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Operations Performance Manager Jobs in Kalamazoo, MI

DK Security, Inc

Operations Manager

Wayland, MI · On-site

$47K/yr

Operations Manager SCOPE: Operations Managers are responsible for providing leadership and ... Complete performance based written appraisals of subordinates based on published Post Orders.

GT Independence

Program (Operations) Manager

Portage, MI · On-site

$70K - $80K/hr

The Program Manager facilitates the utilization of resources to achieve customer satisfaction ... Develop and monitor key performance metrics to measure staff performance and operations functions

DaVita

Healthcare Operations Manager

Kalamazoo, MI · On-site

Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance. * Autonomy. It's your clinic to run.

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Kalamazoo, MI

Operations Performance Manager information

See Kalamazoo, MI salary details

$29.2K

$59.9K

$111.8K

How much do operations performance manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for operations performance manager in Kalamazoo, MI is $59,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Kalamazoo, MI?

For Operations Performance Manager jobs in Kalamazoo, MI, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Operations Performance Manager jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Operations Performance Manager jobs?

Cities near Kalamazoo, MI with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Kalamazoo, MI as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, 1% Contract, and 1% Summer. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,865 per year, or $28.8 per hour.

Operations Manager

DK Security, Inc

Wayland, MI • On-site

$47K/yr

Full-time

Re-posted 19 days ago

DK Security rating

4.6

Company rating: 4.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

102nd of 116 rated security

Job description

Operations Manager

SCOPE: Operations Managers are responsible for providing leadership and management of our contract and temporary security contracts in the assigned region. We are looking for an enthusiastic and energetic individual with experience in leadership or supervisory positions as well as great communication, organization, and relationship building skills. This role is perfect for someone who enjoys a flexible work schedule, some light traveling throughout the specified region, and someone who doesn't mind working out in the field. Some of our positions are armed, which is why we are requiring a Concealed Pistols License. This position will report directly to our Director of Operations; and will oversee Site Supervisors and Security Officers out in the field. Operations Managers are ultimately responsible for supporting and contributing to the company-wide business development initiatives and overall vision and goals of the Company. Supervisory experience in the security industry is highly preferred.

SCHEDULE:1st Shift Monday-Friday

*Shift times may vary to fit business needs; MUST have flexible availability*

40+ hours/ week (Full-Time)

PERKS:Pay Rate: Starting at $47,000 salaried, including site pay for any billable coverage beyond the normal working hours (8:30am to 5pm)

JOB DESCRIPTION/RESPONSIBILITIES:

  1. Contract Management
  2. Oversee the relationships between client contact and assigned assistant operations manager.
  3. Ensure that each Supervisor is completing the required number of site visits.
  4. Ensure that the Supervisors are outfitting all employees in a timely and appropriate manner.
  5. Ensure that Supervisors are maintaining positive relationships with employees.
  6. Complete performance based written appraisals of subordinates based on published Post Orders.
  7. Implement progressive disciplinary actions for subordinate violations.
  8. Client Relations.
  9. Work in a Billable capacity.
  10. Maintain Employee Training compliance.
  11. Recruiting: Work in coordination with Human Resources to continue efforts to recruit and deploy the highest quality work force.
  12. Temporary Accounts: Oversee all temporary assignments in your designated region.
  13. Overtime Management
  14. Payroll
  15. Site Visits.
  16. All Staff Meetings: Participate in scheduled staff meetings.
  17. Manage Site Equipment and Uniforms:
  18. Maintain on site Incident Reports and reporting.
  19. On-Call: Be available at all times to receive calls from subordinates
  20. Business Development:
  21. Perform other duties as assigned by the appropriate authority within the scope of the position.

QUALIFICATIONS:

  1. Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal or sexual conduct of related offenses, theft, assault, or crimes of moral turpitude, is required.
  2. Possessing a Bachelor’s Degree in Criminal Justice or Business Administrations from an accredited college or University is strongly preferred. Further, a concentration in Security Management is preferred.
  3. A minimum of 2 years’ prior experience as a security manager or above in government or corporate service is highly desirable.
  4. Must have (or be willing and able to quickly obtain) a Concealed Pistols License (CPL).
  5. Must have impeccable grooming.
  6. Must possess above average customer service skills.
  7. Must present a friendly, positive, professional image to clients, employees, supervisors, managers, and the general public.
  8. Must possess excellent verbal, written and interpersonal communication skills..
  9. Must possess the ability to perform basic mathematical calculations such as addition, subtraction, multiplication and division at a minimum.
  10. Must be proficient in Microsoft Office Products (Word, Excel, Outlook, etc.)
  11. Note: Internal Candidates with an active disciplinary action in his/her personnel file will NOT be considered for this position.
  12. Supervisory experience in the security industry is highly preferred.

A more in-depth job description will be provided during the interviewing process.


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