourced operations performance in a high-volume, global environment.
  • Strong Analytical Skills: Proven ability to analyze large datasets, synthesize performance trends, and use data tools (e.g., Excel, Google Sheets, SQL proficiency strongly preferred) to drive decisions.
  • Technology & CRM Proficiency: Deep working knowledge of CRM systems (especially Salesforce) and sales enablement tools (MixMax, Gong) to optimize sales processes and operational efficiency.
  • Operational Excellence: Deep understanding of contact center operations, quality assurance methodologies, and process improvement frameworks (e.g., Lean, Six Sigma).
  • Communication & Influence: Exceptional written and verbal communication skills, with the ability to present complex information clearly and influence stakeholders at all levels, both internally and externally.
  • Project Management: Experience managing complex operational projects with clear timelines, deliverables, and cross-functional dependencies.
  • Preferred (Great to Have)
  • Experience in the Tech, Travel, or Gig/Sharing Economy sectors.
  • Familiarity with two-sided marketplace dynamics and the complexities of host/guest support.
  • Experience launching new programs or standing up operations with a vendor from scratch.
Compensation:
  • $78.21 – 86.21/hr W—2
Req ID:
  • 36541755
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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media

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