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Operations Performance Manager Jobs in Hawthorne, CA

Ontic

Supplier Performance Manager

Los Angeles, CA

You'll work closely with Operations, Materials, Quality, Procurement and our supplier partners to ... Supplier performance management and recovery * Production-driven supply chain environments

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Hawthorne, CA

Operations Performance Manager information

See Hawthorne, CA salary details

$31.5K

$64.5K

$120.5K

How much do operations performance manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for operations performance manager in Hawthorne, CA is $64,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $78,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Hawthorne, CA?

For Operations Performance Manager jobs in Hawthorne, CA, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Hawthorne, CA look for?

The top searched job categories for Operations Performance Manager jobs in Hawthorne, CA are:

What cities near Hawthorne, CA are hiring for Operations Performance Manager jobs?

Cities near Hawthorne, CA with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Hawthorne, CA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,514 per year, or $31 per hour.

Regional Fixed Operations Performance Manager

Norm Reeves Auto Group

Cerritos, CA • On-site

Full-time

Retirement, PTO

Posted 15 days ago

Job description

Location: Cerritos, CA | Type: Full-Time | Travel: 70-80% Field Travel
Norm Reeves Dealerships is one of the largest privately owned dealership groups in the country, with 17 dealerships across California, Texas, and Florida representing Honda, Toyota, Volkswagen, Ford, Lincoln, Genesis, Hyundai, and Subaru. We're looking for an experienced, hands-on Regional Fixed Ops Performance Manager leader who has moved the numbers at a high level and wants to do it across an entire platform.
For immediate consideration, please email brittany.chavez@normreeves.com and provide a copy of your updated resume.
About the Role
This is not a desk job. You'll spend 70-80% of your time in our stores working directly with Service, Parts, and Body Shop Managers - coaching, observing, and driving performance across service, parts, and collision operations. You are the connection between our enterprise Playbook and what actually happens on the drive.
Performance data decides where you go. You'll maintain a monthly rotation across all stores, support new fixed ops hires through structured Week 2 / 30 / 60 / 90-day milestone visits, and step in when a KPI is trending the wrong way to partner with store leadership on root cause - not just symptoms. Every visit ends with a documented action plan and clear accountability for what happens next.
You'll report directly to the Regional Vice President, and what you see in the field will directly shape how we operate across the enterprise.
What You'll Do
  • Coach Service, Parts, and Body Shop Managers on process execution, customer experience, and leadership - building teams that sustain excellence without you in the building
  • Monitor store-level KPIs to prioritize field activity and identify where intervention is needed
  • Lead structured root cause analysis when performance gaps emerge and build action plans tied to measurable outcomes
  • Support new fixed operations hires through their first 90 days, reducing time-to-productivity and early turnover
  • Drive adoption of new systems, tools, and technology across stores
  • Complete and distribute a store visit report after every visit - what you observed, what was done, and what's committed
  • Capture best practices from across the platform and share them enterprise-wide

What You Bring
  • 10+ years of progressive automotive fixed operations experience, ideally multi-store or enterprise
  • NADA Academy graduate
  • A proven, measurable track record - CSI, retention, and operational metrics you can point to and explain
  • Experience coaching leaders and fixed ops teams across diverse markets
  • Strong DMS and fixed operations technology proficiency
  • The ability to hold experienced managers accountable with candor and respect - you're comfortable with pushback and don't need positional authority to drive results
  • High mobility: 70-80% travel in and out of market, primarily regional with cross-region travel for special projects

Compensation & Perks
  • Up to $250,000k + Bonus Incentive DOE
  • $60 Monthly Phone Stipend
  • 401k Matching and FSA
  • Tuition Reimbursement
  • Paid Time Off (accrues)
  • Supplemental Insurance (Hospital, Accident, Critical Illness)
  • Discounts on Vehicles, Services, and Parts

Why Norm Reeves
We're a company built on The Norm Reeves Way - consistency, integrity, and pride in the work we do together. This role exists because we believe great operations come from great coaching, and we're investing in the people who make our stores better. If you've built high-performing fixed operations and want a bigger canvas, we want to talk.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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