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Operations Performance Manager Jobs in Maryland (NOW HIRING)

Citi Trends

Assistant Manager

Baltimore, MD · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Nordic

Operational knowledge in at least a few of the following business or revenue cycle areas: hospital ... management Professional Attributes * Strong communication skills and collaborative work style

Konare Law

Operations Manager

Frederick, MD · On-site

Own and drive full P&L performance, including revenue growth, cost control, and profitability ... experience * 5+ years managing multi-site operations or multiple locations * Proventrack ...

Konare Law

Operations Manager

Frederick, MD · On-site

Own and drive full P&L performance, including revenue growth, cost control, and profitability ... experience * 5+ years managing multi-site operations or multiple locations * Proventrack ...

Konare Law

Operations Manager

Frederick, MD · On-site

Position Summary We are seeking a highly experienced Operations Manager who has fully owned business operations and P&L performance, not simply supported them. This role requires a leader who has ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Maryland

Operations Performance Manager information

See Maryland salary details

$30.1K

$61.6K

$115K

How much do operations performance manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations performance manager in Maryland is $61,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in Maryland? For Operations Performance Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Maryland look for? The top searched job categories for Operations Performance Manager jobs in Maryland are:
What cities in Maryland are hiring for Operations Performance Manager jobs? Cities in Maryland with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,587 per year, or $29.6 per hour.

Manager: Performance Improvement

Mercy Medical Center

Baltimore, MD • On-site

$29.45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Summary
Join Our Team at Mercy Medical Center - Now Hiring a Manager: Performance Improvement!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
The Performance Improvement Manager will be supporting Maryland Family Care operational programs, will assist in clinical practice standardization across Mercy Personal Physcian sites, monitor key performance indicators across sites, and assist the Director in Performance Improvement work. The Performance Improvement Manager will conduct themselves through the values of Mercy and empower team members to perform at the highest level of licensure ensuring best practice and a culture of high reliability and patient safety.
We are looking for a self motivator that has strong interpersonal and communication skills, Medical Assistant experience, experience in training others, and someone that is naturally inquisitive and forward thinking.
Responsibilities
-Optimize clinical best practice across all sites by developing practice standards for the ambulatory setting and training clinical team members across Mercy Personal Physician sites
-Develop and monitor key performance indicators of clinical team members
-Assess individual clinical team member performance via observations, providing consistent feedback and reassessment
-Maintain the General Vaccine and Flu Programs by processing supply requests and submitting invoices on a regular basis
-Maintain consistent communication with sites, suppliers, accounts payable, and leadership regarding the vaccine program
-Assist the Director in Performance Improvement work through the lens of lean six sigma methodologies, including but not limited to: time studies, observations, general mistake proofing, etc.
Requirements
Education Requirements:
-Must possess a high school diploma or GED.
-Must possess a degree in Bachelor of Business Administration or Science Degree in Healthcare or related field- 5 years of progressively increasing management experience can replace the education requirement. Masters in Healthcare Administration, preferred.
Minimum Qualifications:
-MA Certification
-Clinical Supervisor Experience minimum 3 years
-Able to travel to all hub sites as needed
-General Knowledge of Microsoft Office
-Strong Interpersonal Skills
Preferred Qualifications:
-Lean Six Sigma Certification
Min
USD $29.45/Hr.
Max
USD $48.59/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
-Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
-403(b) retirement plan with generous company match and "catch up" provision
-Paid Time Off (PTO) & company paid holidays
-Tuition reimbursement
-Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
-Employer paid Short & Long Term Disability benefits for eligible employees
-Voluntary Benefits
-Discounts on auto & home insurance and Verizon plans
-Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

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