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Operations Performance Manager Jobs in Oklahoma (NOW HIRING)

HF Sinclair

Performance Improvement Specialist

Tulsa, OK · On-site

The Performance Improvement Specialist leads the development, alignment, and continuous improvement ... Experience with OEMS, API RP 1171, Conduct of Operations, or similar management systems is strongly ...

NOV, Inc.

Sr. Operations Manager

Yukon, OK · Remote

This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...

National Oilwell Varco

Sr. Operations Manager

Yukon, OK · Remote

This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...

NOV, Inc.

Sr. Operations Manager

Yukon, OK · On-site

This position requires strong leadership, technical expertise, customer engagement skills, and the ability to drive performance across geographically distributed teams. The Senior Operations Manager ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Oklahoma

Operations Performance Manager information

See Oklahoma salary details

$28.6K

$58.6K

$109.4K

How much do operations performance manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operations performance manager in Oklahoma is $58,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $71,600.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Performance Manager. The GM oversees overall business operations and strategic planning, while the Operations Performance Manager focuses on improving operational efficiency and performance within specific areas. The hierarchy can vary depending on the company's structure and industry.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn salaries of $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles or specialized positions in these fields often reach or exceed this compensation level.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior roles with extensive experience, advanced certifications, and leadership responsibilities tend to command these top-tier salaries.
What are popular job titles related to Operations Performance Manager jobs in Oklahoma? For Operations Performance Manager jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Oklahoma look for? The top searched job categories for Operations Performance Manager jobs in Oklahoma are:
What cities in Oklahoma are hiring for Operations Performance Manager jobs? Cities in Oklahoma with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Operations Performance Manager - Call Center | Onsite Tulsa

Operations Performance Manager - Call Center | Onsite Tulsa

Avantive Solutions

Tulsa, OK • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Key Responsibilities
- Own daily operational health, dialing pacing, and platform efficiency across RingCentral, SingleComm, and related dialer infrastructure.
- Execute list manipulation and overlay strategies to optimize lead penetration and contact rates.
- Manage staffing models, headcount allocation, and real-time capacity/utilization for routing segments.
- Act as first responder for technical platform outages; drive vendor/IT resolution and execute a 15-minute escalation bridge to the COO.
- Oversee core training deployment, including field implementation of AI roleplay simulators and operational training enhancements.
- Coordinate with HR and Finance on performance metrics and variable compensation reporting.
- Direct QA processes and partner with our Noida, India office to address Agents of Concern (AOC) quickly and systematically.
- Lead performance gamification strategies via Snowfly to improve supervisor capabilities, floor culture, retention, and revenue pacing.
- Translate Client Services account requirements into concrete dialing strategies, list segmentation, and agent alignments while protecting production stability.
- Continuously evaluate and implement QA and operational improvement opportunities.
Key Performance Indicators (KPIs)
- Revenue pacing vs. daily/weekly/monthly corporate targets.
- Seat utilization and minimizing dead time across a large-capacity model.
- Hiring classes meeting WFM forecasts and reductions in 30/60/90-day attrition.
- Dialer efficiency: list-burn optimization, dropped-call reduction, and compliance metrics.
- Achievement and maintenance of quality and compliance standards.
Qualifications
- 5+ years progressive leadership in high-volume, fast-paced call centers; proven experience managing large outbound operations (500+ seats preferred).
- Deep technical proficiency with enterprise dialers (RingCentral, SingleComm, or equivalent), WFM systems, automated list-management tools, and gamification platforms (e.g., Snowfly).
- Strong data-driven, strategic orientation-ability to translate P&L goals into tactical floor scripts and dialer profiles.
- High-accountability leadership style: experienced floor commander who can mentor site managers and collaborate with QA, HR, Finance, and Client Services.
What We Offer
- A leadership role with broad operational authority and direct impact on revenue and agent experience.
- Opportunity to implement AI-enabled training and modern performance gamification.
- Cross-functional partnership with domestic and offshore teams.
- Medical, Dental, Vision, 401k with match, PTO and more!
Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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